This is a review for Avery Green Honda in Vallejo.
I just bought a certified pre owned 2017 Honda Pilot. I worked with Dave Collello who provided me really great customer service from when I first spoke with home on the phone to when he stayed late, passed closing hours, and made the deal.
I am a small business owner in the in home serivce industry and I know good customer service when i see it.
Dave was extremely knowledgeable about the vehicle and the buying process. He made my wife, my teenage son and myself feel very comfortable the whole time and made the process fun.
Best of all he worked a good deal with some add on options I requested.
If you're looking at a Honda I recommend asking for Dave Collello to help you.
I only gave this dralership and average 3/5 mainly because of the wait. I had an appointment for 11am. I came at 1020 am and wasnt seen until about 11. So I waited almost an hour. I was also promised my car would be done before 1. I found that amusing and guess what. It was finished around 3. I also expected a complimentary carwash but I guess this honda does not do that. Somewhat disappointing but what can you do.
Its pretty chill at NorthBay Nissan they really know how to make you feel welcome thanks to Guy at North Bay Nissan for taking the time to go through and test the vehicle that i had been searching for. thanks..
Shopped the 3 Nissan Dealerships, and North Bay Nissan provided the best customer service, and offered the best deal. From start to finish is was a great experience. Go see Josh Switzer--he was great to work with!
The name of my sales man his name is Eli he was very courteous very approachable I was just strolling through the lot and he noticed me and wanted to know could help me I brought my car in to be serviced I didn’t bring my car in to get a new car but after dealing with Eli and having conversations with him I bought a new car he’s an excellent salesman he’s courteous he’s top-notch he is warm he’s friendly he’s not pushy he’s an excellent sales person smile on his face I wished all the salesman could be like him maybe they would sell more cars
The process of buying from this dealership is fantastic. Everyone was extremely nice. We actually had fun buying our car. Joshua Switzer and team is funny and professional at the same time. Perfect experience.
I came into North Bay Nissan today for a quick check up on my car. My person wasn't here today so another gentleman named Josh assisted me instead. Josh was amazing! He helped answer all my questions. Even returned my car nice and clean! Thank you Josh. I'll make sure to look for you next time I come in.
I was just coming in to look!, till I saw a RAV4 that I fell in love with, Cris was very nice and helpful, he explained a lot of features and made the transition from looking to buying very smooth, I was able to get a good deal and a great financing. Thanks for the great team work Northbay Nissan team.
Thanks to North Bay Nissan I found my dream car!
The staff at north bay deserve 5 stars. They are extremely friendly, supportive, positive and most of all helpful. They didn't let anything stop them from obtaining my dream car. A big shot out to my sales representative Jerrad, he made my dream a reality. Thanks you so much Jerrad!
Thanks for the help Cris for finding a great deal on the car I've been wanting for a while, I'm really happy with my new Sentra is one of the best and nices vehicle I have own in a long time, I love the fuel economy and the way my car looks. Thanks again for the great service.
I have got to say that August 7, 2015 was the greatest most overwhelming, surprise of a day, with not a moment waisted or let down. Joashua Switzer, Max, Ben, The GM and truly the whole team that was at the dealership made a big dream come true for Me and the look on my 4 kids faces when I pulled up at the house the evening was priceless. It was such a pleasure to do business with these guys and I have been telling everyone just how great the customer service, care, concern, and thoughtfulness went in to making it possible to better my life and these kids life. Truly amazing. These guys blew Customer Service out of the water. Cant thank them enough!!!!!!!
the tem there was great they where very patient with me I was a little picky but only because I wanted the perfect vehicle for me and my family and the staff there all helped me to leave with an awesome SUV thank you so much so in love with it
This is the first service for my brand new Honda Pilot. The dealer should offer a free car wash after a service. My car was so dirty when I picked it up. Excellent service overall.
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