Purchase was very good. Had to add some things that were not on the truck. We were able to get things right Still have to take it back for the extra additions. The titan is a great truck this is the first one this size had a 2015 frontier
On my visit today for a routine oil change I met a wonderful sales consultant today by the name of L.A. Warren! As I was waiting for my car to be serviced, he was the most helpful with educated me on the process of buying a new car , and not once did he ask if I wanted to do a trade-in! Which was great because I’m not ready to purchase at this time; however I may consider after speaking with Mr Warren! I mostly appreciate his knowledge of the cars, body styles, and process of buying and owning a new car! I thank him for his excellent customer service he exceeded my expectations, and I hope to do business with him in the near future! Thank you L. A. Warren!
Robert service department was great he also exceeded my expectations my wait was less than 45mins!! Thank you Clay Cooley!!!
$100 FOR A DIAGNOSTICS FEE WHEN I HAVE THE SERVICE PACKAGE. MY AIR CONDITIONING QUIT WORKING AND I WAS TOLD IF THEY CANT FIND ANYTHING I WOULDNT HAVE TO PAY THE DIAGNOSTICS FEE. GUESS WHAT???? THEY DIDNT FIND ANYTHING AND I STILL HAD TO PAY. THE WARRANTY THEY TELL YOU COVERS FRONT TO BACK BS...I DONT FEEL THE CUSTOMER SERVCIES I WAS GIVEN WAS EXCEPTIONAL, WORLD GLASS, GOOD, GREAT, NOPE IT WAS OKAY....IF THAT. LEFT THERE WITH A BATTERY THINKING MAYBE THE DIAGNOSTICS FEE WILL GO TOWARDS THE LABOR SINCE SOMEHOW THEY FOUND OUT WHILE TESTING THE AIR CONDITIONING OR LOOKING AT BACK DOOR THAT I NEEDED A BATTERY. NOPE NO DISCOUNT THERE. STILL $99 DOLLARS. IM NOT A HAPPY CAMPER.
On Friday 30th Nov 18 purchased a 2018 Nissan Sentra Certified Preowned vehicle. My wife and I saw this vehicle on line called the dealership to find out if this vehicle was still available they told us yes they said to ask for the Manager John Diggs. when we got to the dealership John was very busy with two or three people in his office, A sales person politely approached us and asked if there is any thing he can helped us with we told him we were here to see this vehicle my wife and I test drive vehicle and decided we were going to purchase this vehicle the same evening, Apparently salesman told John that we were there to see him so he came and apologize to us. Everyone was very helpful during the purchasing process. Even Buddy Melvin vehicle only had one key at time of purchase John Diggs went over to servicing and take the paper work and Buddy took care of it.
I have had both good and not so good visits to Don Davis Nissan service center in the past. But when Buddy Melvin is my service advisor the experience is outstanding every single time. Buddy not only is very personable, but very professional and efficient and closely listens to my needs. If all the service advisors were like Buddy I would have to give 6 stars to Don Davis Nissan service. Walter Urban
Had a great time at Waxahachie Dodge. We drove away in our dream car thanks to their unbelievable customer service and experience. I appreciate Chance Massey and their sales team for making this happen.
Juan Banda and Deon helped my mom purchase a new Rogue yesterday. I highly recommend you guys purchase from one of them in the future. Thanks for your great service.
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