Used Nissan Armada for Sale in Mentor, OH

From TX needing service. Great people and helpful. Dealt with a young man named Brian. Had a subsequent question and they were great. Highly recommend. Loved they washed my car as well!

This is an excellent vehicle. Only drawback is the trunk space while using the 3rd row. You might want to invest in a luggage box for the trailer hitch

Purchased a 2007 Ford Mustang out of state. The gentleman I dealt with kept me informed throughout the process. The car arrived as promised, and was accurate to the photos and description on their website. great experience!

Like new design great new style and enough room for big family and a lot of options and comforts of a luxury vehicle cars.com made it easy to find the right vehicle for me

These guys make car buying an awesome experience. No haggle pricing and absolutely no pressure to buy. They literally slapped a dealer plate on the back and let us take a test drive. No forced road test. Just come back at your leisure and let us know what you think. At 53 yrs of age this has been my best car experience ever. Worth the 2 hr drive.

Great options on the platinum. Can’t beat the value of what you get, compared to the competition Lots of room and luxury, great off-road. Would buy again

Like most I was very skeptical about buying a car online. But I did my research and google'd the company like crazy. What I found in my research is the company had laid off people due to rapid growth and during this time frame the reviews were not good at all. Which to me makes sense and most likely vroom could have done a better job to make sure customers did not feel the effects. But after that period the reviews were really good. Also they have a very high rating with the BBB. That all said I decided to purchase my Jeep Wrangler through Vroom. The entire process from start to finish was awesome! I did not do a trade but just a purchase. I submitted my request for finance and purchase on 7/29 Sunday morning and received a call 7/30 Monday morning. I spoke to the sales person which there was no pressure just Q&A. I put down a deposit so I could secure the Jeep. There was communication via email by Vroom throughout the process including when the Jeep was in route. My jeep was delivered within the time frame they explained, which was the following Friday 8/10 cleaned and in excellent condition. I received my tag and paperwork about a month after the Jeep was delivered. I have 3 kids so spending 4 hours at a dealership is not fun. I would definitely buy from Vroom again. I hope this review helps others who might be on the fence. (Atlanta, GA)

Car buying online can NOT be this easy anywhere else. Submitted credit app, followed up on the app on Monday 6/11/18, got approved, received contracts on Wednesday 6/13/18, returned them back at a FedEx drop-off box, Vroom recevied them on Thursday 6/14/18, paid my deposit as well, Vroom Rep called me on Friday 6/15/18 and said my car had been moved to the shipping department to be inspected and prepared for shipment. On Monday 6/18/18, I received an email saying that estimated delivery day would be 6/20/18. At this point I'm over the top anxious and super excited for 6/20/18. On 6/20/18 evening, around 5:50 p.m., Vroom Rep calls and tells me that the delivery guy won't make the delivery time scheduled for 6/20/18 so it'll be 6/21/18 when he delivers the car. I received my car on 6/21/18 at 6:00 p.m. at a Wal-Mart super center parking lot. I signed the bill of lading and received my keys. Oh, and there must had been miscommunication between the delivery guy and Vroom, because before he handed me my keys he asked who was going to pay him, and I told him my shipping fees and all were included in my financing. So he said they are probably just going to send him a check. Other than that; everything went extremely smooth. I did not run into any problems other than the day delayed delivery (which wasn't a big problem). I am completely satisfied. I received my paperwork and my car all in ONE week!!! ONE week!! It does not get any better or easier than that. The car is freaking awesome, l LOVE it!! It's just like brand new on the inside and almost on the outside, I take that back, it is pratically brand new on the outside with just minor scratches and paint chips. I love love love my car!!! I would highly recommend Vroom to family and friends and to anyone looking to purchase great vehicles at reasonable costs. In the future, I plan to purchase again from Vroom. Thanks Vroom!!

Love all the room and safety features. It drives great for a SUV and the size. So far love my new Armada!! Highly recommend Nissan

Some people thrive on the haggle experience....I am NOT one of those people! My bank was advertising VROOM and I thought I???d take a look. Admittedly, I was scared to buy a car....site unseen....but I was purchasing a new car (2017), so I wasn???t as scared as buying an older model. I called VROOM when I saw the car I wanted and the paperwork (I financed my car through my personal bank, but I hear they finance as well). started right there and then. Literally my car was shipped a week later and was picked up at our local mall (there was 3 other cars dropped off). The only hiccup...they forgot to send my temporary tags for the car, but we got it all squared away. Love my car, been driving it for 4 months now. Positives of buying through VROOM....no haggle, fair price; easy paperwork; 3 month warranty on all cars (try getting that at a regular used car dealership); Roadside Assistantsnce on all cars; FREE shipping to your house (or nearby)! Negatives: When I realized they didn???t send temporary tags with the car, I tried to callig back the 3 people I had worked with to purchase the car and each of their numbers were disconnected which really scared me. I emailed VROOM directly about my tags and they got back to me within the hour and emailed & overnighted my temporary tags. Hopefully, they change this practice and appoint someone to work with you until the car is successfully registered in your home state! Other then that....would totally recommend them!

Outstanding features, performance so far compared to our Chevy Tahoe. The safety features are very nice and the ride comfort is smooth and heavy. Features like lane departure, backup warning and electric rear seats that can fold done with a flip of a switch are very nice!!

I was referred to Vroom by my neighbor. He had explained to me that he bought a car from them, but ended up returning it do to circumstances. He spoke so highly of the process that I started to casually browse the site periodically among other car sites. It didn't take long until I found a car I wanted. The buying process was easy. I called, if I wanted to put a temp hold on the car, I just had to put a deposit down via credit car. I could get that back later on or take it off the purchase price. Easy enough. I was then overnight paperwork to complete with return overnight envelope. I knew a holiday was coming up and that would effect delivery - and it did, by about 4 or 5 days. The car still arrived 1 day earlier than expected with 60 day temp plates ready to go. Trade in? Wow that was too easy as well. Fill out the form, rate the condition, what I expected, and go. They replied back within to me 1 business day with their answer. I read a bad review about someone's temp plates expiring and it being a hassle to get new ones. I too ran into a situation where my tags expired. I called Vroom up and they had a new temp tag to me by the end of the day. No hassle or push back. My actual plates arrived about 2 weeks later, so I am glad I called for new tags. Christos was my original rep. He was great to work with, explained how everything would happen and a rough time line of when to expect things. I would suggest working with him. I expected pre-sales to be very good. I did not expect post-sales to be just as good. Coming off an absolutely terrible buying experience from a local dealer, this was a pleasant 180 of a process. Now when I share my terribly buying experience, I immediately follow it with how positive this one was. Keep it up Vroom.

Test drove then bought it! What else can I say. Awesome vehicle. Love at first sight!!! This SUV floats down the road in luxury and comfort. A real head turner!

I bought in early December a 2016 Toyota Tacoma Truck from Vroom after going to a few local dealers here in Phoenix, AZ. All what happened was the games they played and wasting my time. I know there is some of that unfortunately when buying a vehicle. I am in my 50's so I am not new to buying cars. But buying a car off the internet is something I had never done prior to Vroom. I did my homework and read many reviews. Obviously there are many negative reviews so I wanted to let readers know my experience. So after finding the truck I wanted I put the $500 down and then both verbally and via email. I told/wrote to my Sale Rep Tramaine, and his boss (the Sales Manager) Stephen that my concern of all the negative reviews. They told me the volume of cars they sell on a monthly basis, being a business man myself, I could see how there could be some negative reviews. I told them every business has it challenges just don't ignore me or the problem if it arises. I can say several things with full confidence: I was kept in the loop of communication, even when the truck had to have a minor touch up paint job. I received the truck in a timely manner, the truck was in excellent shape. It was exactly what the pictures showed and the written description. Most important my price was significantly less than any local dealers and on top of that NO HASSLE AND NO BS. My next purchase in a car is going to Vroom first and probably will never step foot on another car lot in my life.

This Suv met my expectations and more. Great feeling of comfort and luxury while still having the horsepower. Remote start, Usb's and entertainment for kids, passengers in rear seats. Plenty of legroom in second row seats, plus heated second seats as well.

We had been looking for a Chevrolet Silverado 2500HD for a few months and just weren't having any luck at the dealers. They either were priced too high with ridiculously high mileage or the truck was in terrible shape. I found a truck on Vroom and asked if it was still available, when I received my call back I was at work and couldn't answer. My husband and I were on way to the grocery store and decided what the heck, let's call back and see what they say. Bri answered and said the truck we inquired about was sold but she had a different one. She sent photos, CARFAX and all the necessary info. We said LET'S DO IT! and the process was smooth and fast. We were told 10-14 days for delivery and the truck arrived in 2! Amazing experience all around. Thank you all so much for your help. We love our new truck!!!

I loved my 2010 Armada Platinum so much I upgraded to a newer 2018 Armada Platinum. Never even considered another SUV. The upgrades in the 2018 are far superior to my old Armada. Ride is awesome, very luxurious and plenty of room for the entire family! Extremely pleased and happy with my new purchase. Platinum edition is definitely worth the extra $.

Vroom is great because going into car dealerships is a complete friggin nightmare where you have to battle your xxx off to not get scammed.(and I still lose) Vroom had a huge selection of newer used vehicles to choose from; you don't haggle over price, just do your homework on the price to see if it looks in line. (KBB)They also lined up financing with a very good interest rate, everything was transparent, not a bunch of hidden xxxxxxxx with trade ins, extended warranties to buy, maintenance plan tricks...etc. Delivery did take a little longer than they estimated, but no biggie, they delivered our 2016 Dodge Grand Caravan and other than it being dusty from the trip, it looked GREAT. Feels brand new and it has 40,000 miles, looks just like it did in the pictures. They also set up the registration and I got tags/license plate in the mail. I think they're super and I'll be buying another car in the next few months from them again. I HOPE this is the future of car buying and companies like this are profitable and stay in business.

So after reading the 300 negative reviews, I can honestly say I was VERY nervous about the transaction. Pages and pages of bad reviews, my experience was different and challenging but all in all I am very happy. The primary issue with Vroom is they have all their sales calls going thru a call center where no one knows anything about cars. The call center was Rock Auto disguised as a Vroom. After 3 minutes with these people I knew what the deal was. What I did was run a vin check on the Porsche 911 cabriolet I was interested in to see where the car was located. Once I found out, I called the dealer direct from an old ad on eBay. They put me in touch with a TRUE sales guy and we went over the car in detail. No call center BS. I was approved for the car quickly and the finance team sent the paperwork out timely. To my surprise the car was shipped from Texas to NJ in less than 5 days after all docs were signed. The car was delivered and like other have stated, was not clean and the car did have a damaged rim. I went to my local Porsche dealer and they validated the issue. Here's where the 5 stars comes into play. I called customer service and Christy Leal in the Vroom customer service department approved a new Porsche rim, almost $2000.00 that day to be replaced on the vehicle. They dealt directly with the dealer and simply kept me in the loop. The issue with Vroom is that they are relying on a call center who merely reads from a script. This is not good. If you do a little homework on the car you see listed on their site like I did, you can avoid the call center, Rock Auto. This will alleviate 99% of the stress and you will get a nice car at a great price. I can proudly say I am one of the few happy people that has purchased a car from Vroom. I would definitely buy another car from them. Christy Leal is an excellent employee and she deserves the 5 start I have given.

My husband and I were looking for a white Lexus RX350. We spotted one we loved but decided too late and it was gone. So the next time we spotted one we were quick to hold it. (we had also submitted a search for a white Lexus) My husband, my adult daughter, and I all looked at the ad and it said "White". Purchase was finalized on 12/162015 (we paid cash) The car was not delivered until 1/5/2016, due to the holidays and bad weather, and when it arrived it was SILVER not white. We are embarrassed to say that looking back on our paperwork it does mention silver on two pages. Our mistake. I drove it around town the day it was delivered, but the next day I decided I really wanted white. I had not driven 250 miles around town, but it was already 5 miles over the allowed mileage to return it within the 7 days. (should have checked odometer reading when it was delivered). I thought we were stuck with the silver, but Vroom is honoring the 7 day return policy and it will be a happy new year after all.

Extremely smooth purchase and fast delivery. Only regret is they longer have free shipping. Receiving the title takes the longest process and needed to follow up. This was our second purchase in the last year and both went well. Pricing is just under dealer costs for both cars that we had purchased. Thought this one would be better priced in that they now charge shipping. Would I purchase from them again. By all means, easy to work with staff and very professional. Great way to purchase a car/truck/suv when you live in a rural area without a lot of specialty dealerships within a 100 miles. Purchased a 2016 Porsche Cayenne with all the bells and whistles last October and a 2015 Lexus IS250C hardtop convertible this past month (April). The Lexus Dealer down the mountain from us, told us we got a highly desired - great car for a good price.

The Vroom.com team was amazingly helpful and responsive. I did not know what to expect as this was my first online experience of buying a car online. It blew my mind how easy it was. And when I was hesitant or confused, the team confidently reassured me. I will never go back, if at all possible, to spending a 1/2 day at a dealership again! #goteamvroom!

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car is stylish and functional! There is plenty of room for hauling my infant and toddler, as well as my 6' 7" husband! I love the third row in this SUV and the space that I have in the back when those seats are down. The digital technology in the vehicle is quite impressive, too!

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

We love our new Nissan Armada. The car we had before was just too small for our family and we needed something bigger to meet our needs. This car checks all of the boxes we were looking for, comfortable, lots of room, family friendly with the back seat entertainment and simply looks beautiful!

Buying through Carvana was one of the best transactional experiences ever! I shopped for several months, test drove several cars to understand the models and features I was looking for. Then, boom, the car that matched come up in my search and I pulled the trigger. Within minutes, I had a value on my trade-in, purchased the car, (to include a very well priced extended warranty), and arranged for financing it through the Carvana website. And, while that was a very easy, non pressure experience, what made it really special was the delivery. Rachel, the Caravan rep, called me the day before the delivery to confirm, then called while in route to be sure not to leave me hanging. She was right on time, professional, and extremely upbeat. I had a genuine feeling that her priority was not only to deliver the car and pick up my trade in, but it was to make the final part of my experience a pleasure as well. Rachel was extremely knowledgeable of the process and did an excellent job of assuring I was informed of the "7 day, no questions asked, test drive" as well as the final paperwork to be processed. A few signatures and the trade-in was her's and the keys to 2014 BMW 535 were in my hands.

The car is so comfortable, stylish and a smooth ride. I'm very pleased with my purchase . It was the easiest car buying experience I've ever had. The sales staff at Modern Nissan of Concord was wonderful. I highly recommend.

Out of the blue I was contacted by a woman from Carvana on a Sunday when I actually had time to communicate. She and all of the subsequent reps who sent me information as I needed or requested it were professional and thorough. I was able to research the company online and was impressed with the entire concept of online selling and car buying and the ease with which I was able to find background information. Once I agreed to the offer I was taken step by step through the process. I was not confused even once by the process. I had nothing to do but gather my documents, upload them and then schedule a date for my car to be picked up and for me to be paid. The local rep. From Carvana came to my home exactly at the agreed upon time, was clear about what was going to happen, worked quickly and answered my questions. Once the papers were signed (I did not need to go to the DMV or AAA or to a notary) I received my check and my car was loaded on the one car hauler and driven away. I deposited the check that day and funds were available the very next day (which happened to be a Sunday). If I were not really strapped for time perhaps I could have made an extra $ 500-1000 overall by selling it to an individual but I would have worked very hard for that extra money and spent time I did not have available. Instead, I was not stressed by the extra work, my other responsibilities were able to be met and my car is off and becoming someone else???s beautiful Subaru. Thank you Jan and all the others who worked on the transaction. Judy R ...

We bought a 2012 Honda CR-V LX with 16,671 miles recently. The entire experience was first rate: From searching online for the right vehicle (price, features, condition) to the buying experience and through delivery. Everything was accurate and straight forward. Our new car met all expectations when delivered: Clean. No apparent defects.The items listed as imperfections were barely perceptible. Our test drive before accepting the car was flawless. Our delivery person was friendly, professional and informative. After delivery, I took our new car to our long-time trusted mechanic for an in-depth inspection. He was impressed with all aspects of our new car. His only comments were associated with (1) light under-body rust and original equipment tires with few miles, plenty of tread, in good condition but six years old. All manuals, one full feature key, and one valet key were provided. (Two full feature keys would have been nice.) Documentation of Carvana's 150 point inspection was not provided. This, too, would have been a nice addition to complete the sale documentation. All-in-all, close to a perfect buying experience! So much so that I'm looking forward to purchasing another vehicle from Carvana in the near future.

I purchased a car in Aug 2018, there was a delay with the delivery. No big deal they called me and offered me an Uber being the next day I didn't have a ride there. I didn't like it and it was returned it with no issues. 3 weeks later i ordered another car. I love the ease of ordering online and the description of the car isn't too far off. I received my second car and it had a small dirt area on the back. I made a joke about it with the delivery driver and he made a call and they gave me a detail on them. Then as I was going through the settings of the vehicle I noticed one of the the items they listed as a perk wasn't actually in the car. I called carvana and they admitted to their mistake and accommodated me with what they were able to offer. I have never been to a dealer that will admit their mistake and then try to assist you to make things at ease for you. If i am in the market again I will definitely come here. I would recommend them. Their customer service is great and even the warranty/claims area. I took the car to the dealer to get it looked over and when they found an item they called Carvana and it was taken care of without an issue. This was a hassle free buy. Thank you Carvana I do not remember my delivery driver name but he was the best. Thank you Michelle Benitez for all the great help and customer service you gave me. Not once did I feel like I was getting attitude from her because I was complaining about a misprint. Thank you for taking my concerns serious. JJ (Texas)