Best experience I have ever had buying a used car. I called ahead of time and asked them some questions about the car that I ended up purchasing and they were upfront and honest about the condition of the car. Small place, but they sure do operate more efficiently than the bigger dealerships that I have bought from in the past. Will recommend Tony and Diamond Jim’s to all of my friends and family.
Vroom rushed me thru the process of purchasing a vehicle from them. Had strict requirements of receiving payment within 48 hours. I was rushing my loan department to get my paperwork completed ahead of other customers in fear of losing the vehicle I wanted to another buyer. The loan paperwork and a check had to be overnighted to Vroom to meet their qualifications. THEN CAME TIME FOR THEM TO GET THE THINGS I NEEDED TO ME!!! I HAD TO REPEATEDLY ASK ABOUT THE ARRIVAL OF MY TRADE IN TO THEIR FACILITY (which they kept telling me for 15 days that it hadn???t reached their facility??!! Yeah right)!! THEY DRUG THEIR FEET ON SENDING THE PAYOFF OF MY TRADE IN SO LONG THAT THE 15 Day PAYOFF THEY WERE QUOTED EXPIRED AND I HAD TO PAY THE DIFFERENCE FROM MY OWN ACCOUNT!! I WAITED 26 DAYS TO RECEIVE TITLE PAPERWORK!! BUT THE PAPERWORK THEY NEEDED FROM ME HAD TO BE SENT WITHIN 2 BUSINESS DAYS!! YOU SHOULD GIVE AS GOOD AS YOU EXPECT, VROOM!! I HAD TO KEEP REQUESTING A REFUND OF THE $500 THEY CHARGED TO MY CREDIT CARD TO HOLD THE VEHICLE FOR A WEEK!!! LASTLY, the 2nd person I dealt with following the sales person was RUDE.
They had a good selection of vehicles. Dennis Cardinal was my salesman. He was very knowledgeable. He worked with my budget. He had all the information I needed to make my decision. My paperwork was handled and the communication was spot on. Thank you Russ Darrow!
Lucas was the salesman who helped my husband and I with our purchase. We had a great experience. Lucas and the staff made it happend for us and we are very grateful. Definitely I will recommend Andreww Chevrolet and Lucas to family and friends! Thank you guys!
I wasn't able to purchase the car I wanted because of the price, but the sales man helped me, even after backing out from a deal, find cars that matched my criteria and were in my price range! It means a lot to have such curtesy to take the time to look for the perfect vehicle for me.
My salesman Ryan Antczak was really great l would tell any of my family and friends to specifically ask for Ryan he really knows how to make sure you are happy with your experience before you leave thanks Ryan.
Matt helped us find the perfect used car. We had a very strict budget and he managed to find us a really great used card. Matt was very personable and answered all questions that we had. There was no pushy sales pitch which we greatly appreciated. We will be back next time we are in the market for another vehicle.
Jamie AST worked with me and gave me many options, as I wasn’t entirely sure what I wanted. She was very patient and knowledgeable about all the vehicles I test drove I ultimately purchased a 2014 rogue SLX which had been traded in the day before.
She went so far as to help detail the car so I could drive it home that day! I call that above and beyond!
I would definitely recommend Boucher Nissan of Waukesha.
Absolutely amazing dealership. Trustworthy, honest and willing to work with the customer. I have never experienced such a great car buying experience. George was simply amazing. Wolfgang very helpful and willing to get the deal done. Everyone was respectful of my time. They found me the exact vehicle I wanted and for a fair price. I will definitely be back to this dealership. Love my Murano and loved the experience at Boucher Nissan!
Jake really made my first car buying experience even better. He helped me the whole way through looking at cars and picking the best one for me. I really appreciate everything he has done for me. Highly recommend him for any car buying, he???s so patient and so nice about everything. He???s was so excited when we found the right car for me. Having him help me and be so happy about finding a good fit for me was awesome. Great work keep it up!!
I recently had a headlight replaced. It seemed to be acting up as it was flickering on and off. I went to the service department and was able to get in right away. Their communication to me as far as giving me updates via text were also much appreciated
My wife and I were recently in the market for a 2019 Nissan Armada. I absolutely hate the process of buying a new vehicle but I have to say that it was a pleasure working with the group over at Russ Darrow Nissan of Milwaukee. Jake Jankowski and John Domask were extremely easy going and made the experience enjoyable. I would not hesitate to recommend this dealership and would definitely consider purchasing another vehicle here!
Excellent service. They made it very easy for me to bring my car in and pick it up. I trust their work. Very friendly and professional.
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