Used Nissan Murano for sale near Chevy Chase Section Five, MD

Althea Thompson was awesome!!! I have never dealt with Carmax and she made the buying experience 100% perfect!!! I would definitely return again for future purchases.

The only thing that is a little uncomfortable for the right leg against the lower dash board area, but it's not a big problem I am satisfied with the performance and gas mileage.

I'm not a person that is in the habit of leaving reviews. Mainly because the customer service I receive most places isn't worth me taking the time to write a review, but this dealership is the exception in every way. There is no way I could not write a review. This review is a little long but if you're considering purchasing a Nissan you want to read this review. I just purchased a 2022 Nissan Versa from this dealership. It was important to me to purchase the car this weekend because I needed it to travel out of town this coming week. I live in Baltimore MD and originally planned to purchase the car in Baltimore. I had been told by a local Baltimore dealer he would have a Versa on his lot by Friday 3/4/2022. I planned to be there bright and early the morning of the 4th to pick it up. However, the evening of the 3rd, the salesman called to tell me the ETA had changed and it would be another week before the Versa would arrive. I was so disappointed because I could not wait another week, I needed a car now. Plus I was sick of car shopping. I knew what I wanted and I just wanted to buy my car and be done with the whole process! It had taken me a long time to find that car and I knew it wouldn't be easy to find another one that would be available immediately due to the car shortage. And I was right. I couldn't find another Versa in the entire state of MD so I started searching in VA. I called several dealerships in Va, but no one had anything in stock. The earliest ETA I was given was mid April. I was starting to give up hope of finding my car this weekend. Just when I had almost given up hope, I got a call from the Sales Manager Muhammed known as Mo. of Passport Nissan on South Pickett St. Mo told me he had been told by one of his salesmen whose name was also Muhammed that I was looking for a Versa. I said yes I am. He said, well I have one in stock. I said, when you say you have one in stock does that mean its on your lot? He said yes mam I'm looking at it! Then I asked him for an out-the-door-price. The price he gave me was $1400 less that what the dealer in Baltimore was going to sale it to me for! When he gave me the out-the-door price I almost screamed! And when I got off the phone I did scream! I knew I was being ripped off by the Baltimore dealership but I really wanted the car right away so I was willing to pay, but God had other plans! I am a strong woman of faith. I believe God let the ETA change at the Baltimore dealership to lead me to Mo! Mo did not rip me off. He was very honest and fair in his pricing. After he gave me the price I said hold that car don't let go to anyone else and that's exactly what he did! But that's not all he did. When I told him I was traveling from Baltimore to Va by train to pick up the car, he had Muhammed the Salesman drive all the way from the dealership to Union Station in Washington DC to pick me up, IN MY NEW CAR!!!! I was so excited!! Muhammed was very kind. He not only picked me up but let me make a stop on the way back to the dealership. We talked and laughed all the way back. And once I arrived at the dealership I was treated like a queen. I could go on and on but I think you get the picture. This dealership is a true example of what it means to not only provide excellent customer service but to also go the extra mile in every way. Honest fair pricing, and excellent customer service! I am so impressed with their service I am considering driving to Virginia to have my car serviced there instead of in Baltimore where I live. If you want a dealership that is honest and fair in pricing and will give you excellent service, I HIGHLY recommend you purchase your vehicle at Passport Nissan 150 S. Pickett St Alexandria Va. Ask for Mo and Mo!!!!! And they have a beautiful sales lady there that is a fashionista!!!

We just traded our 2020 for a 2024 Murano. We particularly like the exterior looks, design and chrome. Interior is stylish, comfortable and functional. Our 2020 did not require anything other than oil changes and tire rotation. Murano is the only model we have bought twice. Crown Nissan is a fantastic dealership. Our Sales Consultant was Cathy Voogd, best buying experience ever.

Just bought another Rogue from Jerome. Wonderful experience as always. He ensured that I got everything I wanted.

Bought a 2023 SL in Nov. 2024 with 14K miles. Still driving the 2007 SL that has 140K. We love the '23. It's very comfortable, good looking and fun to drive. When it was time to buy I didn't want anything but another Murano.

Totalled my truck. Read the reviews. Esse delivered as promised. Financed affordable down payment. Working with me after sale of new truck on an issue with truck. 5*****

I have an issue with paint peeling on my 2017 Murano, pearl white. Nissin won't help me out with this issue, not happy after learning there were similar problems with other models. This car has less than 40,000 miles on it. Anyone else having this problem?

My husband and I were selling our car. When I filled out an online form at Kelly Blue Book website for estimates, Sheehy replied very quickly. We scheduled an appointment for the next day and we’re very pleased with the customer service we received. Their valuation and of our car was very fair. Christina Long was very professional and made the process so easy! Best of all received a great price for our car. Highly Recommend!

This is probably one of the best vehicles that I ever owned taking it to North Carolina twice from Long Island New York and it was an amazing trip great gas mileage for an SUV quiet comfortable my only complaint is that you can't change the stereo head unit other than that this is a perfect vehicle

I rcvd excellent customer service. After a recent hospitalization, to receive the level of empathy from Carlos was comforting, although I was experiencing pain and discomfort as I sat waiting for my vehicle to be serviced. Carlos constantly checked on me. It reminded me of how I would constantly check on my patients, as a frontline worker. Even his voice sounded different, There was an added layer of concern and I might add that he always established eye contact, and he waited for a response. All I can say is that Carlos's full demeanor impacted me tremendously. People may not always remember what you do or say...but they WILL remember how you make/made you feel. Carlos is an asset to Darcars, I sure hope you all make him feel he's a valuable employèe.😊

Had a 2012 SL that i used for my daily job as a round the city sales job, had to give it to my daughter with 93000 miles and bought a 2023 SL. I love my Murano and wouldn’t change for a different car. The value,comfort,performance and styling is the best.I still see my old Murano when my daughter visit and she loves it. I actually love it better because it was more truck like.

Went to buy my son his first car the sales lady Julia and sales Mgr Mike, we’re awesome. Thank u for the experience and time.

We compared the Murano to other luxury mid-sized SUV crossovers and felt like the Murano was a better value. The powerful V6 engine, comfortable zero gravity seats and quiet ride were better than higher-priced competitors. I like the sporty styling, and it also fits nicely in our garage. I had a 2012 Murano that I gave to my daughter after 183,000 miles. She is still driving it today with only minor repairs and expense after 11 years of big-city driving. The Murano is a great car at a great price.

Have a 2010 AWD Ti has done 340k not missed a beat until recently had fuel injector fail and wear and tear starting to show but still very responsive. Engine inside also seems to have more build up than what i would've expected having had regular servicing. dont know if thats common , just an observation. I love the Bose system , has a sub in tire well and pumps loud. Leather seats very comfortable . Electric tailgate and sunroofs pretty cool. Is a pleasure to drive with good visability

The customer service was pretty good, and the prices were fair. They were willing to negotiate. If I wanted to view a car someone would escort me or at least point me in the right direction

More electronics than needed, diffculty clearing previous owner programming, slight throttle hesitation when starting from standing start, power rear seat backs prone to failure, switch or cable at fault? The platinum model is a very nice car regardless of the faults listed previously.

This was the first time that I've used CarMax... always felt that the "no-haggle" thing was just a grift. It's not. Very fairly priced car in pristine condition. They even transferred it for free. Transaction was relatively quick and painless as well. They were even able to take care of the REAL tags and title there as well. If you do your pricing research, they are most definitely an option. And thankfully there was no sleazy salesman vibe or upwelling. Would gladly use them again. Oh, and they actually FILLED the tank, which USED TO BE commonplace, and I didn't have to ask.

I purchased my 2018 Murano brand new. It is still the wonderful machine it was upon purchase. Very little maintenance required outside of the standard. I love everything about it. Visibility can be tricky with the interior design on the driver's side when rounding a corner, it is hard to see what might be coming your way. Otherwise, my Murano (this is my second one) is a reliable gem to own. I LOVE NISSAN CARS!

I bought a new RAV4 through Jerry Potts at Laurel, MD new Toyota lot. Great experience! Gave me straightforward honest info with zero pressure. Best buying experience I ever had, and a great price. I would do it again in a heart beat.

A great experience with Stanley Bobbitt he was very professional friendly and nice and very knowledgeable about the car and very knowledgeable please go and see Stanley Bobbitt

I recently bought a 2020 AWD SL Murano and am very impressed with the interior space, seat comfort and list of standard features of this car. I was considering MB GLE and Lexus GX350 as well and think I clearly got a great value with the Murano. I also think the maintenance and repair costs will be less than a German alternative.

From the initial purchase of my car to this last scheduled service I couldn’t be more impressed with the attention to detail and the friendly assistance with my questions or concerns.

I love my Nissan Murano 2017 SV bought it brand new! Only problem had this year was having to change the cam shafters. My car is black so you see all scratches. The paint job could be better quality.

Great Customer Service. Jose is exceptional and made my experience a joy!!! Please keep up the high standards!!! I will recommend all my friends with Nissan with the service I received at this location.

Love everything about my 2019 Platinum except the way the engine makes a bog-down rumbling noise when the tachometer hovers at the 1K mark. My 2012 Maxima CVT did not do this. It's quite noticeable anytime I have to slow down or just do around town driving and the tach hits 1K. Horrible experience that many others discuss online in the owners' forums. Otherwise, I love the cargo room, the Bose stereo, the padded seats and the convenience and safety features.

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

I love this SUV! The ride is smooth and amazing. The mileage and gas is great for a 6 cylinder! What a great vehicle. I bought the 2020 SV after researching. I am very happy with it. Only thing i wish the passenger seat had a lumbar seat! Other then that this car is a winner!

This dealership has been refreshing. I was overwhelmed by the level of concern shown to me during my visit. I was most impressed with the price even when they had given me a unbeatable deal they tried doing even better then that! I've never experienced this level of service at any dealer! Just awesome. I wouldn't hesitate to recommend them.

The Murano is wonderful! We love it and it’s our second one over past ten years. Great comfort, roomy and excellent style. We have never had any major issues.

The sales associate I working with was great, very accommodating as I had children with me. It was a bit difficult because they were renovating at the time I was there and they usually have a kids area. I?m sure it will be a little easier when everything is finished. The only slow part was actually signing the papers for the vehicle purchase because the business office was behind and what was originally predicted to me to take one hour took almost 2.5 hours.

I bought my Murano new. I now have 55000 miles it has been one of the best vehicles I have owned. I have owned over 70 vehicles this at the top. I have owned Lexus, Cadillac, BMW,s this Muranno is as good or even better.

Did not take long to complete. No hard sell of add ons but what they were expensive and they made it seem like a must have

Seeing over the hood is difficult and on left and right the way its designed. I have been up on curbs more than not. Unless, redesigned would not buy again. The navigation screen is hard to see.

Matt is really helpful and friendly. Even though we didn’t make the purchase since I was looking for to get a better trade in price, but overall it’s very good! I have been to carmax twice and both of them are all very good facilities and very professional working process, definitely recommend Carmax!

This car has all the bells and whistles I wanted. Leather, sunroof, backup camera, heated seats, etc. A pleasure to drive. The only negative is that I wish it got better gas mileage. It is a V6, so I opted for power over mileage.

We had a very pleasant transaction when it came to purchasing our car with Vahid. He did his best to give us many financing options and explained the benefits of each. He was nice and went above and beyond to get the best deal possible. the whole process was very quick and easy. I was expecting a much longer process. I highly recommend working him.

Good gas mileage, nice to drive, comfortable, a lot of options with Premimun package enjoy. Issue with CVS transmission if doesn't change after 75000 miles. Remember with all CVS, especially in the Nissan vehicle.