Let me start by saying this was my first experience buying a vehicle online from another state and I was nervous. The salesman was sympathetic on the phone, went into great detail about the vehicle and even put it on the lift and took more photos from underneath for me. We agreed on a price that was fair enough and the shipment was setup. The day the vehicle was to be loaded the check engine light was on. They called and said they put it on the computer and the problem was the O2 sensor and were going to replace it but the vehicle had to be cold to test it. Several more days went by while they tried to clear the check engine light changing may parts with no luck. Even though I had already wired the money and signed all the papers they we very prompt at canceling the sale and the money was wired back to my account within hours.
While the vehicle I wanted turned out to have some issues and I did not get it the fact that they didn’t want to ship it with known problems and even promptly returned my money earns them a five start rating from me.
My experience with purchasing a used vehicle was the best. They were very cordial, friendly and professional. I would recommend this dealership to everyone. They have a great inventory of vehicles to choice from.
I've purchased numerous vehicles and have always been very pleased with the sales and service. Chris and Thom are excellent to deal with and Eric in service is outstanding. Will be back in time to purchase again!
Just found my second van at Acord Auto. Got my first Honda Odyssey at Acord and, when it was totaled in an accident, I went back for seconds. Acord quickly found a replacement, had it detailed and made minor repairs, waited patiently while financing arranged. I an so pleased we discovered this great dealer. Zach and the crew are amazing.
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
On 8-15-17, my son purchased a used 2002 Toyota 4 Runner at C.A.R.S. Pompano Beach. Our sales person was Al, with whom I had spoken to on the phone from my home in Pennsylvania. Al was most helpful, and gave us a good deal on the purchase. My son had a great experience and we both felt that we were dealing with a very honest dealership. My son and I both agreed that the process from beginning to end with my phone calls to Al, to test driving, to negotiating, to the paperwork through to the end result of the purchase were more than excellent. My son is thrilled with the car and we both thank you so much for a great experience!
I own a 2015 Nissan Titan and end the market to buy a new one. I started off with Route 66 Nissan and they didn’t have quite what I was looking for but they have the best salesman Brandon Hickman around and some pretty awesome deals. Hopefully soon I will be back to purchase a titan from them.
I loved my Xterra, and totally credit the safety features in it for walking away from an encounter with a deer on the Interstate. Sadly I needed to purchase a new car. I went here because of my experience with the sales & service departments. And I continue to return for service work.
I bought a 2013 Toyota Avalon Hybrid it was in GREAT condition and below blue book Drives great and look great inside and out. Paul is a great salesman. I had no complaints. I would recomment this place for the best prices and great looking used cars.
Dee Layugan was very helpful in finding the vehicle that would be suitable and a great deal for us! She explained all the options, dealer rebates and availability of models . We walked out satisfied with our new purchase! She also made our trade in a no hassle situation!
Prompt and fast follow up. Very nice sales woman returned my call and answered my questions about the vehicle. Everything was done by the time I got there and the manager was very accommodating to my family's needs.
Best experience ever! The honesty, patience, and compassion shown by the manager and the sales consultants was honestly a breath of fresh air. It's truly a "no pressure" lot. That alone says a lot about the management and employees. Brian and Chris are two of the most genuine fellas I've ever met!
Bought a Ford explorer about a month ago still haven't seen the title and now our temporary plate is expired . Vehical had obviously been smoked in, and they did not do a vary good job detailing it there where still crumbs in the seets . Radio has issues that where not disclosed and have various other issues with vehical that where not disclosed or addressed
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