All the way from bakersfield!!
November 6, 2018
We are overall happy with our experience. My wife and I saw this vehicle on craigslist and called to see if it was still available. I spoke with a salesperson and we talked about how I was coming from Bakersfield and how I may not be able to go to the dealership until the weekend. Through out the week I got a few calls back from them to ask if I was coming to see it today- at this point I was kinda worried that this might be a high pressure low class dealership... but since it was a good price for the vehicle I was looking for we decided to give it a shot. After fighting L.A. traffic for 2 hours we got to the dealership and thought NO FREAKIN WAY! it was small, lack luster, and with all the traffic difficult to turn into, But hey we came all this way so there is no turning back now. I soon as we parked and took in the available vehicles our doubts began to fade away. This dealership had a great selection of clean quality vehicles, from luxury SUV to sports cars to economical sedans. It took us a minute to find the salesperson we spoke with over the phone mostly because we could not see the sales office from where we parked, but after we did it was nothing but friendly, courteous, professional treatment. Our sales person Danny was awesome. We had already been to a few other dealerships closer to home that day and the way Danny treated us and his knowledge of the vehicle and the way Car Star conducts business was head and shoulders above any other used car dealership we visited in the past month or so. After meeting our salesperson and being briefed on how Car Star selects which vehicles they sell and how they test and verify every switch, button, nook and cranny before it is put out on the sales lot all doubts and reservations about the dealership was gone. Do not judge this book by its cover what the location lacks in luxury or curb appeal it makes up for in selection, value, and most of all customer service. Yes we would recommend this dealership to friends and family because its worth the drive. Now you may be asking why did we leave 4 stars in overall rather then 5? well it wasn't the biggest deal nor was it a deal breaker but we believe in being honest- we did not enjoy our interaction with the finance person. Not sure if its just his personality or the fact that we opted-out of the extended warranty that he offered, but he didn't exactly make me or my wife feel real comfortable, again not sure what it was but there was just something about the way he talked to us.... Just saying... other then that if this place has a vehicle your interested in, for sure check it out!