Used Nissan Rogue Sport for sale near Calumet Park, IL

I would like to focus my review on one particular part of my experience. Two weeks ago, after a long look at new car options, I decided to buy out the lease and purchase the 2022 Rogue I'd been driving. I wanted to make sure my car was in new car shape so I brought it to Berman for a certification inspection. I've previously not felt important bringing my car for service there, and generally my service history has felt like I'm at the mercy of the dealer or service department. However, on this occasion, I received the best customer service I've ever received in 35+ years of bringing my car to a service department. Turns out, the Best Service Manager in the car industry is at Berman, and her name is Katie Udelhoven! I'm a very tough customer, quick with numbers, and very demanding. Katie not only went out of her way making phone calls to see if she could save me money (seeking to find and use as much coverage under my lease agreement to save me as much money as possible), but she explained in great detail what every issue meant to my safe driving experience, and had feeling confident that she and Berman were acting in my very best interests! Katie is the most knowledgeable service manager I've ever encountered as well. She responded immediately with credible information to every concern I posed. If I had a dealer ship myself, I would want Katie Udelhoven to be one of my first hires, and pay her at the very highest level of the Service Manager pay scale in the United States. Having worked with every level of Berman staff in this process, I am slighting no one to say ...Katie Udelhoven is the single most valuable asset within the walls of Berman Nissan, including the cars and the highest levels of your organization, she does a second to none job of making sure each customer, I'm guessing at least 40 each week, leaves happy!

This car looks great and is a pleasure to drive. Mileage is good and the car handles very well. One flaw, though, is that there’s no button from inside to raise the hatchback or a button on the key fob to open it. It’s also a bit hard to reach up and close the hatchback. If these things were included, the car would be flawless.

We had a fantastic experience working with Lance at Countryside Nissan! He was honest, helpful, and truly went above and beyond to accommodate us—especially since we were driving in from 3 hours away. The SUV was exactly as described, runs like a dream, and was priced very fairly. Everyone at the dealership treated us with kindness and respect, which made the whole process smooth and enjoyable. We couldn’t be happier with our purchase and will 100% shop at Countryside Nissan again. Thank you for making this such a positive experience!

Have owned a 2021 Rogue Sport for 6 months. I’ve noticed a lot of people commenting on acceleration issues while merging on HWY. unless mine is in eco mode I have no problem merging at HWY speeds.

recently purchased a vehicle from Old Orchard Nissan, and I couldn’t be more satisfied with the entire experience. From the moment I walked in, the staff was welcoming, professional, and genuinely helpful — no pressure, just honest service. My salesperson, Jason Chu, was knowledgeable, patient, and took the time to answer all my questions. They helped me find the perfect car for my needs and made the process feel smooth and stress-free. The finance team also did a great job explaining everything clearly and worked to get me a great deal. The vehicle was clean, in excellent condition, and exactly as described. I truly appreciate the transparency, integrity, and care that went into every step of the process. Highly recommend Old Orchard Nissan to anyone looking for a reliable vehicle and top-notch customer service. I’ll definitely be back when it’s time for my next car!

My third Nissan Rogue. This is my first fully loaded car. I love everything about the car; especially the driver assistant feature. I just wish the tailgate would have a button for opening and closing. Great sport feature; the car really moves in this mode.

I need a new radio. My oil change is fixed. I need to schedule a long appointment

I love this car! I've had it since Thanksgiving and the only complaint is that the tailgate must be opened by hand, no button anywhere to open it. I don't need a large vehicle and the sport version makes it a good size. It's comfortable, like my 3 previous Nissans. I haven't spent a lot of time with the infotainment, but it works for me. All of the warnings can be a bit overwhelming, but nice to have.

These guys are awesome. From Bloomington, we drove and made a deal. A big shout out to Steve, a really knowledgeable sales consultant especially about Nissan cars.

Love cars they have been my very close buddy’s for as lon as I can remember there is nothing like that new car order the best

I was very fortunate to have the greatest salesman, manger, General manager and finance director in the business assist in my purchase. Thank you "Coach" for all you do for me and the family

I have not had this car for very long. Only a couple months but so far it seems to be working and driving very well. Smiles!!

Buying a vehicle can be difficult, but working with Rick made it easier because we ended up buying a new vehicle which helped with our situation. Had a great experience at Team Toyota!

Wonderful car, lots of space, amazing safety features! This car has been wonderful. The moonroof is amazing and the cameras make it so easy to park!

Monty Samad helped me with the sale of my Tahoe. He was quick with getting the appraisal complete and to me. After the offer he even worked to price match from other buyers to see if I could get a better price. I’d highly recommend talking to Monty about any vehicle purchasing or selling needs you have.

This is my second Rogue Sport and fifth Nissan vehicle lease. Overall I’ve been very satisfied with my current vehicle. With higher gas prices, it gives me the miles I need at a price I can afford.

I had the pleasure of working with Jeffrey Serwas at Advantage Chevrolet of Hodgkins & Countryside, and I was genuinely impressed. He was professional, personable, and made me feel welcomed—like I was a regular, part of the family. He took my concerns seriously and made sure I felt heard and valued. I don’t usually like name-dropping dealerships, but I have to be honest. I purchased two fully loaded Suburbans from Castle Chevy North, and yet, I still don’t feel welcomed or appreciated there. I barely get a proper greeting and often feel like a bother rather than a valued customer. The level of service and hospitality at Advantage is truly above reproach. Even though it’s a further drive for me, I will gladly make the trip just to work with Jeffrey moving forward. Thank you for such a refreshing and professional experience.

Leased my car 2019 and decided when lease was up to purchase it. Very satisfied with this SUV. Service experience always been great at dealership.

Malik at Napelton River Oaks Kia did not disappoint! He told me I was going to drive out with a new car and he was a man of his word! Thank you so much for your help in making sure I was satisfied with my purchase! 10/10 on his customer service 👍🏽

My Rogue Sport is front wheel drive, which I prefer to 4wd. Car get over 30mpg city! Nothing ever breaks for the 30k I've driven

Had a problem with the service department on Saturday when price at payment time was more then discussed. Left dealer pissed off and called when I got home with a cooler head. Nothing was accomplished so I wrote a review that was seen by upper management. Saturday afternoon a gentleman named Mark called to discuss the issue with me. After talking in order to keep me happy and being a returning customer he first had offered his apology for the misunderstanding then refunded the entire service charge price to me. This showed me they're a stand-up dealership. The icing on the cake was the owner Dave called me on Sunday to apologize and assure me he was behind the total refund. Sherman in Skokie a place ypu can feel your needs will be addressed no matter what they are. I will be back in the future. Thanks again Mark and David!

I traded in a 1996 Rogue for the Rogue Sport. Their is only 1of me now and it is perfect. I have had it for a year and during that time when I accompany my daughter she will drive my vehicle and has no complaints. She drove the other Rogue so she has something to compare it too. For me a great trade in!

The Customer Service from Sales and Service is exceptional. The Sales Managerd Jon and Edgar have made me a fan of Nissan and I will be returning to purchase a new Murano. Sam my sales guy was very informative and he put me at ease!

Kelvin assisted me great overall guy and makes sure you are leaving satisfied thank you !!!!

The Nissan Rogue Sport is an excellent car to purchase. It’s extremely stylish. My gas mileage is amazing. I can drive this car for three weeks without having to fuel up again. It has safety features which include a back up camera and blind spot warning. This car is worth every penny I spent to purchase this vehicle.

Great experience here. I called, said what I wanted. They got me exactly what I asked for next day. I wanted to buy American, what’s more American than Ford. Big thanks to my guide thru the process Stan Gibson. Great experience, will recommend to others.

This car is fantastic for me.Is my first Nissan .It rides well, I like its comfort, I have driven slowly in the city without accelerating suddenly and I have managed to get 29 miles and more per gallon

Great experience salesman was awesome. Took only two hours from the time we got there till the time we were driving off the lot bought a really nice car for a low amount of money.

There were three things I was looking for in a new small SUV, reliability, comfortable to drive (entry and exit - comfortable seats) and decent handling. The Rogue sport met all those easily (the zero gravity seats are a major plus). After driving several brands of vehicles I knew this was the right one. The interior is very quiet and has an excellent ergonomic layout with high end feel and creative use of materials (for it's class). I chose the SV for the higher quality trim materials, remote start and all weather package (heated seats, steering wheel and rear view mirrors.) The second row also has air conditioning vents for passengers. At first it was the best value for the money, but after living with it for a few months it has far exceeded my expectations in daily "real world use", good mileage, excellent road manners with lane watch and driver assist and easy and comfortable to drive. The real surprise is it handles curves very well! I would definitely purchase it again!

Excellent customer service from Marvin, he listened our necessities and put us in the correct car. Thank you Marvin.

Know how to work with customers always giving deals on service. In service department. A one.

I live far from this dealership but they had exactly what I was looking for. The whole experience was very favorable . Everyone I has contact with was very professional and courteous. The salesman I worked with Joe Kendall was excellent. The day after the purchase I noticed that a light strip was missing on one of the outside mirrors. The service dept fixed it. In my opinion they are a top notch GM dealership . Keep up the good work😀

Eli is the absolute best! The vehicle was perfect when I arrived there, it drove beautifly and Eli was super respectful and personable. Would recommend this dealership to everyone!

Reliable but very squirrely to drive. Loud inside. Gutless. Sound system and backup camera did not have great clarity. Not very roomy. That being said I never had a single issue with the car. Very reliable and nothing broke.

The staff was efficient and my car is running smoothly. My vehicle was covered under warranty but it was difficult to work out due to it being a weekend. The staff was very helpful with getting back to me and keeping me updated through the next week and were able to fit me in right after.

Maintenance preformed when due, tires replaced at 45,000 miles, Brake job due now at 55,000 miles not any transmission, AC problems, the only complaint is the road noise. You have to take care of your car if you want it to last. I love my Rogue