We worked with Kevin on a used car. When We arrived, the car was ready for test drive, Kevin was knowledgeable, courteous, and was great to work.
We worked hard together to make a sale and he was a good facilitator between us and the Manager.
We drove 80 miles to deal with Les Mack Ford and are glad we did. Wade came in on his day off to help us and we couldn't be more pleased. Everyone at the dealership went the extra mile to make the transaction seamless. We will definitely go back in the future.
Carson, Brian and Gary were great to deal with. They had the vehicle I was looking for in the correct color and options I wanted. I live 3 1/2 hours away from Lancaster and did everything over the phone. The vehicle was as described when I arrived. The whole purchase process went smoothly. They were not pushy, were not trying to sell me things I didn't want or need. Took "no" for an answer, something rare in sales and F&I people today. I wasn't expecting the service I received because I was "just" buying a vehicle. Since I'm 3 1/2 hours away they knew they were not going to get future service or parts sales from me but I was treated just as anyone local coming in to buy a vehicle. I was very pleased to see a group of people who still care about customer service.
The salesman î worked with was great! He worked on my time and made the buying process easy. Î would highly recommend buying a vehicle from here.
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