We did a lot of research and new what we were looking for. The associate (Dan) made us feel that he was buying the car with us, making sure we were comfortable with our decision and no pressure. My one gripe overall is that cars that require a fob in lieu of a key need to come with two up front or the other one sent later to us (at my expense) rather than me having to make another trip to have another one made.
My sales person was Tracee H. She was professional, knowledgeable, and helpful. I could not have ask for a better person to help me purchase my car. I highly recommend the Hertz Car Sales Dealership in Motor City Colorado Springs. I will be going back for my next car purchase. Regards Liz
Once again, I had a great experience at St. Charles Nissan. I needed new tires and an oil change before Friday. I called on Wednesday morning and Al worked diligently to secure my hard to find wheels and had everything completed by Thursday evening. To top it off, they cleaned up my dirt car at no extra cost. I have often said, "service is the other thing that can beat Wal-Mart." Thanks to the entire team for your excellent customer service. Harlan
Great experience . First time buying a car I could say that.
by 1 Man Amazed from DealerRater.com
November 29, 2018
The service and attention to my needs were way above and beyond the normal car buying experience. The sales person --Matt Sanders-- was Amazing. I set the appointment up with him for my elderly parents, 81 & 75 yrs . I explained prior what they were looking for. He was so understanding and patient with my parents . Just Amazing service hands down . I'm 57 and was the best car buying experience of my life, My parents said the same thing. Between us 3 , we are talking about 40+ car buying experiences. So I can tell you , if you shopping for a new car, Matt Sanders at St. Charles Nissan is the one you want. This is not normal for me to even fill out review, much less a review with such praise. Take it for what it's worth. Ask for Matt Sanders and you also will find yourself wanting to praise the service you receive.
I have a 2007 Infiniti QX56 and has had it in the shop several times for different issue and one occurring issue. My issue with Nissan service dept is the lack of calls answered when wanting to make an appt or the fact they hardly call you as soon as your vehicle is ready. Each time I'VE had to call to find out where they were on the status of service. The main reason I will not be using Central Nissan service is the one issue they have never fixed all four times I've had to return my vehicle to repair other issue. The 4 wheel drive I'm sure had issues when I purchased the vehicle used. I tried 4 TIMES to have my issue resolved with them either not remembering to check that issue (which was on all 4 service tickets) or they took so many days to repair the other faults when asked the fault on the 4 wheel drive they were deer in headlights and asked to keep longer to check it out! REALLY.
I recently purchased a vehicle and was helped by Mike Dobson, who was such an awesome person. He helped me out so much and was so down to earth. The guy literally ran his tail off to help me. Then the sales manager Sam was just great putting me in the perfect Nissan pathfinder!! I love it it's perfect!!
by Henry Phifer & Karen Hill from Salem, Virginia
October 26, 2018
Emma Rodriguez was the best. There aren’t enough words to express how gracious, courteous and helpful she was throughout our entire experience. Duncan Suzuki with Emma Rodriguez have customers for life!!!
In my grief, I needed to sell my husband???s Titan truck. He passed away 6 mos. ago. I just didn???t want to deal with trying to sell to the public for fear of scams, etc.. I spoke to Ryan in the parking lot and he took me under the wing with compassion. As I waited during the process, He kept checking on me and offering water during the process. He did whatever possible to make it easier for me and comforting. I greatly appreciated this. Several other employees were very kind in coming up to speak a short message to me. All were so kind. God told me in 2 different ways to bring the truck here. Now I know why. I was taken care of very well.
bought a new Jetta and every thin went great! Alex Avila did a great job and was very kind and helped when needed. the insurance girls Jessica Diaz and Sigrid Neu did a great job and where very helpful. also dealt with Leo and some finance people all where great thank you!
This place was amazing. I don't have the best credit so I went in with low expectations but high hopes. I walked out with a 2018 car and payments I can afford thanks to everyone working with me from the car to the insurance. Thank you Danis
Thank you to Jovie. Receptive to my needs and concerns. Far less hassle than expected. I dealt with a lot of"bait and switch" car dealers before making the right choice by going with Hertz. Thank you to Hertz North Palm
Francis was our guy who helped us get the car we wanted and the payments we were looking for which were lower than we expected. He was really patient and understanding with us. Not to mention he???s a pretty funny and relatable guy! overall, our experience here have been great and this is our second car for them!
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