Used passenger vans for sale near Chevy Chase Village, MD

The salesman, Mr. Hernandez, was extremely friendly, patience, and very knowledgeable of the Kona. He explained the Kona's feature which I didn't discovered or remembered from our exhaustive research of the vehicle. He explained how to use these features before and during the test drive. Mr. Hernandez did more than selling the vehicle to us. He sold Koons. They should be proud to have such a salesman on their staff, kudo. It's a team effort at Koons, the salesman, sales manager, and the financing manager. We didn't finance, but the paperwork was handled by the financed manager. It's all digital and we were given a flash drive with images of the signed documents. It's our first time buying from Koons. We started out with our long time Hyundai dealer from whom we had bought new vehicle previously. We made an offer which they accepted, then they said, "we made a mistake in MD vs VA sales tax." We are from MD buying from a VA dealership. Fair enough, it was an honest assumption mistake, but they didn't come back with an updated price. We had no time to waste, so we went to Koons. We could have financed and then paid it off after a few payments to take advantage of the HMF $1,500.00 incentive, but the time and effort weren't worth it. We paid cash.

Great reliable cars. Bought mine at over 150k miles and it still runs like a champ. Car had been maintained regularly by the previous owner which is what is necessary to prolong its life and I intend to continue doing the same.

Thoughtful and excellent customer service. Spot on with answering all of my questions. No pressure!

2015 limited edition. purchased used in 2020. This is my 4th Toyota Van. 2 Previa's and 2nd Sienna. Obviously love the space, reliability, comfort and safety. Issues are: As noted in the Cars.com review, the engine is very noisy at highway speed and for some highway surfaces you may not even be able to carry a conversation with your partner sitting next to you! The Stereo isn't that great maybe due to excess outside noise or electronic interference. The Gas Door stuck closed on me. I had to pry it open, now it's loose and I have to be careful in pushing it back in place. Dealer was no help regarding a recall or warranty, and body shop was talking over $1000 to only do the paint work. I did have a fuel leak thru the rubber hose where it mates with the fuel tank that I noticed because I smelled fuel driving it from the dealer where purchased. So much for the 172 pt inspection! Problem was actually a metal rib which sits against the rubber hose and slicing thru, so I hammered the rib away from the area and put a new hose on and that fixed it. Go to the sienna forum for pictures. Also added a trailer hitch from etrailer for the occasional needs. V6 Engine itself has plenty of power and is trouble free. Overall, I love the ride, interior volume and reliability. All my garage tools are collecting dust because I don't get a chance to use them! You can put more in a minivan than in most trucks and close the rear door!

Most people don?t think of a dealership for routine maintenance but Koons Manassas as an excellent place to start. Prices are fair. Service is done on time and pricing is very transparent. Give these pros a try.

Have owned the 2018 Toyota Sienna Zoe since 2019 (used) and have put 55k miles on it. Currently at 99k miles and looking to drive for another 50k miles atleast. Great in every aspect including space, safety, comfort, sound insulation, efficiency. Have gone on road trips with three generations of family with no complaints. Not fun to drive but gets the job done - probably the only thing my Honda odyssey was better at, just replaced front brakes for the first time at 99k miles. Eats tires because it’s heavy - expect about 35-40k in primarily hot weather driving. Look forward to many more years of driving

Another good experience today. It was my 12,000 mile service. Ashlyn was my service writer. I found her to be very attentive, courteous qnd helpful. Overall the service was excellent. Thanks.

Not a big fan of the breaking system which wears out the brakes if you follow vehicles close. Interior storage spaces are much smaller or non existent. Interior much more cheaply made and does not last nearly as long.

My husband and I had to shop for a car for our handicapped daughter who was recently paralyzed after surgery, The sales person, Berlinda Chandler, made this experience in shopping for a van to suit our daughter's needs was very professional, very caring and very informative. After we explained what our needs were she instructed us to view several vehicles, the Chrysler Pacifica being one of them, Our daughter, Latresce Bennett, was not able to be there at that time , however Berlinda took the extra time to speak with our daughter, who was in a nursing home, over the telephone and took extra time to even take the vehicle to the nursing home so that our daughter could make the final decision on the purchase of the vehicle, She was patient, kind, attentive and caring. Explaining the features of the car. How the car would be best suited for her handicap. She worked with both us and our daughter in making this purchase. She and our daughter and my husband and I worked together to make this buy both affordable and buyer friendly.

Traded our 2025 Toyota Hylander Hybrid awd because the seats were so uncomfortable and was told there was nothing they could do about it for a 2023 Sienna. We were looking for a road trip vehicle when we bought the Hylander but both Toyotas Got great gas mileage 36 mpg drove good but the seats were uncomfortable and a little hard to get in and out of because the roof line has been lowered. Didn’t have the room inside as our grand Caravan and you couldn’t remove the second row seats they wouldn’t even lay down flat just lean forward. Was a bigger car outside than we wanted but not as roomy inside. After 9k miles we traded it. Would be a good car for someone

This dealership makes the cut for the honesty of their sales staff and ability to tell you the true price of an online sales item. The new age of online auto sales makes dealers compete in ways hitherto not explored. The tendency too often is to disguise the price by adding in all incentives offered by Corporate Has. When the customer arrives and find a they only qualify for one or two out of the six, and the price is $2000 to $3000 more than expected, they have you onsite and will start the negotiation process of 'good cop' (sales agent) and 'bad copy (sales manager). Antwerpen did not do this. The sales agent, Al Russell (shout out to my man Al), was honest and clear warning me upfrontg how dealerships 'bait and switch' through incentive price reductions. Shop these guys online and then go for the visit once you hav e set on a priced with which you can accept. Go also and buy at the veryg end of the month since monthly corporate quotas force them to reduce prices.

We wanted another dodge Durango, until we drove a Pacifica, we love it and would recommend to anyone, it handles better than our Mercedes or jaguar

I had a wonderful experience with Caleb Polen, both trading in my vehicle and purchasing the new one. I would highly recommend Leesburg Buick GMC and Caleb.

Incredible van, I own a 2013 Grand Caravan and he's a complete different car.Kia got all you want for this type of vehicule.Confort, maniability for a minivan, versatility, reliability, for the value is unbeatable no question. 270k

Very happy with the staff. They were straightforward, honest, and my car buying experience was hassle free. My sales rep quoted me an upfront price and communicated all additional fees as well. I was given a fair amount for my trade.

I bought the 2014 Kia Sedona used in 2018 and I pretty much love it except for the dashboard controls. They are not user friendly or intuitive (for the driver to understand). I dread having to put the defogger and defroster on because I have to wait until I'm at a stop light or someplace where I can take the time to figure out which buttons and dials to push and turn, find the symbols on dashboard, etc. Maybe it's partly because I need reading glasses and I can't wear them while driving, but still. This is the only car I've owned where I had such a hard time using the dashboard controls. There are just too many. I also just tried pairing my cell phone with the Sedona's bluetooth so I would be able to use the hands-free phone calling feature, but it just kept telling me "pairing failed" over and over and I have no idea why. I just gave up because I have zero patience with that kind of stuff. It's hard enough to get the heat or AC to the right temperature and coming out of the desired vents, there's no way I will be able to get the phone feature to work. Don't even get me started on the windshield wiper situation. omg I also wish it got better gas mileage. I mainly drive around town with some brief highway driving and I usually get around 18 mpg. It is great for camping if you take out the middle seats and fold down the rear seats, you can make it into a mini-campervan. That was the main reason I bought it. It also is great for hauling stuff with all the seats down/removed. Oh, and speakers for the audio system are awesome!

I went in last week to check out a 2019 Honda Accord EX-L, only because it was close to another car I was scheduled to test down the road in Pasadena. May sales rep was Mark and he's awesome. He is extremely helpful and knowledgeable and even better, showed me with minimal research that the other car I was going to see had TWO previous accidents (shame on me for not seeing that) and they met me at the price I needed. So I ended up buying the Accord (very low mileage) at a great price. The best part was how easy Mark made the experience. My wife is on the loan but she didn't even have to be there. I drove the car off the lot about 2 hours after I arrived. They let me keep my old Honda in the lot until we were able to return that afternoon to pick it up. Overall the best car buying experience we've ever had. Thanks Mark and JBA Auto!

I do have a problem with the hood,because I have rust on the edges .I don't think I should have to worry about rust on the xxxx hood.

I think anyone looking for a good and reliable van this is a good choice,It will carry 12 passenger in comfort and the price of petro per trip is not bad !

My family of 6 has had this van from coast to coast and it has been a dream, haven't had one problem. We keep it maintained from the dealership, no electrical or mechanical problems at all. Highly recomended

I had to have my car serviced twice in the same week. I had 2 nails in two different tires. It was a very stressful time for me. They took me in without an appointment and got me out very quickly and on my way

We have had our Carnival for about 6 months. I love it!! It is my favorite car ever and I was a Ford Explorer fan before. It is so comfortable and rides like a dream. We can comfortably carry 8 adults with no problems. It has plenty of power and still gets 25-27 MPG around town. The seating configuration is amazing the way they lay down or come out. Being able to see the back while driving is a definite plus, carrying grand babies. And it even becomes its own WiFi spot! The warranty is unbeatable and the service is so good. Highly recommend!!!

Friendly staff. They make you feel welcomed and even served me coffee while I waited to hear from the banks if I was approved for the vehicle I wanted. They explained everything including warranty, the features of my vehicle. After I signed for the vehicle and made it mine, my sales person even helped me program my phone to the bluetooth, set my radio stations, and program the vehicle to the way I like it. I would highly recommend them to anyone I know looking for a vehicle.

I love everything about this vehicle! Was upset when Dodge stopped making the Caravan, but this one filled the void nicely. Great price as well.

Good customer service and nice waiting area. I've had my car serviced there several times. It's a tad on the expensive side, but I always get an appointment when I need it. They are convenient and they also have a shuttle so you don't have to wait at the dealership while your car is being worked on.

i love my sienna. kristie help me with hatch problem. it was covered under warranty im so happy. my kids love so much extra space. it is very nice and hendrick employees help me with service. very happy customer

This place was awesome. Everyone was friendly. I had the best sales person and even the finance manager was awesome. I will be a returning customer. They made me feel like a friend and not a customer.

The van is very practical and has been awesome for road trips. We can easily fit two car seats and 6 adults with plenty of leg room. It is very practical especially with the lower ride height that allows my parents to get in and out with ease and also the sliding doors that makes putting the kids in their car seats easy. MPG is excellent. We averaged between 35-37 mpg with the van loaded with 6 adults, 2 kids in car seats, and all of our luggage. We were set on getting an SUV before we came across the Sienna. The Sienna just made more sense for our family. It can comfortably seat 8 people, makes getting in and out easier with the sliding doors and low ride height, excellent MPG, reliable, great resale resale value. It does not require premium fuel. With the gas prices around $3.25-$3.50, fill ups are around $40. We plan to keep the van around for a long time!

A sales professional named Kevin helped me get a great deal. He was very professional and courteous. When the bank wasn’t cooperating, Tony stepped in and got me a deal with a better interest rate than the bank was offering. This saves me almost $9k over the course of my loan. Tony also replaced the key fob with a new one, which I’m sure isn’t close to cheap on an Escalade. The lounge is very nice, with free coffee and water. Shuttle service is also provided.

Great team all around. Our family has purchased several vehicles from the sales team and have had all of our vehicles serviced here. The lounge and shuttle service are perfect, and occasionally, when we've been super busy, we've used the pick-up and delivery service.

Our 2nd Sienna and definitely the best. Other than some cheap plastic interior finishes, this is probably the best vehicle we've ever owned. Incredible reliability, excellent interior space and comfort and amazing fuel economy. Without even trying we get 33-35 mpg. When we actually try, we an easily achieve 43-44 mpg. The Air conditioning is amazing in this car, we live in AZ and it cools it down very quickly. A lot of people complain about the lack of power and loud engine, if you're not trying to race everyone around you, the Sienna performs very well. As an example, the Honda Odyssey is supposed to be the fastest and considered a performance beast but from 0-60mph it only surpassed the Sienna by less than 1 second. (6.7 seconds v 7.4 seconds). Some might say that's noticeable but let's face it, it's a minivan. This is an outstanding vehicle and I highly recommend it!

I highly recommend Koons Ford Lincoln of Annapolis in MD.They are not the "typical" dealership. I worked with Chuck, but all the employees I encountered were professional and prompt. No pressure at all, nada! They even stayed late Chuck & Tedd for me and my daughter to come test drive, then buy. My daughter really loves her 🚙 car and very happy with your Help Chuck Greenlee.

Abe was amazing right off the bat. He had the van ready for me to test drive after communicating via email and coordinating a schedule around my little ones needs. We weighed options on models, colors, etc, and made my trade in experience easy peasy.