Used passenger vans for sale near Gig Harbor, WA

Long story short, my first experience was a complete debacle. I left reviews on Google and Yelp, and I was contacted straightaway by Mark Therrien (new car sales manager). He explained the situation from his perspective and offered an apology and a workable solution. At this point, there was no agreement that I would return, but Mark handled a tough situation with the utmost professionalism After a short call, Mark did a number of things that I appreciate and value: • Got some information from me so we could take advantage of my drive time to get credit worked out. This multi-tasking saved a fair amount of time at the dealership. • Gave me a side-by-side comparison of my pre-approved interest rate and the rate they were able to offerWhile I was driving, Mark and team found a better interest rate that reduced my payments by a few dollars per month. The reduction was not large, but the point is that they went out of their way to optimize the loan for me. • Mark presented me with a simple and straightforward set of numbers that explained the cost, their cost, a fair trade in value, and what my payment would be. Somehow I knew that buying a new car only required some basic arithmetic with a handful of numbers. This was exactly what I was looking for. Look at the bottom ¼ of a sheet of paper, do some math in your head, and know what the heck is happening. • He also did something unnecessary but very thoughtful to compensate me for my time. • Talked to me like a normal person engaging in a basic and mutually beneficial business transaction. Honest, straightforward, and very comfortable conversation. • Mark hustled to schedule the cleaning of my new car and visit with finance in a way that helped to make things go faster. Again, this was my second long drive and for other reasons, I was really pressed for time. My visit with Nicole Smith in finance was equally straight forward, honest, simple, and educational. • Nicole likewise gave me a very clean set of numbers to approve and the signing process was quick. • She also provided a surprising amount of useful information. A lot of this was regarding various warranties and packages that they could offer, and when I saw that coming, I felt a little twinge of irritation start to arise…again mostly because of some bad experiences earlier in the week. But I listened and realized that the things she was talking about were reasonably priced products that had a solid value proposition. • The point is that there were no gimmick products and those that were offered had a benefit at a good price, and there was no hard sell. Basically just a well thought out presentation of the value proposition and a “feel free to take it or not” quality to the discussion. • Nicole also gave a very interesting piece of insight and advice about an insurance product. Without going into detail, there was a thing that I thought was a good idea, and she explained to me why it was actually a pretty bad idea…and it made perfect sense. I didn’t see it because I’m not a professional in this particular field, so the edification was appreciated. Finally, there was a gentleman that did a great walkthrough of my car. I am amused by the fact that most of the learning has to do with a computer and how to talk to my new car. Overall, I am completely satisfied with this experience. As a business person, I’m enjoying looking back at this as a case study of sorts. Mark and Nicole’s ability to take fiasco and turn it around into a positive experience is noteworthy, and I would definitely consider doing business here again.

My family of 6 has had this van from coast to coast and it has been a dream, haven't had one problem. We keep it maintained from the dealership, no electrical or mechanical problems at all. Highly recomended

My experience was great. I didnt get the car, but the service i received was very fast, professional, and i wouldnt hesitate to deal with Brandon, or Duffy's in the future. Mike

This car is wider than other minivans, providing more space and legroom for the kids. It drives ultra smooth and is super comfortable. Only complaint is that there is only 1 built in USB port and is located in the glove compartment.

In short but honest and simple both gentlemen were polite and straight forward. Much more can't be asked for. Give business to your local economy and let them thrive too.

Well it fits all 7 members of my family. Has pretty good gas mileage. It is comfortable and doesn't take 3 years to get up to 35-40 miles per hour.

This car meets all of my family's needs. It has tons of space, great audio, and it's really comfortable. The adjustable lumbar support is awesome! There's plenty of storage, lots of cup holders and charging ports throughout. The stow-and-go rear seats are great, and I love that it has the option to seat 8. Bluetooth works great - people can actually hear me through the car, yay! So far, I can only say great things about this vehicle. We use it for picnics, travel, and camping out.

Quick and easy deal got a good rate too. Nice place walked in not expecting to find something that day but got a good car.

Bought new for my wife in 2012. I am very particular in maintenance of all fluids & filters. 360,000 miles later and still runs like new. The most amazing thing is the “check engine” light has not even been on once. No leaks and uses no oil. Amazing vehicle!

very reliable and dependable minivan!. 2000 sienna van Le it lasts more than 300,000 I recommend this vehicle to anyone looking for reliability just change your oil.

Service advisor Natan did service of my JEEP very good experience. He recommended additional services and repairs that necessary for safe and longer live off my vehicle.

Was my first time buying a car and I was well taken care of. These guys are the realest there is and the best place to get a good deal on used cars. Excellent customer service and excellent quality of vehicles with a resident expert. Can't recommend enough.

Just purchased another used Grand Caravan, this is the sixth one over past number of years, found it to be a very reliable and versatile vehicle. Always managed to get 300,000 Klm on each one, never had any major issues other then brakes and normal maintanence . Just purchased 2015 and in excellent condition given the year but is in Limp mode with code P1745 showing on meter. Just hoping it's under a recall , sure would like to get mobile again.

This car has met my family needs for 8 years. The next owner will be happy to purchase the car. It is a very good for family with kids.

Mike Thacker and Bubba Dean were awesome! No hassle. No pressure. Fair deal.

I got my first car at IAD auto, they helped me with everything! at a very good price and the kindness and attention that Evelin gave me, Thank you.

Salesman TJ was friendly, helpful and listened to what we wanted in a truck. Sales Manager Danny was also helpful in getting us the deal we wanted. Very satisfied with this dealership and will use them again.

I hate the back-and-forth of buying a car. There is none of that at Carmax. Prices are not negotiable but since you know how much a particular car is, you can shop around. I found the car I wanted was priced right compared to KBB and other listings with private and dealer sales. After I decided to purchase the car, I was out of there within 1 hour.

Car is safety oriented. Has a VERY Steep learning curve, but once figured out very nice too drive, Manuals are lacking an interactive pdf, just a plain pdf. There are 4 manuals a lot to read. Car is long and wide so keep that in mind when taking turns. Most features can be customized under systems. I recommend sitting in car with manuals, and try out the features.

I am sure all the service writers are excellent at CP Kia Renton, but Beth Is The BEST! Every time I am there, her knowledge of my car, service and time required is on point. I have found with past vehicles, if the dealer provides great service and you use it - your vehicle will run very well for a very long time. Best I have done is 260,000 miles on a Jeep Sport. Love my EV and the service Car Pros Kia provides. Beth, I will be back for my next regularly scheduled service.

Came in on a used Carnival and ended up buying a new one. Our sales person was Dave Sabitini and he was very knowledgeable. He treated us like family. Would highly recommend Vandevere Kia

Sales Manager Alton Grounds and Internet Sales Manager Kenny Wiliams are both 100% in the offer of cars that cannot be refused, but simply Professional, that's for sure, I highly recommend them both to everyone.

I wrote a review for Tacoma Dodge when I got home after buying my new Chrysler. I thought I was writing a review on how well and professional the sales rep’s service, Tim L provided me and I accidently deleted the actual invite of the sale rep survey. I want to make it clear here that Tim L. provided me service that raises the standards of any customer service out there. I haven’t bought a new car in 15 years and Tim L made it easy and stress free. I’m diagnosed with agoraphobia and Tim me feel at ease with the new environment I was in. I would recommend Tim to anybody I know that would visit Tacoma Dodge and he should be recognized for his service.

I had an outstanding experience purchasing my 2025 Jeep Wrangler with the help of the amazing sales team at Tacoma Dodge Chrysler Jeep Ram. Mark Iodice and his team made the entire process fast, smooth, and pressure-free. They provided an incredible trade-in value for my 2023 Subaru Outback Wilderness—exceeding my expectations by about $1,000—and were straightforward and honest throughout. Their online communication was top-notch—no excessive messages or spam, just clear pricing and financing options with no hassle or unnecessary back-and-forth. When it came to financing, John Millet was exceptional, completing the entire process in under 30 minutes—no exaggeration! He professionally presented add-on options without any pressure, ensuring a stress-free experience. Overall, this was one of the best car-buying experiences I’ve had. If you’re looking for great service, transparency, and efficiency, I highly recommend Tacoma Dodge Chrysler Jeep Ram. Well done, team!

Very clever stow away seats make it like an enclosed truck. Comfortable. Handles and accelerates better than I expected. We'll see about reliability. I would have liked to get more of the extra cost options.

The process I used to purchase my new Sedona was a bit unusual: I used mostly email to communicate my wishes to candidate dealerships, and Chuck Olson offered the lowest out-the-door price for the most car. So, I was able to bypass the typical car-buying 'routine' of sales pitch, followed by interminable waits in the salesperson's office while he or she consulted with the 'sales manager' on various deal structures. Once Chuck Olson confirmed a firm price in email, I was able to make an appointment to pick up the car, complete the necessary paperwork, and write the check. I made it clear that my time with them on the appointed day was limited, as we live some distance from Seattle, and each trip we make into town has to accommodate a number of appointments, often jammed closely together. Unfortunately, the office visit took much longer than I had anticipated, making me embarrassingly late for the next commitment for the day. Part of the reason was that the salesperson didn't confirm my current address and other information in advance, and all the paperwork was in error and had to be updated during my visit. The finance guy, while pleasant and competent, also took the usual time to offer various options (i.e., extra warranty coverage) most of which non-applicable to our purchase, or of no interest to us. If I'd been asked, I could have clarified those details well in advance, and would have been out of the office in less than half an hour. All that notwithstanding, I was impressed by the salesperson's desire to be helpful, and grateful for his clear, if hurried, explanations of some of the car's features.

The Kia Carnival is very impressive. First is the exterior with its classy design. The lines are clean and the finish is beautiful and seems to be durable. The fit of the exterior is again clean and precise. Although this is in the MiniVan segment it does not have boring minivan looks. The interior is quite luxurious for a vehicle in this class. It is comfortable and seems like it will kast a long time. The 8 seater models are quite versatile as the rear row folds into the floor and the middle row is fairly easy to remove. This gives you massive cargo space that rivals a work van. Even with the seats in there is a ton of storage space. There is a 7 seat model that features captains chairs in the middle row. These cannot be easily removed. I think most people would prefer the 8 seat models for versatility. The dash is amazing with its modern design and features. The controls are well laid out and easy to operate. The SX level trim features 360 cameras with a top view. There are just so many incredible features this car has that really just need to be seen. I suggest looking at some FB groups for the Carnival as there is just too much to put in writing. The Carnival has a strong v6 that is smooth and also economical. I would say most folks will get slightly above EPA ratings. I was able to get 34.9 mpg of a recent trip but I did have to work at driving conservatively. Most folks should expect 26-29mpg. Slightly less in city or a lot of stop and go. Acceleration is strong and you can set the mode of driving from Sport, Normal, Smart and Eco. These adjust the handling and transmission. Obviously driving aggressively will cost you on gas consumption. I love my Carnival. I has a Ford F-150 Platinum and wanted something better on gas easier to transport goods. This gives me the comfort and space I wanted and was used to. It is easier to park as well. I looked at Toyota, Honda, and Chrysler. All of the competitors were significantly more expensive. The Toyota is a 4cyl Hybrid and I did not like its performance. The Honda seemed a bit dated and not as roomy. The Chrysler has reliability issues but it does have the folding middle row. I just could not see spending more for that feature and a car with poor reliability. The Carnival is actually fun to drive with strong performance comfort and features. It is also packed with safety features. If you want a family vehicle or a versatile comfortable vehicle for hauling the Carnival fits the bill. The other option is an SUV but these are typically bulky, have less room, and do not get great gas mileage. Honestly SUVs are overrated and not worth the extra money.