Used passenger vans for sale near Hemlock, NY

Pleased that the process from walking in the door, taking a test drive, and making a deal took less than one hour. We were able to get the car two days later and we are happy with the vehicle.

We owned a 2019 Pacifica and traded it (with only 51,000 miles) for a 2023 Pacifica Pinnacle. We traded early because we didn't want a hybrid, yet. This one is Red and gasoline...beautiful. Having a wonderful time, enjoying all its luxuries.

Friendly and courteous Customer Service and great job at the repairs! The estimate they gave me was spot on, no “added” charges. Great dealership.

Been a great car high 20’s mpg at 85 mph going cross country . Recommend a quality extended warranty -parts are expensive . Wish you could be able to shift it manually

Van Bortel has a customer centric reputation that is richly deserved. Because of supply chain issues new cars were generally in short supply in 2022. I ordered my Subaru Outback on 1/20/22 and was HOPING for delivery by early April. Due to various issues ranging from Japan to the U.S. assembly facility in Indiana this district not happen. Van Bortel worked with me every step of the way with updated timelines, timely changes, and even generous pricing allowances to help to ease my ?pain.? They never once ignored or denied my requests. I finally took possession of my new Outback on 5/20 and EVERYTHING went like clock work. I could NOT be happier with my new my new Subaru or with Van Bortel Subaru. They are the BEST!!

Been reading some of the reviews about people who have trouble with their Pacifica. I bought a touring L plus 31/2 years ago and it’s been one of the best cars I’ve ever owned. Had one small problem with the sliding doors, showing me that I should wash sensor under car. Learned that all you have to do is pull a fuse under the hood and the signal on the dash goes away. Haven’t had that problem for over 30,000 miles. Runs great drives great and is comfortable. I don’t know what more I could ask. Most of the time 29 miles to the gallon on the highway or more. It is true that stop start won’t work if the batteries are bad or low I just replaced my batteries and now everything is fine again.

Nice vehicle. We purchased new...price was one reason why compared to other vans. Our old vehicle was a Town & Country, this vehicle has some pleasant surprises. Better power and a better ride. Handling & response are very good, not clumsy like some vans. Great safety features throughout the vehicle. Things I don't like... the power rear side flare windows are gone and there isn't as much storage . In order to get better storage, you have to upgrade to higher end models. No overhead storage panel in some models. I certainly don't like the fact that there is no spare tire anymore but I know that the car industry is moving that way, which is just a cost saving measure for them. Door protection side strips have disappeared - they used to just be a standard item but now, are an "option", which is pretty lame. Roof pillars tend to cause more obstruction in my view as I'm driving but the Pacifica has alert safety features that are helpful. Information screen is pretty easy on Chrysler. Overall, its a nice vehicle.

What caught my attention was their amazing range of great cars. All or at least the cars I have viewed had great milage. When I had my personal mechanic inspect the used car that I was in the process of purchasing, I was amazed to find out that the car did not have any problems AT All! Not even any tiny problems. Ever since the first time my girlfriend and I stepped onto the lot, Oftum and Joyce have been amazing dealers, resources, and help. I honestly can say I have made friends that truly care. Such honest people as well (Oftum helped me find the cheapest APR rate for my credit score). As this was my first time purchasing a vehicle from a dealer, he helped me from the time I stepped on the lot to helping me drop off the car I purchased from the lot to my apartment (Because there were 2 vehicles and only 1 me.) Never thought I would have such a great car purchase experience as a first time buyer. I thought dealers were nothing but scam artists but not them, they truly care. Fell in love with my new car before and after purchase. Would highly recommend them to future vehicle buyers.

The ultimate MINI VAN for a mom that doesn't want a mini van. Exceptionally comfortable for up to 7 passengers. We upgraded ours with a 17" DVD player. Super easy to maneuver around and we got 34+ miles per gallon on the interestate.

Excellent experience. Very professional and nice. Fair price for trade and good price on vehicle. All details were taken care of quickly and picked up the next day. My wife loves the new minivan.

Came in on a used Carnival and ended up buying a new one. Our sales person was Dave Sabitini and he was very knowledgeable. He treated us like family. Would highly recommend Vandevere Kia

Love the car. Comfortable, reliable and practical! Love the 4 cup holders up front. The electric folding seats in back are also great (limited edition) I’d highly recommend this van

It was a pleasure to work with Jennifer Flammia at Ide Honda in Penfield! Buying a new car is a stressful experience but she was honest, up front and patient through the entire process. With her support, I am in a beautiful new CRV hybrid!

This is my second Honda Odyssey Elite having traded in my 2019 for a 2023. Why did I make the trade? I hadn't had any problems with my 2019, but the trade in value of my 2019 made the purchase of a 2023 a "no brainer". I had considered purchasing a Toyota Sienna Platinum because of the fuel economy. But the price of the Toyota was so much higher than the Honda, especially when you consider that the Rear Seat Entertainment System costs extra on the Toyota and dealers are adding premiums above MSRP. I calculated I would have to drive the a Toyota around 80,000 miles before I would actually begin saving money on gasoline.

Meets my needs. Wish the back wings opened. Needs more USB ports. One thing I really don't like is the fact the engine shuts off when stopped for traffic lights.

Phil is the most charismatic salesman I’ve ever known, he had every detail in mind to make sure I got what I wanted and he was smiling all the time, great experience! Thanks.

The sliding doors stop locking and are very expensive to fix; otherwise, our Town and Country Touring van has provided a safecand very comfortable ride.

I bought a used 95 Firebird from them and had the standard used car warranty. The AC didn't work within a couple of weeks after I purchased it. The AC and components were not covered under their used car warranty but they fixed it with a new compressor and a few other parts and did not charge me!! Before I picked the car up they also put on 4 new tires and new brakes on all 4 wheels. Great customer service!

The Kia Carnival is very impressive. First is the exterior with its classy design. The lines are clean and the finish is beautiful and seems to be durable. The fit of the exterior is again clean and precise. Although this is in the MiniVan segment it does not have boring minivan looks. The interior is quite luxurious for a vehicle in this class. It is comfortable and seems like it will kast a long time. The 8 seater models are quite versatile as the rear row folds into the floor and the middle row is fairly easy to remove. This gives you massive cargo space that rivals a work van. Even with the seats in there is a ton of storage space. There is a 7 seat model that features captains chairs in the middle row. These cannot be easily removed. I think most people would prefer the 8 seat models for versatility. The dash is amazing with its modern design and features. The controls are well laid out and easy to operate. The SX level trim features 360 cameras with a top view. There are just so many incredible features this car has that really just need to be seen. I suggest looking at some FB groups for the Carnival as there is just too much to put in writing. The Carnival has a strong v6 that is smooth and also economical. I would say most folks will get slightly above EPA ratings. I was able to get 34.9 mpg of a recent trip but I did have to work at driving conservatively. Most folks should expect 26-29mpg. Slightly less in city or a lot of stop and go. Acceleration is strong and you can set the mode of driving from Sport, Normal, Smart and Eco. These adjust the handling and transmission. Obviously driving aggressively will cost you on gas consumption. I love my Carnival. I has a Ford F-150 Platinum and wanted something better on gas easier to transport goods. This gives me the comfort and space I wanted and was used to. It is easier to park as well. I looked at Toyota, Honda, and Chrysler. All of the competitors were significantly more expensive. The Toyota is a 4cyl Hybrid and I did not like its performance. The Honda seemed a bit dated and not as roomy. The Chrysler has reliability issues but it does have the folding middle row. I just could not see spending more for that feature and a car with poor reliability. The Carnival is actually fun to drive with strong performance comfort and features. It is also packed with safety features. If you want a family vehicle or a versatile comfortable vehicle for hauling the Carnival fits the bill. The other option is an SUV but these are typically bulky, have less room, and do not get great gas mileage. Honestly SUVs are overrated and not worth the extra money.

Our sales rep Andrew worked hard to locate an in-demand vehicle faster than any of the other dealerships. The team at West Herr made the whole process seamless.

Have owned the 2018 Toyota Sienna Zoe since 2019 (used) and have put 55k miles on it. Currently at 99k miles and looking to drive for another 50k miles atleast. Great in every aspect including space, safety, comfort, sound insulation, efficiency. Have gone on road trips with three generations of family with no complaints. Not fun to drive but gets the job done - probably the only thing my Honda odyssey was better at, just replaced front brakes for the first time at 99k miles. Eats tires because it’s heavy - expect about 35-40k in primarily hot weather driving. Look forward to many more years of driving

Honest and upfront with what was needed for my truck. Service Manager Gary Dianetti and his team are top notch. Thanks again for your help.

Love this van.. low miles drives smooth good tires, clean, tons of room, holds 8 and great mileage. Second car from this lot and definitely using them agaon

I am very happy with the service I got with Tyler at Friendly dodge in Geneva NY. with my 2022 Jeep Cherokee Trail Hawk, was wondering if you got the front license plate holder ordered for this vehicle? Thank you

Sales guy Jhon was very enthusiastic and helped us buy the car we wanted. He also helped us with all the procedures and secured a good price. Thank you. The accountant was also very good and patiently helped us organize our cash. As we decided to buy a car in full, we provided a lot of small denomination banknotes. She patiently answered my questions and helped us count the banknotes. Thank you.

Absolutely Unbelievable Experience – 1,000% Recommend! I recently had the best car-buying experience of my life at West Herr Chevrolet in Henrietta, NY. I was considering an electric vehicle and came in for a test drive on a Monday. The car I had my eye on ended up selling that day, and there were no others in stock. I was disappointed, but the team didn’t miss a beat. By Wednesday, I got a call saying they had tracked down a vehicle all the way in Syracuse, brought it back the very same day, and made it possible for me to take possession that night—just in time to take advantage of every available rebate, including one that was expiring that day. They literally stayed two hours past closing to make sure everything was perfect. The entire staff was incredible—friendly, honest, and not at all pushy. They truly had my best interest at heart and worked hard to get me an amazing deal and a fantastic warranty. I felt completely taken care of from start to finish. If you’re in the market for a vehicle, especially an EV, this is the dealership you want to go to. Ask for Bill—he went above and beyond, and I can’t thank him enough. I’m absolutely in love with my new EV! Thank you, West Herr Henrietta—you’ve earned a customer for life!

Not a big fan of the breaking system which wears out the brakes if you follow vehicles close. Interior storage spaces are much smaller or non existent. Interior much more cheaply made and does not last nearly as long.

The whole dealership made us feel welcome. We were looking to replace our Pacifica and Scott Thompson met us on the lot and convinced us the Pacifica Hybrid would work well for us. Stephen Riffle helped Scott through the process and then showed us all the features and WOW, what a vehicle. We love it! Thank you very much for helping us.

Thank you to Dan who made our buying experience so smooth. We appreciated his attention to detail and his responsiveness.

Had a Kia Sportage stolen around Thanksgiving of last year. The collision shop in Henrietta was very very helpful and accommodating. The car was totaled. However. Went to BJ MAZDA dealership interested in a used CX-30. Salesman didn't seem to interested in helping me out. Conversation lasted about 5 mins Ended up buying one from a another Mazda dealership that afternoon.

We have owned a 2022 Kia Carnival for 4 years and currently have 92,000+ miles on it. We purchased the vehicle new and we have been very happy with our choice. There is plenty of room for all passengers and cargo associated. The variable modes give a piece of mind when entering highway or when acceleration is needed. The ECO mode allows for great gas mileage on highway and in the city. The convenience of technology within reach of the driver without having to move hands away from the steering wheel makes for a safe ride. If I had to make any improvements it would be allowing for aftermarket top rails for cargo on the roof (which was currently only offered on the Prestige model), and decrease the highway road noise. This noise is far superior to other makes and models, however, does present a distraction when traveling long distances. Overall, a great choice in an alternative to a mini van. It allows for the convenience of a minivan with the power and accessibility of a crossover SUV.

I bought my 2016 Dodge Grand Caravan used in 2017. I’ve got 130,000 miles on it now and I’m still overall very pleased. This is my 4th Dodge/Chrysler minivan in the last 20+ years. I am kind of tired of driving a minivan but don’t know if I could give them up! This van has so many pros and very few cons. First, price is lower than other makes of minivans. Front and middle rows very comfortable on long trips. Good visibility from front and middle rows. I love that it has 2 separate glove boxes. Tons of cup holders! Adequate cargo area behind 3rd row seats. The stow and go feature is awesome. With second and third row seats folded down and hidden underneath the floor, you’ve got a huge open space to haul stuff. Almost like having a pickup truck except no one asks you to borrow it to move! Lol. It’s easy to get in and out of even if you have mobility problems. Drives and handles well. I don’t think we’ve ever had it in the shop. Never broken down on us. I’ve had this van since 2017 and no problems EVER until this summer. The radio quit working. We replaced it, and after a few weeks, the second one quit. Going to have it looked at soon. Also, the wipers have always worked poorly. Even after replacing them a few times with premium wipers, they still seem to “drag”, and are kind of “bumpy” is the only way I can describe it. My husband has to warn me before he turns them on, because they are so loud at first that they startle me very badly. Very irritating. When there’s a heavy rain they work fairly quietly and smoothly.