Used Porsche Cayenne AWD for sale near Carson, CA

After a terrible experience at Rusnak! I had the car there(Rusnak Service Dept." for 5 days with an appointment before they did a "Check Engine Light" Like.. come-on! Really!? I decided to take my Porsche out of there and called Porsche Downtown in L.A. and made an appointment for tomorrow morning with Andy Acevedo Service Advisor. Great guy! I dropped my car the next day and they gave me a beautiful loaner. Which Rusnak never offered me the last four times I had brought my 991. I received a call from Andy around 2 p.m. and told me they replaced a defective engine thermostat and the vehicle was ready for pickup! Like Wow! THANK ANDY AND L.A. PORSCHE FOR THE GREAT SERVICE!

In 2016, I bought my 2017 Porsche Macan fully-loaded at Downtown L.A. Porsche. The sales experience – from test driving four different Porsche SUV and sports-car models, to the calm negotiations – was the most professional in 31 years of car-purchases. Yet, my 2019 customer service and car repair EXCEEDED this positive sales experience. The one throughline in these experiences is DTLA GM Victor Ghassemi. In short, my tires were defective and there was a battery issue. After I talked with a closer dealer who tried to upsell me roughly $3000 in repairs, I reached back to Downtown L.A. Porsche. Within 48 hours, Victor’s professional driver picked-up (and later delivered) my Macan for free. Victor took care of every issue with astonishing generosity. DTLA Porsche service representative Irwin delivered Victor’s directives with organization and timeliness. The whole experience once again made other car brands and service pale in comparison. Thank you, Victor and DTLA Porsche. Like the car, you put the driver and customer first.

Making update to my review below. Porsche Downtown LA contacted me directly and agreed to pay for all repairs and make the situation right. They were very apologetic about the entire situation and are willing to go above and beyond to make things better than right. I appreciate their response.

I owed a 2010 Cayenne GTS and thought that SUV was awesome. Porsche has really stepped up their game. The 2021 Cayenne GTS is very stunning and drives like a 911. Extremely happy so far!!

Extremely repsonsive although I purchased from another dealership. If I were 2 buy again I’d definitely consider buying from them

My service representative was Jason. He was thorough, pleasant and a pleasure to deal with. I had a tricky problem and Jason took care of it very quickly and effectively. Needless to say, I was extremely impressed!!!

Wonderful service and staff. Angel was my point of contact. Explained everything clearly and was transparent. Helped out with all my questions and made the process smooth. Worked with Kevin in finance. Super cool dude who loves to keep it light and help his customers. Would definitely purchase another vehicle here again. Thank you!

This is the best driving SUV ever! Love it! I feel safe and it handles extremely well. The infotainment system is wonderful! I will buy it again!