I wanted to have a pre-purchase inspection before I purchased my used car. I chose Paul Miller as they were the original dealers for the car. Joe Stuetz was my service advisor and he was incredibly accommodating with getting my appointment scheduled and re-scheduled. He made me feel that I was an important customer to the dealership. The dealership representatives were all very friendly and helpful. I really enjoyed my visit to Paul Miller and look forward to returning for service once I purchase my car.
I made a deal on a CPO Cayenne S 100% via email exchange with Billy Watters mid of Jan. Due to work and snow, I wasn't able to take immediate delivery as I live in Virginia. Billy was very diligent in following through, held the vehicle for two extra weeks, and honored the price agreed upon. I went to the dealership this past Saturday morning, and was pleased to see my car was already pulled in front and cleaned up, with a new oil change, everything that was asked for. Paperwork took some time, but that was all customary. Anthony Rassouli was also very easy to work with on the finance front. After all was done, Billy was courteous enough to help return my rental vehicle, and I hit the road back home right afterwards.
This is my second Porsche purchase experience. My first one was not bad either, but after working with Paul Miller, I would say it offers a better customer experience overall, and Billy is an excellent sales person, through and through.
p.s. You will enjoy his Scottish accent, and chatting about soccer and golf!
I recently brought my 911 in for a loose indicator light and funny engine noises.
It turned out that I needed a whole new engine block. I was provided a Porsche loaner car with very little wait time. The waiting room, merchandise, and show room is an amazing experience. I was updated on the status on a regular basis. Everything was clearly explained to me. The new engine is purring and I'm one very happy customer. Thank You, Paul Miller
I had a great service experience.
Steve is incredibly knowledgable and walked me through a number of repair possibilities. I learned more from him in 15 minutes than I did online for 2 hours.
Salina was a treat to work with. She was both helpful and responsive.
I know there are many additional members of your team, but Steve and Salina are a great 'face' for your dealership and the brand.
Recall visit to fix fuel line in 2015 Macan. Excellent setup, response and repair. Not Paul Miller's fault, but Porsche USA dropped the ball on the time the recall letter was sent out and the visit was scheduled. Miller's group also pointed out other items for possible repairs and ordered a part for me. Great waiting room. Very convenient. Nice facility.
We leased a gorgeous, white Macan GTS approximately one month ago after the sales manager, John Panagia, undercut the competition and made the deal happen on a Saturday afternoon. We were ready to sign at another dealership when our salesman David Chais contacted me and was able to match the price after getting the approval by John Panagia. We immediately drove over to Jack Daniels dealership where our deal was honored. Thanks to John Panagia along with David Chais, Jack Daniels now has our loyalty. We strongly recommend dealing with John and his team.
Walking into this dealership is like going to a candy store. Given that JD is one of largest dealers in the country, they have an incredible selection of new cars (translation - vast inventory and hard to find) as well as used. If the showroom and cars in the lot aren't enough, dessert is the fact they have another 120 cars in a warehouse right across the street! Me - I bought a gently used ???17 Carrera 4 GTS from Marty Field. While I was a bit timid buying this beast, he jumped thru hoops to find what I wanted, make me comfortable and make it a really positive experience. This guy knows cars and bleeds Porsche! His supporting team was equally professional. Finally, Jack Daniels himself is a true gentleman and quintessential professional. He has built an amazing and well deserved legacy. If you are in the Tristate area (or nationally) looking for a car, go to these guys. Their inventory and price (think volume) is second to none.
Can???t say enough about Jonathan Wein and Jack Daniel???s Porsche???s staff. Made selling my car an enjoyable experience. Jonathan is well versed and laid out exactly how the process would go. He made me feel totally comfortable and handled everything professionally and timely. Beautiful dealership and excellent experience, highly recommend JD and Jonathan Wein. 👍👍
I recently purchased a Macon from Jack Daniels Porsche. Gursh Singh, my sales professional was excellent! He spent a lot of time with me and was very thorough explaining the vehicle. Everyone at the dealership was very accommodating and friendly. Thanks also to Frank Gebbia and Mr. Jack Daniels for their help! I couldn???t be happier with my new car!! 😀
My experience started out wonderful. Everyone dotted all the eyes and crossed the tees. Nothing was left undone. Everyone was courteous and professional. The whole place is a well oiled machine with no issues. Congrats to the crew for doing a great job from start to finish. 👍👍👍👍👍👍👍👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿👍🏿
I've brought my car to Manhattan Motorcars for simple inspections and some repairs. In service, Lenka Gray-Davitt is the queen of the office. She's super nice, very professional, and a dream to work with. Their HQ was solid but is now 10x better that they've moved into a new building. The waiting area has Wi-Fi, power outlets, couches, TVs, and latte machine.
I had my Range Rover Repaired for damages, and Frank Pica was so wonderful through the whole process I didn't need to do anything but wait for the car to be return to me!!! That's service an then some... Now I think I will have my car service by you if you will honor my warranty... I still have my Cayenne, an will continue to let you take care of her... TKS to Frank and Porsche... Best, Joni Gaines Jennings
I have only been in touch via email and the communication with Manhattan cars was very good: fast responses, friendly and good answers. I am impressed so far. I might even buy from them without having looked at the car.
Lenka gray Devitt services my Macan turbo as if it were her baby! Very competent.
I always feel secure with the Royal attention she gives to me for my vehicle.
Thursday morning I flew into LaGuardia airport to take delivery of a 2002 911 C4 Cabriolet. By 3:20 PM the transaction was complete, I had NY transit tags and had traveled west over the Tappan Zee Bridge to Town Porsche. My goal was to drive back to Tampa, FL arriving home late Friday. I wanted a competent Porsche mechanic to look at a few items on the Cab before I got into Hurricane Mathew. Upon arriving at Town Porsche, I was greeted by a receptionist who upon listening to my request introduced me to Salvatore Tsegai, Service Manager. Salvatore led me to a service writer and recommended the inspections his mechanic, Gabriel Pesoa, should perform adding, "and there is no charge for this." Everyone I came into contact with at Town Porsche made me feel like family. I even found a Porsche booster seat for my 7 year old grandson I not previously seen. After having made friend with a new group of people, left Town Porsche with confidence in my vehicle to make the trip and a new booster seat. I drove through the hurricane and arrived in Tampa Friday after midnight.
Buying a preowned 17 911S, sight unseen, from a dealer on the other side of the country takes a leap of faith and a high level of confidence in that dealer. George Bautista, Sales Associate, at Town Porsche provided that level of trust. He was very professional from the beginning phone contact throughout the negotiation process. George answered all questions and providing supporting documents and close-up videos. He simplified the purchase by coordinating excellent closed-side transportation and arranging for home-state registration. My experience with George Bautista and Town Porsche was first-class.
My experience with Town Motors Porsche involved purchasing a key from the parts department and having that key and my old key programmed to my car by the service department. The arrival of the key and the service for both keys was completed timely. The reception area is inviting to a visitor and the waiting room is quite comfortable including light refreshments. I do not remember the name of the staff that I encountered in the above mentioned areas but every one was pleasant and welcoming. Danielle is the person I dealt with in the service department. I do wish she could work in any organization that I have to do business with. I found her to be professional while also very pleasant and accommodating. I also met the Service Manager who stopped by to insure that I and
the other customers in the service department were being serviced. Very Pleasant Experience!
Carolyn Rabowski
They are the absolute best in customer service and quality of work. I actually changed Porsche Dealer locations because of the warm reception I received from Town Porsche!
The best Porsche service department in the Tri-State area. Marcy and Kevin are awesome (and so is the rest of the team). If you need any type of service (warranty, scheduled maintenance or upgrade), there is no better place to have it done.
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