Started off Rough with a Rogue Ambassador but MGT Remedied I
November 6, 2018
Purchased a 2014 4S found online. I initially worked with a salesman that clearly only cared about his commission. Mike Ciano had the nerve, the gall, and stupidity to say that he HAD to have & 5K from me to hold the car I wanted because my plane could crash. Was Mr. Cibano trained in the DPRK? Please note that I was told this after I spoke to him on several occasions, sent someone to scout the car for me, and made plans to travel 600 miles. Even though I had purchased an airline ticket to buy the car in the next 12 hours, Mike wanted to make sure he got his commission even if I died in a plane crash. After I arrived at Braman the next morning, I informed Mo about my dealings with Mr. Ciano. He apologized and allowed me to work with Brandon Barnes who was fantastic. Brandon was knowledgeable, very pleasant, and at no time did I feel as if I was being pressured. He was able to completely rectify a bad experience to one that was positive as it should be when you're buying a super premium car. Truly, without Brandon, I would not have purchased from you. Mr. Ciano is a disgrace to the fine brand that Porsche has developed. His callousness and obvious contempt for anything but self-enrichment is a blemish to Porsche. If anyone at Porsche NA would like additional details, please contact me.