December 3, 2018
After a terrible experience at Rusnak! I had the car there(Rusnak Service Dept." for 5 days with an appointment before they did a "Check Engine Light" Like.. come-on! Really!? I decided to take my Porsche out of there and called Porsche Downtown in L.A. and made an appointment for tomorrow morning with Andy Acevedo Service Advisor. Great guy! I dropped my car the next day and they gave me a beautiful loaner. Which Rusnak never offered me the last four times I had brought my 991. I received a call from Andy around 2 p.m. and told me they replaced a defective engine thermostat and the vehicle was ready for pickup! Like Wow!
THANK ANDY AND L.A. PORSCHE FOR THE GREAT SERVICE!