New and used 2025 RAM 2500 trucks for sale near Thorndale, TX

Mitchell CDJR sets the standard for customer service. 1100 miles from home, Check Engine light comes on in our 2020 Ram and noticeable engine issues. Contacted Mitchell CDJR, Wesley Roberson, Service Advisor, instructs us to bring it in and they will investigate. This was after another dealership, informed us that they could look at it in a month. After review Wes had to deliver the bad news that there was a catastrophic engine failure. Dave Marshall, Service Manager assured us that they would do everything possible to expedite delivery of parts, and required shop time to get us back on the road. Additionally, he committed to a timeline that would keep us from returning home to the northeast while waiting for repairs. We contacted a national car rental agency and learned they had no cars available. Dave assured us they would help, and connected us with Jessica Mcguffin, Customer Coordinator. She arranged a weekly rental, and drove us to Mitchell Nissan to pick up the car. The rental was a 2024, reasonably priced and very easy on gas. Upon return Dave provided a loaner, while Tech Mike Ray finalized the major repairs. Once complete we were assured that driving the 1100 miles home would be fine. Most of those miles were on interstate, there were, and have been, no issues. I realize that this is a lengthy review, but this team needed to be recognized for their natural customer service and actions.

10 out of 10 - Could not be more satisfied with my purchase at this dealership. To summarize, I just purchased a new vehicle I found online 12 days ago from a Grapevine dealership. A beautiful 2021 Jeep Grand Cherokee L Altitude. 6 days after driving it off the lot, I was t-boned and the car was deemed a total loss. With a small window of time to find a replacement, my family and I were on the hunt this past Saturday, 3/8/25. Starting in McKinney and surrounding DFW areas, we visited 6 dealerships, viewed 9 cars, and made a handful of offers/negotiations within approx 9 to 10 hours. While heading to Irving to basically settle for a car that was decent but ultimately not what I wanted, I made one last desperate attempt to find something better and reached out to Freedom Chrysler Dodge Jeep RAM by Ed Morse. The salesman, Brad answered the phone and I gave him the list of what I was looking for and asked if he had it. In short, he said, no. But, his actual words were "I don't have that, but I have a beautiful Jeep that just arrived and you're going to want to see this. As a matter of fact, if you see this car, I guarantee you're going to drive it off the lot today. You might as well turn around now and come here." I tell you what, he wasn't lying. I did want to see this and I drove off their lot in a gorgeous 2022 Jeep Grand Cherokee L Overland that blew my 2021 out of the water. Once we left the Irving dealership, we arrived the the Freedom dealership in Sherman 20 minutes after they closed simply due to the commute and last minute call. Brad and Bird were outside eager to greet us, and in no way shape or form seemed in a rush. These gents were kind, friendly, professional, personable, and genuinely wanted to take care of us as the customers, and they excelled at all of it. The entire buying process was seamless and when shopping for future vehicles, they will always be my first stop moving forward. After an exhausting day, just bummed, and having dealt with a lot of salesman who really could have cared less about me and my buying experience, Brad and Bird were true God sends. The entire experience with them felt like getting a little wink from God. Thank you for the outstanding experience. 0 complaints from me, except, why didn't I call sooner?!

great price and easy buying process, would recommend to friends and family, Adam did a great job!!

Salesman was very helpful and will probably be back again very happy with the pickup

Awesome visit. Got me in and fixed quickly, even though I didn’t purchase for you. You will be my dealership for service from now on. Thank you Britney for the great job.

Very quick response and got me all the info I needed to make my decision

Best dealership in town the customer service and getting information on repairs was outstanding will be recommending this place of business to friends and family

I purchased my Grand Cherokee from Matt Sarnocinski at Airpark Jeep and I couldn't have asked for a better experience. No games, no back and forth, just right to business. Had me in and out in about 2 hours. 10/10 would recommend!

The staff was so professional, the buying process was quick and they worked quickly to get you the vehicle you wanted. Amazing service and they explained everything. It took me and my wife 3 hours to drive out there but it only took us 25 minutes to get the vehicle and go home. It was a pleasure working with you guys!

Took my 2015 Wrangler in for a oil change and had also noticed there was a small ticking sound from the engine compartment, also some driveline noise. Emily Vogt my service writer got things going with her service techs and found out there was a camshaft problem and both the front and rear differentials needed to be rebuilt. I had purchased a extended warranty which luckily covered the repairs. Along the way Emily was there keeping me updated, Great Service! Just a note about myself and service. I am a multiple service award winner with IBM, Kodak and Oce NA so I know what it takes to keep a customer happy!

This team was fantastic! I had the pleasure of working with Lauren before driving from out of state to purchase a car from Charlie Johnston. He is the absolute best car salesman EVER! The experience was easy, thoughtful, and efficient. I also can't forget to mention the kindness of Denise Tores, who was terrific when help was needed. Thank you all so very much!!!

best truck buying experience I have ever had in my 64 years of life my sales consultant Ron Pandlt was the best person I have ever had working me when buying a new truck he actually listened and worked out all my needs and helped me get the best deal I could. I will recommend any of my friends to him in the future

Mia was very pleasant, got me in right away. Gave details along the way. Easy to check in, easy to check out! I appreciate the great customer service!

I have purchased several vehicles through LMD over the last several years. The process has always been quick and painless. We enjoy working with the sales manager, Isaac and Joel in Finance. Highly recommend!

Easy to negotiate with. Fast, easy buying process. Isaiah is a great sales person. Only an hour from Frisco, but worth the drive to buy from Bonham Chrysler.

Fantastic experience, great people to work with. Teddy is an awesome salesman to deal with. They even delivered my new Jeep 195mi. on a Sunday.

Ron, and the entire staff are first class! My wife and I flew down from Minneapolis. Ron picked us up at the airport. We took the vehicle for ride & within an hour and a half, we were on our way home. The smoothest transaction I've ever had buying a vehicle.

Elliot was amazing he made sure i was well taken care of, and the service was amazing as always

Manny was a wonderful salesman. He was professional, friendly and helpful in getting us a deal on a used Jeep Grand Cherokee. Thank you Manny! You do your company a great service!

The easiest experience from start to finish! Delivered my car to my job & they guys were so professional & helpful! I would recommend ! 5 stars