Used RAM 2500 Big Horn for sale near Tustin, CA

I had an issue with my blower motor for my air conditioner making a lot of noise. The vehicle was under warranty and they inspected it and found, at least they claimed, the head of a mouse stuck inside the unit it was causing the noise. I had to leave my vehicle on a Monday before New Year's, and I received it back on Thursday. According to the repair process for most, if not all, Dodge dealers this was done somewhat expeditiously. A positive note is that I was given a rental coordinated through their in-house contracted rental company. They are also able to give me a truck to replace my truck at no cost. The service advisor, Kirk, was very good. He's been around a while and gives you accurate information. All in all it was a decent experience. But something has to be done about the long way times for repairs. I would recommend the dealer to anyone trying to decide where to take their vehicle for repair.

Patrick was an extremely professional, no pressure salesman who works in an extremely comfortable environment who assisted was with the purchase of a RAM 2500. From arrival to completion he listened, acted and knew how to preform his duties in sales. Each employee were kind and willing to assist and professionally greeted.

Dan was great. Personable, efficient, punctual in coordinating with me throughout the process. I would recommend him to anyone needing their car serviced.

Prompt and professional as I’ve become accustomed with this dealership. We’re able to accommodate my tight schedule for oil change service.

I brought my 2023 Challenger Scat Pack , in for an oil change.I had an amazing experience with “Sean” ! He explained everything to me, and was Dead on with the completed expected time !

The staff is very helpful, very knowledge able, and very friendly even with a small purchase or no purchase at all.

As a first-time (young, female) car buyer, I was very nervous about the whole process. After a horrifying experience at the first dealership, I went to Cerritos Jeep even more nervous... Tony C. was incredibly helpful and knowledgeable and, most importantly to me, really listened and cared about what I was looking for - which features were important to me and which ones I could forego, and what price I needed to stay under. Unfortunately, Cerritos didn't have the color of Jeep that I wanted in inventory. I even mentioned that I guess I could settle for my second color choice and mentioned that they had it in stock at another dealership. Rather than pressuring me to buy the car that was my second choice, Tony actually said that I should buy the car that was my first color choice because that is what I really wanted. Indeed, I bought the car at the third dealership and I'm thrilled! My only disappointment is that I couldn't buy it from Tony. Absolutely without a doubt the best car salesman I've ever met and probably on the planet! I would encourage anyone to buy from Cerritos and from Tony specifically. If I choose a Jeep for my next purchase I'll definitely be going to him!