My truck had a valve bend/break causing internal damage. Thank goodness for Quality's million mile warranty because I'm proof that it works! I'm truly thankful that they upheld the warranty with no questions asked. Quality treated me with respect and professionalism that was 2nd to none! My business will stay with Quality!!
I contacted Dean Team to see about getting a 2018 VW Beetle Dune, with certain specifications that I wanted. Reese contacted me and we started the process. Here are some highlights: - Reese went over every part of the process with me so that I understood what was happening. - He made pricing very clear, including any fees and taxes I would need to pay over the price of the car - They had to do an extensive search to find the exact car I wanted. Reese was very diligent in this search, keeping us informed as the search was progressing, then as the car was found and was making its way to St. Louis (the nearest car they could find was in New Jersey!). - Doing the paperwork didn't take too long, maybe 90 minutes of discussion, waiting, and signing. They have free Wi-Fi so it eases the wait a little. - When I took delivery of the car, Reese walked me through every feature and function. He even came in on his day off - Overall, working with Reese was a very pleasant experience. Not to knock other car salesman, but he doesn't have that slimy vibe that makes you want to head for the hills (you know what I'm talking about). If we buy a VW again, we'll go to Reese for sure.
This is late, I apologize, but last summer I was looking to trade my 2013 Volt in on a 2017 Volt with ACC, Jack Schmitt had one optioned exactly as I would have. I walked into the showroom and was met by Tim Schuhardt and John Weilmusnster. Told them what I wanted, within 15 minutes they had inspected my trade and offered me a very fair and acceptable offer. 3 hours later my wife and I drove off in our new 2017 Volt. We couldn't have had a more pleasant buying experience. Now in all honesty I have purchased over 20 vehicles from Jack Schmitt since 1989 and love their service department. I can say it's like being family when I visit the dealership. Kathy, Chad, Tim, John W, John R and Mike are all friends and make buying a pleasant experience. But I must say with the new Chevy's I'm only visiting the service dept for oil changes. Highly recommended.
Had a wonderful experience, when i thought it was going to be very stressful.
Robin Ratajczyk was great! Everyone was helpful and friendly. Would definitely buy from them again!
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I hav e bought many cars over the years ( from different dealerships) napleton stlouis Nissan made me have the best car buying experience I have ever had . I will continue to buy from them , Rob my salesman was so knowledgeable about the cars, he wasn???t just looking for a sale he actually took his time and helped me chose the best car for my family , he answered all my questions and was very prompt at returning my calls, even when I bought my car he did a follow up call to assure I didn???t need any further help . So go see rob !! Chris -the general sales manager ( Apparently new to his position ,had me fooled lol ) he seems as if he has been doing this for years , he was there the whole way , he worked very well with his salesmen, him and rob worked together finding me the best car . I was blown away by how involved Chris was! Thank you guys !! I
Recently, I purchased a 2013 Nissan Rogue from Bob Olander at Weber Chevrolet in Creve Coeur. Bob was very professional and was instrumental in making the buying process as easy and painless as possible. I genuinely feel that I got a good deal and the customer service was exemplary! I will gladly purchase again from Weber Chevrolet. Highly recommended!
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