Highly recommend! I dealt with Michael completely over the phone and had my new car delivered by the end of the business day!! We are an active duty family with three young kids, spending a day in the dealership just was not going to work for us. I explained to Michael our situation and he went above and beyond for us!
I had the best experience with this dealer! We just bought a new 2017 Chrysler Pacifica (which is an amazing car btw) and everyone who helped us was fantastic and made this the best car buying experience I've ever had. Garrett Dieb the sales manager helped to set up a test drive and walk thru of the exact car that we wanted and at an amazing price. The car was pulled up and waiting. Marcus the salesperson who assisted us upon our arrival was knowledgeable, courteous, and attentive. Once we decided to buy, Marcus quickly walked us through the process and go us through to finance where Julie was amazing. Not only that but when I called the next day to get a minor detail looked at, Ahed another sales manager helped me out without hesitation and attended to my every need. I can't speak more highly of the team at Orange Coast Chrysler Jeep Dodge!
I bought my 2014 Jeep Cherokee from O.C. Chrysler Jeep brand new. I must say in today's world it seems like everybody in business wants to get one over on you. However, I can say without hesitation or reservation, that isn't the case with Orange Coast Chrysler Jeep. The buying experience was superb as well as the times I have taken the Jeep in for service. If you are looking to buy a new or used car and you want to be treated professionally and fairly, you need to go to Orange Coast Chrysler Jeep. Everybody at O.C. Jeep have always treated me kindly and with respect. Jeff Peters, the Service Director is fair and honest and that is something that is becoming obsolete it seems. Anyway, at the risk of being long winded let me just say you will get no better customer service at any dealership I have ever been associated with than you will receive at Orange Coast Chrysler Jeep. Go down to the dealership and experience it for yourself, I guarantee you, you won't regret it.
Thank You,
Robert Evans
Good experience. Went to another Dodge dealer earlier that day, but they didn't have a good selection of colors for the model I wanted. I headed over to Glenn E Thomas and they had the one I was looking for. Still took a while to get everything taken care of, but that's to be expected. The free popcorn made it worth waiting. Also, they had catered lunch and had left over KFC and offered it to us (since they knew we had started our day at 12pm and was not around 8pm). The only negative for me was that I would have liked a higher value for my trade in, but it was within a reasonable value.
Everyone who helped me purchase my vehicle was extremely friendly (but not phony) and very genuine. They were honest and spoke to me about my financing options. I WILL be referring everyone I know who's in the market for a new or used vehicle to this dealership! Special thanks to Luke, Hugo and Alice : )
My wife and I were in the market for either a GMC Acadia or Buick Enclave. We live in Modesto, CA and had been searching throughout Northern California. It seemed like every vehicle we found with our preferred mileage/year/equipment was just a few 1000 out of our price range. To top it off, it seemed like no dealer would budge on the price when we inquired. My wife and I took a trip to So-Cal for a quick trip to Disneyland as our annual passes will be expiring soon and we wouldn't be able to get away for the long holiday weekend due to work. While waiting in line for rides, we decided to browse the internet, thinking maybe prices would be better than up North. We found a much larger selection, but similar pricing to the dealers near home. Then we found Huntington Beach Chrysler Dodge Jeep Ram and they had two Acadia's that seemed to be what we wanted with much better prices than we expected to find. I e-mailed the dealer asking if the vehicle was still available and got a phone call back within the hour. We scheduled an appointment for noon the next day. We got up the next morning and decided to go to the dealer early. We were contacted by phone at about 10 AM to confirm we would be showing up. We told them we were ready and could come in early. The same salesman (Miguel) I spoke to on the phone was quick to greet us, despite not being scheduled. He took us over to see both cars, let us drive them both and then asked what he could do for us. We asked for a little off the price, which we didn't get, but I wasn't expecting as the price was already $3-4k off what we would have paid for a similar vehicle in Northern California. Once we agreed on a price, the manager Anthony came over to explain our different financing options and how we could save the most money in that process. Miguel then took the car over for a final detail and cleaning while we went and finalized the contract. They took us in to meet Executive Sales Manager Chris Amato, who was already finishing up our paperwork. Chris was very gregarious and outgoing, asking us plenty of questions about what got us to the dealership, why we chose the car, etc. He also gave us a better explanation of how they were able to give us such a great price. Basically, since the dealer is so high volume, they don't have to make such high markups on each vehicle. Chris finished up the paperwork and transferred it all to a really neat desktop monitor that displayed all the contracts and allowed us to sign electronically. Finally, we were finished with the paperwork, Chris walked us back out to the showroom where we waited a few minutes for the detailing to be finished. Miguel showed up with the vehicle, handed us the keys and we were on our way back home to Modesto. All told it was maybe 3 1/2 hours from the time we arrived, to driving off, which seems to be pretty quick from what I understand of the car buying experience. Throughout the day, various members of the staff made sure to check on us and see if we needed anything to drink or anything like that. I would HIGHLY reccomend this dealership to anyone buying a new or used vehicle. They really go the extra mile to make sure you are comfortable throughout the experience and don't pressure you into anything you don't feel comfortable with. This was a great experience and more than worth the trip. I will most likely look to make a trip down again for our next car purchase.
I inquired about a vehicle for sale on the Internet. The dealership internet sales office contacted me within 12hrs. and arranged a vehicle showing the same day. Although I did not purchase the vehicle, I found the service to be exceptional. Great customer service.
I worked with Product Specialist Javier Noriega in buying a 2018 Dodge Challenger RT, and he exceeded my customer service expectations. He was professional, knowledgeable, attentive and thorough - but was never pushy or dismissive. I told him what I wanted and he delivered. Javier was assisted by fellow Specialist (and ironically his brother) Gaspare Longo, who also succeeded in making this purchase easy and without the nightmares I've often heard the car-buying experience can be.
Finance Manager Michael Hanson also did an excellent job in arranging for financing for the vehicle, and I appreciated the speed and efficiency with which he conducted the transaction.
Overall my experience with Huntington Beach Dodge was excellent - easy, without pressure and one I would recommend to anyone. And, finally, this car ROCKS!
Very pleasant and friendly dealership with fantastic prices on new Chryslers, Dodges and Ram trucks. I saved a whopping $12, 500 below sticker (MSRP) on my 2017 Ram 1500 4x4. This dealer has the largest dealer discounts of any dealer I've ever seen. They do tremendous volume, in fact they are the # 1 CDJR dealer in the state of Ca. I recommend shop here and compare for yourself. The whole Staff (sales, finance, etc) is awsum. My salesman was Nathan whom is the owner's grandson. Tom
Arlene was excellent! She was extremely professional in all aspects. The dealership was impeccable and the customer service was top notch. Arlene went above and beyond in every aspect of the car buying process! I highly recommend HB Dodge!
We don't submit a lot of online reviews but thought I would share a good used auto purchase experience. Purchased a used SUV and the experience was very pleasant, extremely fair negotiation, quick finance decision and fast overall transaction. We were out of the dealership with the vehicle in a couple of hours. I would recommend them for future purchases.
An excellent experience all the way around. A highly professional staff at all levels, including its service department led by Jonathan. If I would have to do it again, I will go back to them.
Speedy and friendly process . I was pleased by the teamwork and non pressured approach by them as well as ensuring all was in absolutely wonderful conditions prior to leaving with the car. The follow up by the seller was impressive . I would recommend this dealer anytime!
I purchased a used 2016 VW Jetta after viewing a number of them on Cars.com in the SoCal area. Huntington Beach seemed to price consistently and significantly priced lower vs competition...and had multiple cars to choose from - they source many of them ex-rental and hence you have to be careful so as to avoid any examples that are cosmetically flawed.
To cut a long story short, the salesman ("Jan") was exceptionally helpful, polite and very knowledgeable...he followed-up on multiple occasions via text to ensure the buying/financing process went smoothly, and was unusually thorough beyond the point when I signed for the vehicle, when clearly his role was complete yet he continued to follow-up and ensure everything was fine.
I highly recommend looking past the "production line" atmosphere and take advantage of the fact they make their numbers by shifting high volume at low prices. Excellent.
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