Used 2023 RAM ProMaster 2500 High Roof for sale near Chevy Chase View, MD

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Deon did everything in his power to get me approved,I'll forever comeback to easterns. They are dedicated to get you in a vehicle

I think that Jesus Rosa did a great job in providing information and making sure that we had all of our questions answered. If i was going to make another purchase i would definetly give Jesus Rosa

The manager Jamal Khan the sale person Adil Zaman, amazing people, best customer service.i really appreciate it

Josh and Bob made it smooth getting me in my 2021 Versa SV sedan. Got the car and the deal we wanted after walking away from Passport around the corner. Thumbs up all the way!

I appreciate the honesty and professionalism with these guys. They always do a great job with my car, and it never takes more than a couple of days. Highly recommend Safford Jeep.

I was running a little behind and wanted to get my oil changed prior to a Dr appointment. The service writer was a Rock Star. Got my truck serviced zippidy do da and off I went. Made my appointment with a few minutes to spare. I can’t thank him enough. I’ll do better about getting there earlier. Thank you again for making it a great experience.

This was a Ggreat buying experience. They had the truck I wanted at an honest price and quick delivery with no back and fort over price

As always the service was great! Ruben has been taking care of my car for years at this point. The techs do a great job. Everyone is so nice.

Recently purchased a vehicle through Nabil in sales. He was great to deal with. No pressure and explained the different options for purchasing the vehicle. He also took his time showing me the vehicle without making the process seem hurried. I came back a couple of times before deciding and each time he was courteous and patient. In finance, I dealt with Noah who was equally outstanding and professional. He went over various financing options with me and explained to me the pros and cons of each, leaving the ultimate decision to me. I’m happy with my purchase from Koons and their courteous and professional staff.

Ronnie Hughes had great customer service with me. She was taking that extra mile to try her best to get me in something comfortable. She pick me up from and drop me back home. And with her customer service she gave me a extremes visit. And I would inform more people to come to her because of the great work she did.

Kenny was truly an on time service guy! He was absolutely wonderful 👍👍👍👍. He is really a people person. I told him what was wrong and he got right on it! I'm really happy about the way things went! Thank you so much, Kenny! Ivory was my customer service person! Loved her, loved her, loved her! She was so caring, making sure I was ok with what was going on. So understanding! Wonderful personality! Thanks for everything, Ivory!!!!

Our salesperson Debra was patient and courteous. Ron and Marvin the managers were very helpful in getting a deal done! Debra, thank you helping us with the purchase of our new car!

Niani was great with me getting my new vehicle and Sebastian has great service for getting my car serviced! Good place for all the cars!

Didn’t buy from them but the sales rep was responsive and knowledgeable. The price on the car seemed fair.

Bought my daughter’s first car from here! They were so professional and quick. Helped her find her dream car and were very patient. The service was exceptional and I am definitely coming back to upgrade my car with them in the future. Couldn’t be happier with my car purchase and a I highly recommend this dealership. They will help you find exactly what you’re looking for.

Refreshing ! I brought a SL550 Benz , worked with Mason best experience from a car dealership I had to date, from the first day I called to last day out the door with the car . They waited on me and for me & I appreciate that highly recommended. Shot out to Haas & Chris! Sending all friend & fam. Mr & Mrs Mark F.

Dayana help with getting my car . Great place to buy a car. Thank you for the help

Working with Edward was a true pleasure, Made my experience quick and clean. Thank you again Edward!!