Used 2023 RAM ProMaster 2500 cargo vans for sale near South Laurel, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Refreshing ! I brought a SL550 Benz , worked with Mason best experience from a car dealership I had to date, from the first day I called to last day out the door with the car . They waited on me and for me & I appreciate that highly recommended. Shot out to Haas & Chris! Sending all friend & fam. Mr & Mrs Mark F.

absolutely great. I was really satisfied with the service. the waiting time, from start to finish, was very timely. the technicians, were kind and professional.

Purchased my first vehicle and the service was amazing. Sure it took a while, but that comes with buying a car. I had the pleasure to work with Reggie Wilkinson who has been working with Ourisman for 15+ years. Reggie knows everything, and the best way to expedite and complete a transaction. He is also very funny and lovely to chat with. Thank you, Ourisman team.

Brian Perry and Jeff Bejna provided excellent service. They were very honest, accommodating, and I felt at ease during the whole buying process. I highly recommend Heritage MileOne!

We bought a 2022 Toyota Highlander and we’re very pleased by the overall experience. We felt we got a good trade-in for our car and a good price on the new-to-us car. Our salesman was Sultan Mansoor and he was helpful and knowledgeable. I would certainly recommend this dealership based on our experience!