Used 2023 RAM ProMaster 2500 for sale near Linthicum, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Great service! Matt was so nice and offered fantastic customer service. He called as soon as my car was ready, which was super helpful. Thanks!!

Mo is always the best at all time my girl will get you straight with no problems at all reach out to Mo 😁

Justin Wells provided a smooth process and was very knowledgeable. He made purchasing one of my favorite cars smooth and seamless. If you’re seriously looking for a car, go see Justin. He’ll take care of you!

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

Bought a truck from Superior Motors last night , got there at closing. Tony Roy was my salesmen and did not care it was time for him to go home . Was very professional and took very good care of me . I would recommend this place to buy a vehicle and ask for Tony Roy and you will get the best service !!

Great customer service from the door. Special thanks to Justin Wells I truly appreciate everyone who helped

Overall a great experience, not a lot of the usual dealership back and forth hassle, I was in and out in under 3 hours as they were pretty straightforward on pricing. The salesperson was new but very pleasant. Overall a great job by the team at Ourisman!

MY experience with Trust Auto was seamless from start to finish. Our sales agent, Kate was professional and delightfully pleasant. There was never a hint of pressure or surprises with hidden fees. Therefore, I highly recommend this dealership.

Go see Johnson. he helped us get a great car quickly and was professional in doing so

Was the easiest car buying experience ever! Robert and his team were amazing! Can’t say one bad thing about the process

Service was great and Steven Williams was very professional and courteous and friendly.👍👏 Keep it up