Used 2023 RAM ProMaster 2500 for sale near Odenton, MD

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

My vehicle had to be towed to Waldorf Chrysler Dodge. My vehicle was diagnosed and repaired within 2 days. It’s running great, and I’m very satisfied with the service I received.

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

My experience every time I come to the Chevrolet service department is alway's top notch. You are greeted with a smile and how can I help you.

Great service. Keep me informed of progress on my jeep. Good service on my jeep

Justin Wells provided a smooth process and was very knowledgeable. He made purchasing one of my favorite cars smooth and seamless. If you’re seriously looking for a car, go see Justin. He’ll take care of you!

Overall a great experience, not a lot of the usual dealership back and forth hassle, I was in and out in under 3 hours as they were pretty straightforward on pricing. The salesperson was new but very pleasant. Overall a great job by the team at Ourisman!

Went to National Motors today to buy a car and it went great. Jeremy was the person I worked with and he was great. 10/10 recommend

Rob Rosser was informative and helpful, even delivered my car to me. The cashier also was very good even gave me a penny out of pocket to make the change needed.

I live in Northern Maryland. I bought this vehicle at Bob Bell Ford/Hyundai which is quite some distance away. The Used Car Sales Manager, Ron, went above and above to help me with this purchase. All people involved went above and beyond to make this happen. Excellent service and excellent care. Our salesman Mikey, and our finance guy Rob. All awesome repot Bob Bell. Bird Bell should recognize these employees. Thank You Everyone involved.

Service was great and Steven Williams was very professional and courteous and friendly.👍👏 Keep it up

Process was straightforward, quick and with great courtesy. I'm definitely taking my grand Cherokee for service in the future, there.

Jason was super professional and an excellent salesman. I enjoyed my experience with him. Would definitely recommend going to this Dealership. And asking for Jason Schaffer.

Taylor was a great saleswoman! She communicated clearly and frequently with us, and we found a perfect starter car for our son!