Used 2023 RAM ProMaster 2500 vehicles for sale near Forest Glen, MD

My experience with Pierre, our sales agent was nothing but excellent. He showed us the car we wanted and also showed us the other cars in their lot. He gave us the car fax on the car we test drove as well as the purchase order. He was very professional. I recommend people who are looking for a car to call Pierre at Eastern Automotive in Laurel Md for assistance as would go out of his way to make your buying experience a good one.

This was a Ggreat buying experience. They had the truck I wanted at an honest price and quick delivery with no back and fort over price

I think that Jesus Rosa did a great job in providing information and making sure that we had all of our questions answered. If i was going to make another purchase i would definetly give Jesus Rosa

Ahmad really worked with me and explained all scenarios. I was comfortable and happy with my purchase of my new 2025 tundra

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

The visit for service was uneventful. I waited, informed of what was needed & when it would be ready. Had a cup of tea, finished emails and then my car was ready.

Very clean and reliable vehicles. Very professional sales representative..Patricio as well as Finance person Felix

Josh and Bob made it smooth getting me in my 2021 Versa SV sedan. Got the car and the deal we wanted after walking away from Passport around the corner. Thumbs up all the way!

Recently purchased a vehicle through Nabil in sales. He was great to deal with. No pressure and explained the different options for purchasing the vehicle. He also took his time showing me the vehicle without making the process seem hurried. I came back a couple of times before deciding and each time he was courteous and patient. In finance, I dealt with Noah who was equally outstanding and professional. He went over various financing options with me and explained to me the pros and cons of each, leaving the ultimate decision to me. I’m happy with my purchase from Koons and their courteous and professional staff.

We bought a 2022 Toyota Highlander and we’re very pleased by the overall experience. We felt we got a good trade-in for our car and a good price on the new-to-us car. Our salesman was Sultan Mansoor and he was helpful and knowledgeable. I would certainly recommend this dealership based on our experience!

Awesome service from apple ford very helpful with all concerns with my car and very responsive.

Went here randomly one morning and had the pleasure of working with Lorenzo as my sales rep. Wonderful customer service, personable and not pushy! Walked my wife and I through the process & we even played cards while we waited for everything. 10/10 would recommend. Made the stressful car buying experience an absolute breeze.

I received exceptional service. The service time was adequate for the type of service for which I brought my truck in for. My Service Technician (CP) is always welcoming and provides exceptional customer service.

Bought my daughter’s first car from here! They were so professional and quick. Helped her find her dream car and were very patient. The service was exceptional and I am definitely coming back to upgrade my car with them in the future. Couldn’t be happier with my car purchase and a I highly recommend this dealership. They will help you find exactly what you’re looking for.

I had a great experience at this dealership from start to finish. The staff was welcoming and made me feel comfortable as soon as I walked in. Johnson was very helpful. I was in the market for a new car, and Johnson made the entire process smooth and stress-free. He was extremely knowledgeable and took the time to answer all of my questions. He listened to what I needed and helped me find the perfect car that fit my budget and lifestyle. I never felt rushed or pressured, which made the experience even better. The paperwork was handled quickly, and everything was explained clearly. I truly appreciated how professional and helpful Johnson was throughout the process. I drove off the lot in a brand new car and couldn’t be happier with my purchase. I highly recommend this dealership to anyone looking for excellent service and a great car-buying experience.

Got my wrangler from Amir and David. Excellent customer service, they were willing to deliver the car for free. Got a great deal. 2nd car from them and will recommend them to family and friends.

Had a great experience working with salesman Jonathan Molina and the finance team. Koons offered the best price and made sure I received a competitive rate. They also didn’t add in any ridiculous fees (I explicitly said no maintenance package at the beginning and they respected that).

We purchased our new Dodge Durango from Koons Tysons CDJR in April. The Sales Manager, Tony Screnci, was instrumental in coordinating the sale of this vehicle. He was very responsive and transparent when answering all of our questions via email and made the sales process go smoothly. He even ensured all paperwork was in order prior to our visiting the dealership. Marc Tranen was our Product Specialist. He, too, was excellent in responding to our emails and furnished information in a timely manner. Unlike sales staff at other dealerships, he never pressured us into making a decision. On the day we signed the contract, he checked with staff throughout the process to see how things were progressing and kept us informed. He spent time demonstrating all the electronic features of the vehicle and even synced our phones in the car's system. He was very easy to communicate with and made us feel comfortable. He gave us his business card and encouraged us to contact him if we had further questions. This is a great dealership and we would defintely consider buying another vehicle from them!!

Kenny was truly an on time service guy! He was absolutely wonderful 👍👍👍👍. He is really a people person. I told him what was wrong and he got right on it! I'm really happy about the way things went! Thank you so much, Kenny! Ivory was my customer service person! Loved her, loved her, loved her! She was so caring, making sure I was ok with what was going on. So understanding! Wonderful personality! Thanks for everything, Ivory!!!!