New and used 2025 RAM ProMaster 2500 cargo vans for sale near Hurst, TX

I liked Omar. He communicated well with me and listened to my questions providing adequate answers & options. I liked the shuttle driver. He was both courteous and polite.

I have taken my truck their in the past and have always received great service. I was having an issue with my truck when I bought it new and I went to AutoNation in North Richland Hills I didn?t buy from them but they took care of it anyway. I had previously taken it to grapevine dodge and they didn?t fix the issue I was having basically told me they could do nothing and gave my truck back I will never take any vehicle I own their again. When I first took my truck to autonation Matthew helped me and he has gone above and beyond any customer service representative I have ever dealt with. So when I started having issues with my radio I went back and once again dealt with Matthew and once again he provided excellent customer service.

AutoNation CDJR North Richland Hills performed an oil change and tire rotation and state inspection on my 2023 Ram 1500, July 25, 2025. The service reps all seem very professional. They offered me their shuttle service and had my truck done in about 2 1/2 hours. They did a great job! However, I noted that the tire rotation was not performed as per the manufacturer. All they did was move the fronts to the rear and the rears to the front. In accordance with the 2023 Ram 1500 owners manual the rear tires should have been crossed when bringing them to the front. The other noted issue I thought was huge safety issue, especially driving at night, was that for some reason the mechanic had turned my headlight switch to the off position. Turning that switch to the off position cancels every automatic function for your dash lights and center cluster (infotainment). By selecting the off position, ALL the dash and center infotainment lights go to FULL bright making it almost impossible to see anything outside the truck, especially with the 12 inch screen. It also prevents your steering wheel lights from coming on and prevents the high beams from functioning. I didn't know they had done this as I headed to work at 5 in the morning last Monday. I had pulled off the road twice on the way to work to try to troubleshoot the issue. It was useless because I couldn't see with the lights glaring in my eyes. I'm not sure why they had to mess with the headlight switch, but the least they could do is put the switch back where they found it. Would I recommend them to a friend, yes, BUT I'd warn them to verify their settings before needing them. And probably take it someplace else who knows how to rotate tires.

The overall buying process was quick and straightforward, Marian and Ed Lewis really helped me a lot. Thanks for your help.

Excellent service professional costumer service took them last then 20 minutes to change mi oil on my scat pack Tks freedom dodge

Very pleased with the ease with which I was able to schedule the appointment as well as the service. The agent -Matthew was friendly, professional and knowledgeable.

Great service department and friendly customer service. Great sales and quality is the best way

I had a synthetic oil change performed, I was offered a complimentary tire rotation and balance but declined because that service was recently performed elsewhere.

Above and beyond excellent customer service!!! Customer service rep was very knowledgeable, easy to talk to and very professional. Turn around time was excellent!!! It was an amazing experience!!!