Used RAM ProMaster 2500 cargo vans for sale near Gambrills, MD

We decided to purchase a couple of Jeeps. Ourisman was the only place that had the model we wanted so I decided to make the trip from NM. I thought is was a crazy idea but with the pandemic going on it seemed fitting to do something crazy. I had pleasant experience. So ended up buying 2 Jeeps and because the transport was 2 months out I flew there twice. The guys are fantastic. The price we agreed on is the price I paid. People should be able to understand the advertised price includes incentives they might not qualify for. It is the name of the game. But look at the bottom line and likely the price from Ourisman will be better than the rest. The sales person was great and Younes, the general manager, as well as Simo, the sales manager, make the buying experience pleasant.

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

Excellent service received. All points top natch. Jamie and her co-workers are great examples of good service

Thank you I much for my birthday present! Will was fast and reliable and well informed. The transaction was efficient and easy and the customer service was amazing. My situation was less than desirable and I was blessed with a brand new car with not much to offer! They will make it happen.

I had a great experience at this dealership from start to finish. The staff was welcoming and made me feel comfortable as soon as I walked in. Johnson was very helpful. I was in the market for a new car, and Johnson made the entire process smooth and stress-free. He was extremely knowledgeable and took the time to answer all of my questions. He listened to what I needed and helped me find the perfect car that fit my budget and lifestyle. I never felt rushed or pressured, which made the experience even better. The paperwork was handled quickly, and everything was explained clearly. I truly appreciated how professional and helpful Johnson was throughout the process. I drove off the lot in a brand new car and couldn’t be happier with my purchase. I highly recommend this dealership to anyone looking for excellent service and a great car-buying experience.

Awesome Dealer. Stan my sales rep is great at his job. Great experience. They found the exact truck I was looking.

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

Very clean and reliable vehicles. Very professional sales representative..Patricio as well as Finance person Felix

Excellent buying experience. Demi flawlessly led me through the process. She was very professional and provided a detailed description of the vehicle and shared a video highlighting all aspects of the vehicle. Stacey supported the sell by handling the business paperwork requirements. She was very organized and thoroughly explained each document. This was an outstanding experience. I highly recommend the VINS dealership

Well, just purchased van and like the handling and cargo space . I use it mainly a a company work van. It is used both for work and recreational.

This dealer is fantastic!!! Best prices and lowest fees in all of Virginia, DC and Maryland !!! Ask for Yasser he will go above and beyond to help you! He's been the best with me and will definitely help you find a car!

Was a very efficient process, everyone seemed nice and I felt I didn't have much to worry about. Had a concern with vehicle's battery - they replaced it and allowed me to get it inspected at their Honda dealership, just to make sure everything was in place. 2 months in so far and no car troubles - I'd recommend this dealership to anyone in the area.

I had the pleasure of working with Karla Araujo at Ourisman in Dundalk, and I couldn’t be more impressed with her exceptional service. From the moment I walked in, Karla was incredibly professional, knowledgeable, and attentive to my needs. She made the entire process of purchasing my 2018 Jeep Renegade smooth and enjoyable. Karla went above and beyond to ensure I was fully informed, answered all my questions, and made sure I was comfortable with every step. Her flexibility and willingness to accommodate my schedule and preferences truly set her apart. It’s clear that she genuinely cares about her customers and strives to make the experience as seamless as possible. I highly recommend Karla Araujo to anyone looking for a stress-free car-buying experience. Her dedication and outstanding service make her a true asset to Ourisman at Dundalk!

Overall a great experience, not a lot of the usual dealership back and forth hassle, I was in and out in under 3 hours as they were pretty straightforward on pricing. The salesperson was new but very pleasant. Overall a great job by the team at Ourisman!

Ronnie Hughes had great customer service with me. She was taking that extra mile to try her best to get me in something comfortable. She pick me up from and drop me back home. And with her customer service she gave me a extremes visit. And I would inform more people to come to her because of the great work she did.

Kenny was truly an on time service guy! He was absolutely wonderful 👍👍👍👍. He is really a people person. I told him what was wrong and he got right on it! I'm really happy about the way things went! Thank you so much, Kenny! Ivory was my customer service person! Loved her, loved her, loved her! She was so caring, making sure I was ok with what was going on. So understanding! Wonderful personality! Thanks for everything, Ivory!!!!

When we got there for our appointment, the Jeep was ready in front of the showroom. Keith was very nice, and his manager Kambiz was also great. We decided to go with a certified Jeep . Saved money and got a longer warranty than a new car. Will buy again from them in 2 years. We hope

I had an excellent experience ! I had my 6 month oil change and other service done .