New and used 2025 Subaru Ascent for sale near Carpentersville, IL

Afiza was a true pleasure to work with exhibiting knowledge, patience, and warmth. We never felt pushed or overly steered to anything other than what we came to see. She was candid and made the experience one that helped us decide to work with her and Grand Subaru.

I have 2 Outbacks which I purchased from Brilliance , very happy with the service of both vehicles. The service department is very competent and professional. This visit was no exception! Work was done on time and no issues after.

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

it was good I bought a Forester, blue. the dealer is close to where I live so that is a plus.

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to purchase my vehicles from Ed and recommend this dealership to everyone I can.

This was the best experience we have ever had purchasing a car! Every single salesperson and supporting staff were amazing. We especially appreciated salespeople who were not pushy! They are attentive and detailed in everything that they did. Ed spent an hour going over every single feature in my new car with us. We also received videos to review that help explain each feature. Highly recommend Brilliance for your next car! If we could give more than 5 stars we would! 10 STARS!

Service advisor provided extremely knowledgeable advice and attention to detail. Repairs and tires were performed in a timely fashion. Have had both my Subaru cars serviced here since 2016. Always very satisfied .

My car was stolen 3 weeks ago and totaled in less than 24 hours. I was devastated and so upset that I would have to begin the car buying process, especially knowing how difficult it can be. Kareem helped us look at some used cars, but suggested leasing as a potential option due to my needs. I am so grateful he offered this option and explained it in great depth what that would entail, which was highly appreciated. He never tried to oversell or push any car on us while we were here. Buying a car, especially as a woman, can be especially difficult, but not with Kareem! He will look out for your best interest and make sure you’re happy with your purchase. I know I am.

Brought my car into Napleton Subaru Service for a follow-up check of my transmission, plus a check of excess noise upon warm up. The service center did a thorough job of assessing the problems and adjusting my transmission and engine, resolving both issues efficiently. Just yesterday I definitely noticed the engine improvement, so I’m very satisfied with the result. I’m also impressed that the dealership is focused on preventive maintenance, this has worked well for me. The service technicians are good explainers, so I’m a more knowledgeable car owner and attuned to my long term relationship with Napleton, which is working quite well. Thank you.

Great service - on time and per budget - provided needed insight - close by - friendly- helpful - nice people

Fast oil change on short notice! In and out in an hour great job! Thanks.

Great service as every time the last 6 years. On time and clean. My dealership of choice.

I was very pleased how the sales manager was willing to negotiate based on another quote I'd brought in from another dealership. Joe, the sales rep, was friendly and very knowledgeable! The Finance manager, Jordan, was pleasant to work with as well. Overall great experience!

Nice and wonderful experience. Everyone is very friendly and helpful. I will definitely buy my next car from them.

We are loyal customers of Napleton Subaru in Palatine for the last 20 years. We just bought our fourth Subaru from there. Our cars have been reliable and their service is phenomenal. Everyone is courteous & attentive. Unlike other car dealerships we have worked with, the paperwork process is super fast. Thanks Joe and Chris for giving us a great deal!