New and used 2025 Subaru Ascent for sale near Groveton, VA

This was the best experience I have had at a dealership. The dealership was straightforward and honest. I requested an out-the-door price and they provided a clear written price. I traveled to the area and they sent a driver to pick me up at the airport. On inspection of the vehicle I found an unexpected issue and they adjusted the price to allow me to get the issue addressed. The sales people were not pushy or high pressure. The guy whose job it was to present me the warranty did not pressure me when I said no. I expected to be there for hours, but the whole experience had minimal wait time and I was on the road earlier than I expected to be.

We bought this because of the great experience that we have had with a 2020 Forester Touring and expect this car to be solid reliable as well. BUT - I am on my second example of this vehicle, in Onyx Touring trim, because the first one delivered to me had a serious internal engine defect that was causing a plume of oil smoke occasionally at startup. Subaru finally decided after a month that they would replace the original vehicle. This defect is not typical, as far as I can tell. Aside from that, the acceleration is quite good, even though the throttle is very touchy at take off. By the way, you CAN get 20 mpg or so out of it if you are careful, but expect only about 18.5 miles to the gallon on average if you have a heavy foot, because spooling up the turbo makes it suck fuel like a dragster. The car has a quality feel to it and is comfortable and quiet. The digital rearview mirror is a plus if you carry a lot of cargo because it displays the rear camera image instead of a convention mirror. The front seats are very supportive and have a lumbar support with both vertical and depth adjustment. The rear captain seats are excellent. The Ascent couples the Driver Monitoring System with the Lane Centering System, which will cause disabling of lane centering if the Driver Monitor System fails to recognize a driver. This is the only real irritation that I have with the driver assist functions. To be frank, I have seen more features on other vehicles in this price class, like, specifically, power folding third row seats and power steering column adjustments, which aren't even available on an Ascent, but overlooked that in favor of the expected durability. Since we already own the 2020 Forester, we have become accustomed to the Subaru quirks, like a poor user interface for the infotainment system, which we bypass by using Apple Car Play, and the persistent seatbelt alarms that are somewhat akin to riding around with an overprotective mother, but there are ways around that. Be aware that the oil change interval for the 2.5 litre turbo engine is only 6000 miles and Subaru recommends synthetic motor oil as well, so maintenance costs will probably be higher than other vehicles.

This is my first experience with Fitzgerald Subaru of Gaithersburg. They have customers for life with me and my family!! Their customer service is beyond excellent. John Dutton was my sales agent and he made us feel welcome, very friendly, helpful and polite. I spoke with a couple of people on my visit there, everyone is amazing. The car I just bought was beyond my expectations, excellent condition, great financial program, honestly my experience with them is indescribable. Thank you everyone, you helped me and my family to get a new car!!! We love you guys!!!

It was a simple, easy process with no pressure at any step. This is our second Subaru we have purchased through Sheehy. With our first car (owned 10 years), whenever maintenance was required the Service department was phenomenal.

I was very imressed with the attention and service at Sheehy Subaru. My sales man, Shabir Baba, was phenomenal! I purchased my car March 31 2024, and it has been the best car buying experience of my life!! I had visited another car dealership (Toyota) prior to coming to Sheehey Springfield. I am so glad I stopped that day!! Shabir Baba was so helpful, gave me lots of info, no hard sale, and showed me the bells and whistles on my new car. Shabir made it happen for me-the sale-no hard sale, very helpful, thoughtful and friendly. He asked questions to see what type of vehicle would suit me, (I chose the mid level imprezza sport). He Pointed out options to add (for service, extended contracts etc) if I wanted. Pointed out all the safety features. Boy have cars changed over the last 15 years! Everyone at Sheehey was great, from the manager to finance. I highly recommend this dealership, and especially Shabir!

Very good service, friendly and competitive. Eric has been very helpful and that is the third car i am purchasing from him and also had recommended him to my cousin who also bought a car from him.

Have used both service and sales (two new cars). Top tier all around. Honest, fast work at very good prices. No extra work added. Insights shared to prevent problems down the road. Willingness to go the extra mile. No haggle pricing but willing to match any real price. Great finance too. Simple process.

All staff was very nice, I think I was well taken-care of by Christian and the members that worked on my Forester's scheduled maintenance. I plan to return to Safford Brown Subaru for my next scheduled maintenance visit.

Big thank you to Johnny Figueroa for his help throughout my buying process. He was relatable, patient, and understanding, doing his best to help meet my needs from test drives up until the pricing conversation. While I didn't end up purchasing due to extenuating circumstances, I would go back to Fitzgerald again when I'm in the market for a car and gladly work with Johnny and the team.

Jack was the service rep that I dealt with for this appointment. His service was top notch and very helpful. He communicated with me every step of the way. Will be happy to use Jack as my service rep in the future.

I had a great experience buying my Subaru Crosstrek here. Johnny was fantastic. He helped me choose the best model and color. I am so happy with my new car!

Eric was great, as usual. This was my 3rd new vehicle through him and I also sent a co-worker in who purchased too. The issue is not with the sales team, it’s with the finance dept. I am still waiting on resolution for an extended warranty I purchased with my new car last month. Shockingly the $$$mistake is in the dealers favor. 2 emails ghosted and no credit back to either my loan principal or my credit card. My suggestion is to just purchase the vehicle there and decline EVERYTHING the finance department offers then run out the door. Sales gets a 5, Finance dept 1 1/2. I will give them the rest of this week to keep up there end of the contract before I envolve corporate.

Had my Legacy serviced at Herb Gordon Subaru, as usual great experience and service. I always have my car serviced at Herb Gordon ! Always very happy.

I came in as a walk-in, and service was great. The lounge was clean and I worked upstairs on my work. The representative provided updates

George, our sales associate, was very helpful in the purchasing of our car. We were able to get our car registration and permanent tags at the time we bought the car which was very convenient. Kimberly with the Love-Encore Delivery program was also very helpful in getting to know our new car. Thank you!

It took me over a year to buy a new car, largely because the experience at so many dealerships was so disappointing. That's what made Herb Gordon Subaru stand out from the crowd!! The buying experience was outstanding but the experiences with the Herb Gordon Service Department since my purchase have validated my decision to buy from this wonderful team! The state of the art facility is always sparkling clean and everyone is attentive and accommodating!! Do yourself a favor and buy your next car from Herb Gordon Subaru, or, if you're already the owner of a Subie, do yourself a favor and switch to Herb Gordon for all of your service needs!