'Put-at-ease' Purchase Experience
December 3, 2018
My wife and I purchased a 2019 Impreza Base Hatchback model in Crimson Red after her vehicle was totaled in an accident. We were very pleased with the purchase experience with Alex O'Cull and Moe Abbasi the finance manager. Buying from Falcone was the most efficient and easy process I have ever gone through. Alex was quick to respond to my emails and questions, and I liked how he did not once make us feel pressured into looking into more expensive options since we knew going in that we wanted a base model; it didn't feel like I was talking to a salesman but someone that was just trying to help us out. I have been put off in the past at other dealerships that try too hard to sell their product and try to talk you into expensive options and trim levels. I get the fact that salesmen/women are trying to make a living, but appreciate how Alex was being straight with us. I have already given his business card out to a work colleague who is in the market for a Subaru. Thanks Falcone, Alex, and Moe for helping us out!