Used Subaru Crosstrek 2.0i Premium for sale near Elkridge, MD

I told my sales rep, Gerard "Cowboy" King I was going to send an email to his manager saying what a good job he did and how professional and friendly he was. But I think it would be better to post a review so everyone could see. My wife and I bought a Chrysler Pacifica PHEV this week. During the sale, we had a bit of a wait because another customer was in the finance office. Cowboy just talked to us like we were old friends. It was nice to meet someone in sales that actually likes their job and seems to enjoy working with the public. Overall I would say this was a positive experience, even after we got a flat tire on our brand new never driven van and had to take a loaner home for a day! After the purchase, we were unsure about how to claim the federal tax credit. Cowboy was instantly messaging us back, connecting us to the right people, emailing us forms, it was great to get such outstanding customer service. He sure knows a lot about these hybrid vans! I am very happy with the van and with the tax credit I think I got a great deal.

Only gripe is no adjustable visors and side mirrors. I am short and the visors do not adjust in length. The side mirrors swing in and out but not up and down so there is interference for me. I have the seat adjusted to the max and use a cushion but still have a problem.

Hassle free, transparent and integrity describe my experience buying a new Hyundai. My sales rep Funke was awesome and took the anxiety out of the car purchase. I was able to get it within a couple of hours also.

Excellent drivability comfortable good value, quality and safety features Rides great . this is my 3rd Subaru 2 Foresters priori still own 1 2018 Subaru is a mainstay with me and my family. Great for winter

White Marsh CarMax treated me excellent. After being married for 34 years,I had never bought a car on my own. My husband had done all the dealings for all our cars. He passed away 11 months ago. It was certainly a big life issue for me. My salesman Zack was very professional and not pushy at all.My daughter has dealt with Carmax for her cars in the past. She convinced me to try them. I can say I was not let down in any way. I traded my car and bought a 2016 Toyota Rav4. Very low mileage and like new.Drives so smooth. If I ever need a car in the future, Carmax will be my place to shop. Thank you for making my First Car buying experience a pleasure.

I absolutely love this car, but I bought a camper van and don't need two cars. I will miss it. Good mileage, and fantastic AWD traction in snow. Great ski car.

Great job on finding my car and customer service was great going back for repairs .ive already referred a few people to buy as well

I inherited the 2019 Subaru Crosstrek Limited from my wife. She ended up getting another Forester. Needless to say, I never picked this car for myself. However, the Subaru Brand and this Crosstrek has won me over. The AWD system works perfectly in the snowy Northern New York climate. With dedicated winter tires, I have complete confidence in my ability to keep it through the worst Lake Effect snow. The ground clearance allows me to drive easily on unloved roads with ease. I don't use X-Mode often, but it does help for going uphill on snowy roads or times when the snow is pretty deep. I've never been stuck or stranded with this car. The power train is adequate enough for highway and secondary roads. There are times when merging or attempting to pass, where I wished it had more power. (Drove a loaner 2020 Limited with the 2.5L, that is the perfect power train for the Crosstrek) I have never had any issues with the CVT transmission, but it does take some getting used to. The interior is fine. The gauges, screens and buttons are laid out well. I can find everything with ease and non of the buttons are in odd places. The factory speakers are lacking, but this model doesn't not have the upgraded stero option. Andriod auto works well. Seats are comfortable but do not have much lumbar support. Bolstered well and the headrest has a big range of adjustments. At 70k, I noticed the first crack in the synthetic leather bolster. The Limited trim is equipped with LED headlamps and they are truly fantastic. I rarely find myself using the hi-beams. The turning headlamps are very helpful with visibility when turning. Excellent all around. Eyesight and adaptive cruise works well and I have never had any issues. Only minor hiccups when snow, rain, fog or very bright oncoming light will trip Eyesight off. After a minute, it turns itself on. Overall this car is everything I needed and I never knew it. Reliable, fuell efficient, capable in snow and light off-road situations. It had enough utility space for anything I have ever hauled. Truly impressed with this little car. I plan on keeping it for the long haul. You won't be disappointed.

We purchased a Mercedes GLA from Autodot this week. As always, Oz handled our purchase with openness, honesty, and great customer service. This is our third purchase in six years and we will be back for a fourth in the future.

I love my car. Absolutely love it. When it snowed 14 in. I didn't miss one day of work. I get great gas mileage too.

I had purchased a Subaru Forester previously..but, I like the Crosstrek more because it’s not as big. It meets my needs. Some in my family have changed from a Ford to a Subaru because they like my car!

Carmax is by far the best company that will go the extra mile to help you reach your Hope's and dreams and they did. Thank you.

Very highly performance and all in one. Smooth driving can see everything surrounding cheap gas . Save money and time good life of transmission and engine life and warranties

Purchased a pretty much trouble free Explorer from here and have only had it serviced there,car has been reliable.Took it for service and William Marshall was phenomenal from beginning to end,friendly,professional and kept me updated on everything,as I had a lot to do,he coordinated my ride home and pick up back to Koons Ford causing no interruptions to my day and what I needed to do. Dealership looked good from the road,clean,tidy, customer cars lined up and the longe for customers was fresh,comfortable and very clean.Service was flawless as was Customer Service.Well done and keep up the forward momentum!

I bought this car because it is a good commuter for me and will be perfect for my daughter in 4 years. So far, I find it fun and easy to drive without any issues. For such a small car it has lots of space in the back for baseball gear and luggage. My family of 5 fits fine in there, even though my youngest is only 5 and uses a booster seat. Love the orange color!

I bought a new RAV4 through Jerry Potts at Laurel, MD new Toyota lot. Great experience! Gave me straightforward honest info with zero pressure. Best buying experience I ever had, and a great price. I would do it again in a heart beat.

the car is very user friendly and all family members like driving it. it seems to be very fuel effincent. the tech is also easy to use

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

Just bought used for my mother-in-law after my mother was happy with her 2015. The height makes it easy to get in and out of, and visibility is excellent, plus optional EyeSight. If it weren't a cool little SUV, the above might seem terrible, but this model is nothing for a senior to be ashamed of. BTW, stick with this generation; as of 2018, it gets a bit bloated, lacks power and the steering becomes too vague.

They couldn’t have paired me with a better salesperson. They went out of their way to help me. Jennifer was great. She treated my daughter like she had known her for years. From the first phone call to dropping off my title everyone was great!

Bought it new and now 3+ years in has had no problems. Seems quite solid and reliable. A very comfortable, quiet, smooth ride compared to other cars I've owned. I bought it primarily for the utility and active safety features and mostly have not been disappointed. If you like very quick acceleration, however, this is not the car for you. It accelerates fine for my driving style. A few minor gripes about a car I still like: There's no interior light in the hatch area, which makes it difficult to see in the dark. It would be helpful to have door locks that automatically lock when the vehicle is shifted into R or D. Otherwise, you have to lock/unlock the doors using the small switch on the armrest. The driver safety features have already prevented a couple of potential accidents, but are overly sensitive at times. Once I was not able to back out of my driveway because there was a puddle at the bottom with the sun shining on it. The sensors thought it was an object and hit the brakes. It happened a second time until I backed out very slowly over the puddle. Otherwise, the car meets my needs for a small, competent, safe SUV.

I purchased a Nissan rouge, told the dealer what I want in my rouge and they found it for me. I also purchased a camero. Professional staff. I will always get my cars from Carmax in Whitemarsh

i am 78 years old and have owned a lot of new cars and this one by far is the best . fun car to drive .

The staff at BMW of Towson was so helpful and professional. They were never pushy in their customer service which I appreciated having had bad experiences at other places before. They answered the many questions I had and were so patient with my slow decision making. I was also buying a used non bmw car but I felt that they treated me like I was buying the most expensive bmw. Impeccable customer service! Thanks to Donelle and Blake!

This car is perfect in every way! Its got racks, leather seats, great gas mileage, isn't too big or too small, and has great clearance and suspension! I couldn't recommend it any more, it's the best!

It was another good experience at Car Max White Marsh. I bought a car back in 2001, which was a good experience, so this time I returned again to Car Max. Everyone was friendly and knowledgeable. Thanks Carmax...keep up the good work. Peace, Jan

I love this car and have had no problems with it. It drives great and has been a great family car but can be used for driving to winter travel destinations (i.e. ski slopes).

I am buying a used car after 8 years, and this was great experience. No haggle is what I care. I was not forced to buy GAP insurance or anything else. The only complaint is, the lady taking down payment at the cashier was hesitant to tell me the details of the transactions before making a payment and showing attitude, but everyone else was great. I highly recommend this carmax.

Beneet was excellent. I had a flat tire and she was able to fit me in that morning for a repair. Repair was fast and efficient. Great service. Wonderful place.

Car ended up being a little too small for packing in people, a dog and all the gear on a trip to the cabin or elsewhere. Loved driving it though! It was sometimes a little noisy inside the car at highway speeds. Nothing but positive overall.

The employees are friendly and courteous. They try to make sure you are comfortable in this environment. They explain what work has to be performed. They do not try to get you to do unnecessary work. I was greeted by two smiling faces. Lynese Hutchinson took responsibility for my car. She kept me updated via text message. My questions were answered immediately.

I just received my car back from Antwerpen VW and it was a ling process,but thanks to Mike Hooper, the process was easier. I would check on my car on a regular basis and would keep me up to date on progress which really appreciated!! 🤔

Repair was completed when promised. Service Mgr went over the bill with me. Repair was professionally performed. Thought the bill was reasonable based on the repairs made.

I own several American cars in the past and I'll never buy another American car again after buying this Subaru. I feel a lot safer and a lot more comfortable in the Subaru Crosstrek than I ever felt in any American car built that I ever drove