New and used 2025 Subaru Crosstrek SUVs for sale near Lily Lake, IL

Afiza was a true pleasure to work with exhibiting knowledge, patience, and warmth. We never felt pushed or overly steered to anything other than what we came to see. She was candid and made the experience one that helped us decide to work with her and Grand Subaru.

I have been a Subaru owner for a number of years. I traded a 2022 WRX for the Crosstrek. The new vehicle meets my standards. Not the performance of a WRX but very smooth and comfortable.

Seamless transaction. George, Nicole and Calvin teamed really well to get me in out and happy with my transaction.

I love this car. I never thought I would want a Subaru, but I needed an all wheel drive, and this car drives smoothly and has all of the features I was looking for.

it was good I bought a Forester, blue. the dealer is close to where I live so that is a plus.

Very happy with my new Crosstrek. Enjoyable to drive. Handles well. The 2.5L, 182 HP motor has plenty of power. And the ride is smooth and comfortable. What’s not too like?

Brought my car into Napleton Subaru Service for a follow-up check of my transmission, plus a check of excess noise upon warm up. The service center did a thorough job of assessing the problems and adjusting my transmission and engine, resolving both issues efficiently. Just yesterday I definitely noticed the engine improvement, so I’m very satisfied with the result. I’m also impressed that the dealership is focused on preventive maintenance, this has worked well for me. The service technicians are good explainers, so I’m a more knowledgeable car owner and attuned to my long term relationship with Napleton, which is working quite well. Thank you.

Absolutely awesome service with straightforward pricing and no gimmicks. The salesperson, manager, and rest of the crew are very nice, no pressure, and clear on options. Best dealership in Chicago hands down.

Great service - on time and per budget - provided needed insight - close by - friendly- helpful - nice people

This visit went well but some previous visits had issues.

Olivia was the best to work with! She’s so friendly and fun. She worked with me and went over several options and helped me find my dream car! Noah was great too! I feel like I got such a deal!

Great service as every time the last 6 years. On time and clean. My dealership of choice.

Fast oil change on short notice! In and out in an hour great job! Thanks.

AMAZED! 5 Stars! I’ve been car shopping off and on for 6 months, I’ve watched hours of car reviews on you tube and talked to tons of owners on Facebook groups, test drove new and used, sedans, crossovers and finally Outback’s. I was close to buying about 4 different vehicles over the last 3 months but the sales people and finance managers soured my taste for even wanting to buy anything from a dealership. I was able to get a email quote and set up a time to test drive the different trims with Gabriel Talpos. He was with a customer when I arrived and with in a minuet I was asked if I needed help unlike some dealers. Jeff Schade showed me all about the Outback’s and patiently answered all my questions and we even got to experience some Subaru like down pours. It was close to closing so I came back Saturday to try the Wilderness and it checked all the boxes, plus for me it had the most amazing acceleration of all the outback trims. Jeff was super patient and not pushy at all, the managers made a great offer that I didn’t even have to bargain for. The last part Finance managers.. always so scary. I worked with Chris Thomas, he was super pleasant! Quick and not pushy either, very friendly. I’ve never ever had a finance manager expierence that didn’t leave me with dread and being pushed around, so it was refreshing! Everyone I met at Grand Subaru was friendly and I can’t say enough about how different this dealership is for the better. I recommend you give them a shot and test drive some Subarus, they definitely don’t get the attention they should!

Really good experience. Huge shoutout to Luckasz for helping us out getting the perfect vehicle for us!

This is my 2nd car from Grand Subaru. Jelissa Taboada made the whole process painless.

Excellent service and knowledgeable. They Found me the best Subaru for my needs and preferences. Listened to all my questions and Concerns. Extra care all around from sales rep. Greg, manager Noah and finance George. I will look forward to maintaining my Outback purchase with Castle Autoplex in McHenry, IL.

Great, friendly staff and fast service. Clean location. Had a maintenance plan, that I believe should have been long expired, but I still had a free oil change on it. They still honored it. Great customer service!

I have just took delivery of my 4th Subaru. Ed Troike was my salesman for all 4. Ed 's dedication keeps me loyal to the brand. The service department as well as the parts department are extreamly clean, and the employees are extreamly knowledgeable, courtious, and proffessional. I will continue to purchase my vehicles from Ed and recommend this dealership to everyone I can.