Used Subaru Crosstrek for sale near Chemung, IL

Thank you Napleton Cadillac Rockford for a pleasant car buying experience. I did most of my shopping around online and when I showed up to check out the car everything went smoothly. Any issues I had with the car were handled promptly by the customer friendly staff. Don't hesitate to shop here, these are good people.

This car is perfect for me. It reminds me a lot of my 2002 Forester which I liked very much, but with all the new technology and a lot more pep. It also rides a lot smoother. It just so happens to be one inch longer than my Forester. So, the visibility and spacing is exactly what I want. The variable cruise control and lane control virtually drive the car by itself. I no longer get stressed driving in rush hour traffic and I no longer get tired during long drives. The ground clearance and all wheel drive make it easier to drive in snow. It's the perfect car for anyone, not just an old guy like me.

Seamless transaction. George, Nicole and Calvin teamed really well to get me in out and happy with my transaction.

I had a dinosaur car and finally traded in for the 2025 subaru crosstrek limited. Kinda expensive but, I feel safer driving it and the desert weather is harsh where I’m at so this car is very reliable. (4WD)

Purchased a used car from Napletons last month. The salesman Mike Gonzalez initially created a positive buying experience for us and didn’t pressure us as some other local dealers were. This was much appreciated.The car was delivered to us in an unfavorable condition due to a miscommunication. Napletons had made an effort to get the car to us promptly and as a result a full detail wasn’t performed. The dealership contacted us an had us bring the car back in for a full detail and went above and beyond to rectify our dissatisfaction. They did a great job removing stains and odors that existed from the previous owner. Their efforts were noticed and appreciated. Sometimes it’s the little things that matter and make the biggest difference with customer service.

I love this car! I had an outback previously, and knew i wanted another suburu. It's the perfect size for me! My kids are older, and I don't have to lug sports equipment and kids around anymore. The outback was great for that! It's not too small, and not too big. It's perfect!

Been looking on line for next vehicle for over 2 years. An accident forced me to finally act. Subaru has a great reputation. I bought a Forester. The hight of the seat was important as I get older. Just slide in, no ups or crawling down. I wanted a vehicle that provided some utility and great gas mileage. The Forester had it all. I inquired on a special order times and was told 9 to 12 weeks. Told Patrick exactly what I wanted. Then I had the accident. A few days later Patrick called and told me a Forester with my description was being built and would be available in 2 to 3 weeks. All I had to do is come in and put $1,000 down and they would put my name on it. All went like clock works. Very satisfied with the purchase at Napleton Subaru. Car drives like a dream. More electronics than I could imagine.

I’ve owned my 2024 Subaru Crosstrek Sport for a little over a month now and have been very happy with it. The engine provides enough pep and power to drive on highways without any issues, plenty of passing power when needed. I love the in vehicle telematics and technology features in this car as well. Apple CarPlay was a requirement in all of the vehicles I considered, and the Crosstrek really integrates this well. Interior is very comfortable and looks great, the exterior looks amazing. The added safety features that are Subaru standards are a definite plus: steering-assisted headlights, Eyesight and X-Mode all work wonderfully. Complaints? Only a couple. I do wish there was a little less plastic on the exterior cladding. I wish Subaru made the rear liftgate LED light standard equipment instead of an optional part you have to buy and install yourself (the part costs $50 and vastly improves storage area visibility at night). And while the boxer engine design is interesting, I can see it will really make DIY spark plug maintenance a real chore. Otherwise, it’s an excellent car.

My daughter and I were traveling from WI to Iowa, when about 15 miles from the dealership, my check engine light came on. I went directly to the dealership. Without an appointment, they were able to get me in, figure out the problem, fix it and get us on our way. I was so grateful that we weren't turned away and that they made time in their schedule to fit us in! They kept me informed the entire time and sent us on our way 3 hours later. Very grateful and appreciative!!!

I just purchased my first ever Subaru, premium model. First month I racked up 5,000 miles. I like how it sits up high , very easy to get in & out. I've been using it diving Uber & getting ready to take it on Lake Superior Circle tour. I'm averaging 34-37. It's a little noisy on concrete pavement. Makes my F150 feel like a Cadillac . I actually like it more than I thought I would.

I needed a new vehicle and had decided to upgrade from my previous cars. A Cadillac was on my short list, so we started with Napleton Cadillac in Rockford. As we were looking at the cars, we were greeted by Alex, who brought us into the showroom to chat so he could find out more about us and what we were looking for. We took a beautiful new XT5 out for a test drive, and then went back in to chat more and get more information. I told Alex that I was just beginning my search, and he very nicely asked if he could give me a card, which of course, I took. Over the weekend he emailed me to explain current offers and rebates. After looking at a few other brands, I decided on an XT5, so we went in the following week to further discuss a purchase and look at a few new and preowned cars. Alex took the time to explain the specs on each one, making sure that I understood what each car had to offer. He wanted to make sure that I would be happy with the model I chose. Buying a car is a long process, but the Napleton showroom is very comfortable, and the fresh coffee and snacks kept us going! By the time we finished with the purchase, night had fallen and I wasn't comfortable driving a new car in the dark. Alex offered to have it delivered the next day. My beautiful new XT5 arrived the next morning at the appointed hour, freshly washed and detailed. Alex stayed to help us set up our Onstar service and get acquainted with my car. The overall service was simply impeccable. From the beginning to the end, I never felt any pressure, and everyone at Napleton made us feel very important and welcome. I am very happy that I chose to shop locally and that I chose this dealership. I want to thank Alex for making the whole process easy and pleasant. Five Stars!

I have been a Subaru owner for a number of years. I traded a 2022 WRX for the Crosstrek. The new vehicle meets my standards. Not the performance of a WRX but very smooth and comfortable.

I love this car. I never thought I would want a Subaru, but I needed an all wheel drive, and this car drives smoothly and has all of the features I was looking for.

Very happy with my new Crosstrek. Enjoyable to drive. Handles well. The 2.5L, 182 HP motor has plenty of power. And the ride is smooth and comfortable. What’s not too like?

I love this car. It’s comfortable and gets great gas mileage. I love the Android Auto app. The sound system is perfect. I was able to get the color I wanted.

After two years, all I can say is, well done. The car has been solid. I only have 18K miles, but no complaints. It is a bit narrow, and can be a little "economical" in appearance, but not a single complaint. It is a low end car, but the ride and comfort, overall is very good. Gas mileage is always subjective, but I average 32+ MPG overall, and it is at least as good as the Camry I got out of. It has taken me through places I probably should have not ventured. It didn't complain or give me any drama, hardly missing a beat the whole way,,,, with factory AS touring tires. The AWD seems top notch. People complain about the windshield being fragile, but so far so good. They complain about engine performance too, but I have never felt like I was going to be run over or that the engine was underpowered. If you want a "Fast" car, look elsewhere. It does what it does well.

Took the car in as I was hearing a slight thumping sound that I felt should not be happening. In no time I was told that I should have had the tires rotated that I had over-looked. Derik notified me of the problem, the solution and there was no charge

My first Subaru and I love it. Drives wonderful and is just perfect ❤️❤️. Handles with ease and very comfortable. So very happy with this one

We had a fledgling salesperson who was very nice but did not have much if any knowledge about Subaru vehicles. He never offered us to take a test drive nor did he share anything about features in the Outback. Luckily we already own a Forester so we had more working knowledge of Subaru vehicles than the salesperson. The salesperson?s support staff did keep us apprised of progress of the sale along the way.

I personally love my 22 Crosstrac. I have the turbo engine and it has a lot of go to it. Very sturdy on the road at higher speeds. I have the Limited Edition with diamond sparkle black paint, black leather interior very sharp looking vehicle. There was a few hiccups in the beginning with a few minor leaks around the windshield which was promptly fix by the dealership. Gas mileage is great. If you have a family or intend on traveling a lot, the storage part is small other than that perfection all around.

After speaking with the General Manager, Jeff Mazer, it wasn't the dealership so much as it was the finance manager (who is no longer employed there). While this practice was done, it was NOT the dealership that employed the tactic. The dealership took measures to rectify the situation by terminating the employee and sending a check for the whole amount of the protection plan ($3,250) to my lien holder. It took some work and yes, I am still a bit butt hurt, but I will continue to be a customer here.

I’ve had my 2024 Crosstrek for 11 months and I love it. Smooth ride. No frills. Not flashy. Handles slippery road conditions like a champ. The control/infotainment panel is integrated into dash which is great. However those controls occasionally lag or reset themselves, which is annoying. Still can’t connect to Starlink. Would love it if rear seats could recline at all and would like more cargo space, but I knew what I was getting. I hope to drive it for 20 years.

Great service again. I have always had great service at Janesville Subaru. A little heavy handed on trying to get me into a new car.

We were looking for a Toyota Highlander for many months and when we found one at Janesville Subaru, we were very excited. However, after reading some of the reviews we were hesitant. Happily, all of our reservations disappeared after speaking with Jeff, the GM and working with Michael the sales person. They alleviated all of our fears and were wonderful to work with. Excitedly, we drove home with a beautiful 2019 Toyota Highlander.