Used Subaru Crosstrek for Sale in Natick, MA

While I didn't buy a car from them (I live in PA, 365 miles away) I found their website extremely informative. I am researching Subarus and the amount of information Plant Subaru provides on its site is absolutely amazing. I learned a great deal that helped me decide which model I wanted (Forester). I wish I lived closer - I'd buy from them in a heartbeat! Based on their website alone I give them 5 stars! I can't imagine how good the actual visit must be.

Got me home during the biggest snow storms of the year. People were even stuck in standard trucks and we still got through without any issues.

After being referred by a friend to the service department for a problem I was having, they did a full check on my vehicle and found other issues. My service writer said she had a loaner I could use while my car was being serviced and explained in detail everything that was needed and even reassured me why these repairs were needed. Collette was very helpful and pleasant to deal with. I would most certainly return for service and would recommend friends and family to see her.

Every time I go back for my oil change they do a free multi point check on my car which is very helpful.

Love that this is a smaller SUV and great gas mileage but it also sits up high like a larger SUV. Can go off road but never have!

I had spoken with Frank Lajoie on the phone prior to going into the dealership. I felt comfortable with our no-pressure discussion. It was nice to have my questions answered without having to go through a high-pressure conversation. Everyone was friendly when I walked into the dealership; I asked for Frank, and he was very welcoming. I was looking for a Forester Premium with no extra bells and whistles, and he respected that, unlike other sales people at other Subaru dealerships. He did not try to talk me into an upgraded trim package. The best part was that he directed me to a new 2018 Outback with a lower purchase price and much lower finance rate than the 2019 Forester. Success! I now have an Outback for a much lower monthly payment than the Forester. Frank was wonderful to work with! He is very funny and personable, and I truly appreciate the no-pressure experience. Tom Liddle was also great to work with in the finance area. He explained everything and answered my questions. We also had a fun discussion about his family and pets! I would highly recommend North End for a pleasant shopping experience.

I worked with Justin Gordon to get my 2017 BRZ and he was straight-up awesome! He helped me for over a month to find the perfect car for me - from the Mazda CX-3, to the Crosstrek and the Impreza Sport. He got me all the info I needed and answered all my questions along the way. When I decided on the BRZ, he managed to get me 1 of 2 red, limited trim-level BRZ's in the northeast, which is also incredible. The buying/paperwork process was simple and efficient, and I got the car within 48 hours of purchasing it. Given that the car was at another dealership to begin with, this is also incredible! The entire team at North End is great - no games, tricks, or pressure to buy instantly. They want to get each and every customer in the right car for them and will take the time to do so. My boyfriend got his WRX at North End a little less than a year ago and we wouldn't go anywhere else. Great service and great people!

It drives so smooth and the Interior is so sleek!! All my friends love my car! Big upgrade from the PT cruiser I used to have.

We purchased our most recent Subaru from North End Subaru with the help of Bob Waite. Bob was funny and charming and was able to find us exactly what we were looking for which was amazing since my hubby was pretty picky about what he did and didn't want in a new vehicle. We had the 2018 Forester and Outback on our shortlist and Bob provided us with plenty of information on both including the pros and cons of each. Both models were on the showroom floor and Bob went over both of the vehicles thoroughly with us. We ended up choosing the 2018 Subaru Outback 2.5i Premium and we were pleasantly surprised when Bob quoted us a great price right out of the gate for the vehicle we test drove, no "wheeling or dealing" just a fair price that fit our budget as well as met our needs and they were kind enough to throw in the remote start and WeatherTech floor liners at no extra charge when we asked for them. The 0% interest from Subaru Financing was also a great selling point and Tom Liddle was able to quickly help us through the credit process and get all our paperwork in place for our pickup a few days later. On-site registration is a lovely convenience as well as it saved us standing in line for an hour at the RMV. Overall a GREAT experience! I would definitely recommend Bob and the North End Team.

Perfect size for me. Great handling and super safety features. Would like to have the car starter on the key remote. Maybe on my next one.

I had an amazing experience at North End Subaru. My trade transaction went smoothly, Justin Gordon is the best! He sold me my awesome 2018 WRX and the vehicle is so much fun to drive. Tom in financing and Jesse the dealership manager added to the amazing experience. I would definitely go back to this dealership to buy another Subaru 😎.

The reliability, safety, and control (symmetrical AWD) of this vehicle is incomparable to any other manufacturers out there. The heated seats are just an awesome feature along with ease of the controls on the steering wheel. It is raised off the ground just enough for a respectable ground clearance.

I went with my husband to buy his new car. His was old and dying. He bought a new car. This isn't his rating though. It's mine. I was stuck with a 2012 Hyundai Veloster (the butthole of the automotive world) with $7500 in negative equity and an almost 16% interest rate. I fell so in love with my husbands new (to him) Subaru Crosstrek, which John helped him select and Ray helped him finance. After some discussion, my husband and I decided that it would be in my best interest to get my own Subaru, if it were possible to offload the Veloster and finance a new car with the added negative equity. John helped me find an awesome brand new Impreza but I still didn't know if financing would be possible. Unfortunately by this point it was 4pm on Saturday and I had to suffer through 2 days of wondering. Let me just say that Ray is the best auto financing guy I have ever met. He somehow managed to find me financing to cover this incredible new car, all of the negative equity of the old car, and got me an amazingly low interest rate. So here I am now, the proud and ridiculously happy owner of the most awesome 2017 Subaru Impreza Sport ever, I have incredible financing, an extended warranty, gap insurance, and the comfort that comes with knowing I didn't get screwed over. Every single person I have talked to about Long Subaru has said they are awesome and the opinion of the Subaru brand itself is just as good. I am happy in the knowledge that when I have to get to work in a snow storm, I will be safe. On a more general note, we interacted 4 total employees, in person and on the phone. We also saw other employees working with other customers in the 5+ hours we were there the first day. Every single person in there is friendly, professional, and personable. The dealership is clean, bright, and inviting. The technology is very up to date (you've gotta see the desk in Ray Brian's office). Everyone seems to genuinely love their jobs and their product and their enthusiasm is very infectious. In addition to all the stuff already mentioned, they have an a very cool coffee machine!

We went from a smaller hatch back to this and it is surprising how much more room this has! We can fit so much! Both of our kids ride comfortably. 1 forward facing and 1 rear facing!

This is my second time working with Matt Orn, and I am glad I contacted him again. I purchased a new Corsstrek last year, and I loved it! However, I felt I needed more space as I had in my previous Forester. So we went for a test drive in the 2019 Forester, and here I am writing a review. Matt makes the purchasing of a new car very easy. He answers all questions, and has an abundance of patience! I knew what I wanted (again), and he was able to help me quickly. He is very prompt in replying to emails and calls, and he does not pressure. It was an all around great experience. This is my 3rd Subaru, and the peace of mind and comfort of driving is worth getting it right! Thank you Matt.