New and used 2025 Subaru Impreza hatchbacks for sale near Northfield, OH

Leased an Outback. So far very pleased with the process and customer service. Dylan was knowledgeable and customer service oriented. I will recommend this dealer to friends.

The last two cars I've leased have been from Ken Ganley Subaru and my experiences there have been very positive. Everyone there has been very professional but, even in a group of great people, Kristy Tomcho stands out as a truly exceptional salesperson. She is extremely prepared/knowledgeable about everything to do with the cars and the financial aspects. She makes the navigation of all of your choices both easy and thoughtful, so it all works for you.

This is our third purchase from this dealership and even though we made last minute changes, the entire Ganley team was professional, courteous, and made this a good experience. Our ?new guy Mike? sales person was excellent and Sandy from finance was amazing- feel like we left with two new friends!! Highly recommend both! Everyone was honest, open and we left feeling good about ?our deal? and our entire experience.

They talked me out of service I didn't need but had scheduled, so I appreciate that! Very friendly, kept me informed with both the standard text updates and video walk through. He also came into the waiting room several times to personally give me updates.

Best dealership experience in my 74 years. Friendly, no pressure atmosphere with attention to service.

Adam is just a really nice man. There was absolutely no pressure. The transaction wasn’t the least bit stressful. They didn’t have the car I wanted in stock so they got it in on a dealer trade. I made one trip to the dealership, signed all of the paperwork, and drove home in the new car in less than an hour and a half.

Everyone was so nice and friendly, especially Mike, Kristy, and Terry. They were amazing at what they do and helpful with everything they did. 10/10 would recommend again <3

Appointment was on time, thorough safety and performance check. Time for service was accurate. Communication via app and in person was helpful. Waiting are was comfortable.

To begin with the receptionist was courteous,kind , knowledgeable, and very easy to talk to. The waiting area was perfect! The television, coffee, and the snacks really hit the spot.

I wasn?t going to give feedback, because I?m not sure it?s actually valued. But since I have been solicited three times now, including a phone call, here you go. I came in without an appointment, and received the service requested, in the time estimated, so the experience was satisfactory. I also spur or the moment, bought a part. The only negative, and unfortunately, I?ve given this feedback in the showroom before, I was able to walk around the showroom looking at the vehicles displayed, and no one said a word to me, not even a ?Hello?. I?m not sure why that happens, but it?s a pattern of behavior that I think will eventually out the business in jeopardy.

This second car purchased with Kristy Tomcho at Ken Ganley North Olmsted. She finds answers to all questions and leads the process very well. Its nice to have someone to help who is very good at their job.