Tony Humphrey the internet manager made my experience buying my new fusion amazing. He took the time to explain everything and make sure I understand all the bells and whistles that went along with my car. Great salesman, would definitely buy from him again.
A lot of functionality for the price
by JamesP from Peoria, AZ
January 21, 2019
The car met all of my travelling needs. It's a great commuter and capable of some adventurous dirt paths. Getting ~30mpg for AWD all the time is great. Subaru's eyesight makes the driving experience assuring and the Apple CarPlay integrated in the head unit makes media consumption super easy.
Walked in & immediately felt welcome by Mr. Tony Humphrey. He made my shopping & purchasing of my Ford fast & easy, a great salesman with great customer service. Would definitely recommend anyone to deal with him & him only!
Good Bank for your Buck
by JoshC from Harrisonburg, Virginia
January 18, 2019
This car is an AWD car like all Subaru's and it also had phenomenal gas mileage. Recently went on its first long road trip and it got an average of 39 miles to the gallon. I have had other cars of it type and none of them feel as sturdy as this one. The only issue that I have with this car is sometimes the backup camera can have issues, but this is supposed to be fixed in an update.
Since we live about 3 hours away, we called and made arrangements to come in during the week. Andy was there to greet us when we arrived, the car was ready and he told us to take it out and drive around town. We loved the car and when we got back to the dealership, negotiated a satisfactory price.
We went to lunch and when we returned, the car was ready to go and the paperwork took less than 30 minutes to complete. There was absolutely no pressure and was one of the best auto purchasing experiences we have ever had.
After arriving home and after a week of ownership, we noticed a few minor issues. We contacted Andy, and he and Mark were great about fixing the problems without any hassle.
They have a large inventory of very clean cars and we would not hesitate in buying another car from them.
Best Car I've owned. Ill only own Subarus now on.
by LogDev from Spokane Wa
January 14, 2019
This is the best car ive owned. The AWD in the snow is magic and the comfy design inside fits even my biggest friends. Great for camping or trips to the lake. Tons of fun being a stick too.
I worked with Jeff Filiault from Subaru of Santa Cruz to finance a used Crosstrek Hybrid, which is the first car I have ever owned. I had already done my research, test driven the vehicle several times, and had two cars of the same model bought out from under me. So when I went to Jeff, he did not have to press hard to sell me.
In fact, he never really pressed at all. The guy was outstanding! I was trying to juggle financing with a remote cosigner, as well as buying from a distant city and only being able to manage weekend visits. Jeff helped me every step of the way. He held the vehicle for a whole week after I gave a soft commitment, and facilitated sending the paperwork to my cosigner several states away overnight (and near the holidays). After the purchase was squared away, he even drove over 40 minutes to pick me up from where I live and bring me to the dealership, all after business hours.
I really felt like Jeff and Subaru of Santa Cruz had my back throughout the whole process, and I would definitely buy from them again.
Tip: Do not buy any extended warranty, especially when financing. I love this dealer, but this is where they make massive margins.
Amazingly gratifying driving experience
by Papa K from New York, NY
January 12, 2019
Incredible car and value - loaded with technplpgy and safety features normally found, or as an option on expensive German cars. All standard equipment here. Great handling, braking, ride, acceleration and visibility
I brought my 2006 Baja in for the scheduled oil change and mentioned that a heat shield was vibrating and getting worse. Very annoying and from on line comments it sounded like a problem that was difficult or expensive to fix. The service manager said they would look to see if it could be improved. When I got the car back the noise was gone completely and I was not charged for the work. Excellent job.
Subaru Makes A Solid Vehicle
by Denver2019 from Aurora, CO
January 6, 2019
This car meets all of my needs. I especially love the way it handles on the highway. It drives smoothly and is quiet. I love the Starlink system that links to my iPhone. For the value I feel that you get a solid and reliable car.
Probably drove salesman crazy, but it s my first car, other dealers wouldn't let me drive different cars, Greg at Santa Cruz Subaru took the time and let me chose the car I wanted not the car I didn't want but they wanted to sell me I bought an Outback, its the perfect fit...awd and cargo and power and great MPG !! Thank you Greg and Santa Cruz Subaru
by Adk150 from Killington, VT
December 17, 2018
This car is great. Excellent gas mileage and excellent in the snow. It's started right up even in the coldest weather. I would count on it in any weather. Comfortable ride.
It was time to upgrade to a new BMW after driving a 2003 325i for over 15 years! John Poli helped me dial in the perfect upgrade vehicle. He was a great salesman...knowledgable, courteous, and thorough. I love my new car, and look forward to continuing my relationship with the MY BMW dealership.
Fun reliable car great for all weather seasons.
by Kyle from Groton, CT
January 27, 2019
This car is fun to drive being a manual transmission with plenty of torque. Super reliable in all weather conditions. Fun to visually mod with tints and rally car features. It is very safe and looks great. I own this car currently and love it so much.
Easy purchase of a used outback I found on cars.com. Fast, painless, and I felt we were treated very well. Would buy from this dealer again.
So far, so good!
by GoYanks from Charlottesville
January 28, 2019
We looked for a smaller SUV, and the Subaru was a pleasant surprise. Aside from the fact that it comes with known Subaru reliability, it's fun to drive. The standard equipment is almost TOO much!! The safety features are incredible ( especially vs most American vehicles ). I would definitely recommend this vehicle to others!?
I've owned a Subaru Forester for 13 years and have had it serviced at Subaru of Santa Cruz where I purchased it. Their service department has been excellent. Mark Schultz, who runs the service department has been wonderful to work with and has always provided me with excellent information and made sure I received coupon discounts. The service department has always been polite and extremely professional.
Great car for the wintry New England area
by AjayJoshi from Concord, NH
December 8, 2018
I bought this car as I am starting my first winter in New Hampshire, having just moved from Phoenix, AZ. The AWD and the affordability are the two main features I was looking for.
Dustin and Justin answered every question. They maintained an attitude I appreciated. They were not hard hitting sales people. The hard sales personality turns me off immediately. Their people skills were impeccable.
Haven't been excited to drive a car in a while
by B&M from Suburbs
November 27, 2018
We search lots of hatchback models & makes and found the Subaru Impreza met most of our criteria. ( would have like it to have a turbo option for the manual transmission) The cabin is stylish yet practical & roomy. The hatchback space if perfect for the cargo we will be carrying. Love this car!
Gregory Michael was a good, solid, well knowledged Service Representative. I had had a poor experience with JEEP in Gilroy so I tried this JEEP Service Center in Santa Cruz. Boy, what a difference! I had the personalized attention I needed, everything was well explained. And Gregory seemed genuinely thoughtful. I will come back for all my JEEP needs which you can provide. Thank you!
Reliable, fun to drive, amazing in the snow!
by Subi1 from Traverse City, MI
August 14, 2018
Very nice looking, inside and outside. Comfortable and useful without having an overwhelming amount of buttons to deal with. So fun to drive, handles the road amazingly well!
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