New and used 2025 Subaru Outback Onyx Edition for sale near Jessup, MD

Everyone, from Greg, service manager, throughout the organization are professional, dedicated to delighting customers and very responsive. This is the best dealership I've ever worked with, throughout the decades that I've owned cars.

This is our third Outback. Seats could be better. Sit in a VW or Volvo and you'll see how they could be improved. Window buttons should located in a place where a dog can't stem on them. They moved the heated seat buttons. Our dog no longer steps on those.

Another good experience today. It was my 12,000 mile service. Ashlyn was my service writer. I found her to be very attentive, courteous qnd helpful. Overall the service was excellent. Thanks.

We replaced our 2015 Outback with a 2025 Outback Limited. Decided to stay with Subaru as we had good reliability in the 125,000 miles on the 2015. Normal maintenance, only 3 minor warranty issues early. The new car is one model trim higher than the previous one. The only real complaint would be the "auto engine shutoff," but that is easily turned off. I prefer the built-in look of the center display versus the tacked-on tablet on top of the dash. We had hoped to wait and see the new 2026 model but from the photos at the NY auto show debut I was not a fan of some of the changes. I should note we also have a 2021 Ascent Limited which we enjoy traveling with.

Sadari was very helpful with my service needs. Overall experience was positive with all service items taken care of quickly and explained.

This is my 4th Outback, so that in and of itself should say something. This is a 2025 Outback Touring XT with the turbo charged 2.4 liter motor and CVT transmission. I love this car, one of what I consider to be one of the last true wagons. Plenty of room, soft ride and safe. Subaru’s safety and reliability are the main reason I keep buying them. Mileage is pretty good considering the AWD and turbo charger. Plenty of pep. I’m averaging about 25-26 in mixed rural driving. Previous one got about 31 mpg on the highway. I’m not heavy footed so that helps. Substantial leg room in the rear seat. This model has all the bells and whistles as it’s their top of the line model. Plenty of room behind rear seat also for luggage and groceries. To me it’s just as comfortable as higher end cars at a substantially lower price point. At $45,000 MSRP can’t really go wrong in my opinion. My only complaint if you will is that it lacks a 360 degree camera and the infotainment center lags a bit on start up. Neither of these are a deal breaker for me

repair service was outstanding! Rapid intake of vehicle, clear explanation about what needs to be done and pricing. Vitaliy is very affable, quick and knowledgeable.

Great performance from the 2.4 liter Turbo, great handling. Seats are very comfortable and supportive, dash layout is great and the 11.6" display has all the information that you need.

Great service Vitaliy is great, very helpful and personable. Highly recommend facility is comfortable and clean. All staff in the sales and service departments are friendly and knowledgeable.

Our Outback Touring is a plush do everything. The satin black silica puts in a whole higher looking class. The interior is simply stunning and beautiful. With complete leather heated and cooled seats front and back seats. Voice commands etc. All for a very reasonable cost. Just unbelievable!!

Every time I go for my routine maintenance I always feel like a VIP. Fast courtesy service done in a timely manner. Car is washed. Feels like new again

Thanks. It was great. Service was very good. Great facility. You should visit. Great location great location. In Maryland. Dc Virginia or dc. Great great

The employees are friendly and courteous. They try to make sure you are comfortable in this environment. They explain what work has to be performed. They do not try to get you to do unnecessary work. I was greeted by two smiling faces. Lynese Hutchinson took responsibility for my car. She kept me updated via text message. My questions were answered immediately.

George, our sales associate, was very helpful in the purchasing of our car. We were able to get our car registration and permanent tags at the time we bought the car which was very convenient. Kimberly with the Love-Encore Delivery program was also very helpful in getting to know our new car. Thank you!

Scott was wonderful with helping me order my new crosstrek and keeping me updated on the status of the order. The process was smooth. Kimberly was great with the follow up program to show some of the safety features.

Great service LOVE the treatment I received from start to finish. My dealer goes above and beyond. Finance explained everything to me. Overall service was excellent

Received great service support for a very difficult issue. Ashlyn was my service advisor and she always kept me up to date on anything that was going on with my repairs. She's very thorough and professional.

Went to the service center for breaking issue and had a pleasure working with Nikki French. She's awesome! She took a time to listen to my concern and explained the whole process and possible cost, made sure I was well informed every step. Although they couldn't find any error on my car, she took extra time to make sure my car is running safe. Everyone at Subaru service center is nice, but Nikki is truly exceptional! Thank you, Nikki for making this experience so positive and stress-free!

This dealership was amazing to work with on leasing my Crosstrek. Alexis was my sales person and she was incredible! She remembered little details from our first contact (a suitcase fitting in trunk) and never forgot my preferences and bottom line budget number. The entire staffed worked with me to get my deal down to what I could afford. Even though it was the end of the month and a holiday weekend, I never felt like a number to them. The finance professional, Greg, took the time to make sure I understood all details of the contract, did not try to upsale me on things I wouldn’t need and answered ALL my questions without talking down to me or making me feel stupid for not knowing on my own. As a single woman shopping for a car on my own, trust is important to me and respect. I never felt like I was being taken advantage of or was not getting the attention I deserved. The follow-up AFTER the deal was done was also incredible. I received welcome emails and calls, I was offered a free service call just to go over all the features of the vehicle, I was treated to a free car wash when my new tags came in and they were placed on the car for me as well! I was able to personally communicate with the general manager, Michael, when a piece of scam mail came to me looking like official Subaru program and was guided by him on how to handle. Everyone I encountered at this dealership was friendly, knowledgeable and treated me with dignity and respect. The refreshments were delicious, the bathrooms were clean and the entire atmosphere of the dealership was welcoming and friendly! This is the place to buy a Subaru if you are in Maryland!

I brought my car in for a diagnostic to check on issue that I was having with my vehicle. Lynese H. was my service advisor and did a great job of keeping me informed throughout the process. I was initially planning to wait at the dealership, but when it became apparent that the techs would need a longer time, Lynese promptly arraigned shuttle service for me so that I could get a ride home. Lynese described all issues in an easy to understand manner and requested my approval before any repairs were made and expenses incurred. I'm glad that my vehicle is fixed and appreciative of the superb customer service I received from Lynese!

Everybody at heritage Subaru was wonderful from the time I looked at the vehicle till the time I purchased a all around great experience big shoutout to Matt,Milton,Chris you guys are the man thanks so much again

Very positive experience. Bik and Missy did a fantastic job, even though we kept them at work late on New Year's Eve. We are happy with the whole process!