The service writers are actually your friends if you listen to them. The mechanics are very good and find trouble spots that need attention. It is your decision after all, listen and make the right one.
My fourth Subaru
by Jillo from Corry, PA
January 27, 2019
It met all my expectations! I absolutely love it! The ride is so comfortable for the driver and riders. The heated seats are perfect for this weather. I have nothing negative to say. I just wish I could have purchased a new one!
Was shopping for a Forester base but ended up with a Forester XT touring instead. Jennifer Mears was great she got me a great price and gave me an extensive test drive. Paul was very meticulous about the warranty and helpful add ons. I got the 0% financing. I wanted more on my trade but they will work with you! Great neighborhood too very nostalgic with great restaurants.
Have only owned vehicle for a few days
by MaryGMA from Ashford Wa
January 23, 2019
Very well accessorized. Really too many bells and whistles for my need.
Someone that is younger and more into cities and technology with cell phones will appreciate what this car has to offer. I personally will probably never use all of the gadgets.
Friendly service personnel, appointment easy to schedule, service was promptly provided and thoroughly explained. I would recommend Ruge's to others without hesitation.
by Marc A from Finksburg, Maryland
January 17, 2019
First time owner of a Subaru, but I had heard they were safe and reliable. Purchased a 2016 used Outback. I love everything about it, and I love the customer service by Subaru and the local dealership. Plus, one of the safest cars on the road. I love the driving experience.
Great Service , and always keeps appointment times
by Cathy from Clinton Corners NY
February 19, 2017
4.5 (44 reviews)
Staff always friendly, and appointment is when promised.
Also at end of appointment , they will talk with you for a few minutes , if any further issues with vehicle , or if all is ok.
Basically a good vehicle with bothersome flaws
by Daktuh from Harrisville, NH
December 23, 2018
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
Service done in timely fashion. Appointment time kept without delay. Service team polite. Made recommendations re alignment of which I was unaware.
Nice vehicle, we like it.
by Russell from Lexington, KY
December 19, 2018
Our 2017 Subaru Outback limited 2.5 has been a very practical and reliable vehicle for us. Extremely safe with eyesight safety suite. However, the interior needs to be a bit more luxurious. The engine, road and wind noise were basically unacceptable. I remedied that by extensive soundproofing on teh doors, floor and cargo area.
Just purchased this car but I can tell you it rides smoothly and is comfortable. Just learning about all the improvements to cars since our last car purchase but it looks harder than it is. Looking forward to driving this car for years to come.
No surprises. The Subaru Forester looked exactly as the photos. Patch in Poses did his utmost to straighten out a glitch in the credit process that shouldn't have been. The day it was picked up an adjustment handle for the back of the driver's seat was immediately reattached by searching for a particular small screw. The car...clean as a whistle. Couldn't be happier.
I love my Pearl.
by Laura from Tampa
January 26, 2019
I drove my Pearl across the country from California to Tampa Florida, with no issues! Dependable/reliable and durable. Pearl was love at first site and thanks to the folks at Capitol Subaru, California I was able to finance my Subaru, with not stellar credit they helped. Now my car is fully paid for and I love my Outback. I got my son to buy his own 2016 Subaru!
Exemplary service. Second car purchased from this dealership. Highly recommend! Andrew was helpful and attentive. They gave me top dollar for my old car and got me behind the wheel of another Subaru
I love my Subaru - my 4th one!
by Sally from Fort Shaw My
November 30, 2018
Just what I want in a car. It holds the road on ice and snow and is a pleasure to drive year around. My last Subaru, a 2000 purchased new had no major problems until it died an official death at alnost 300,000 miles.
just purchased my Subaru Impreza today and absolutely love it! I used their Credit Union, Mid hudson Valley federal Credit union.Andrew was exceptional; he was so patient and willing to help me make the right choice without any pressure, which I really appreciated. Since it was my first car, ever, I was hesitant, and Jim there inhouse mechanic made the entire process such a breeze and I am thrilled with my new purchase. They Handle all the DMV stuff on location.
A great car, like new!
by Michaeln from Bainbridge Island, WA
December 10, 2018
The "new to us" Outback is a 2010. It has very low miles and is immaculate. We drove it off the lot feeling like it is was brand new.
Amazing experience buying my first car. Russel was super accommodating and helped to answer any questions or concerns I had. High quality used cars. Definitely would recommend.
Recent Outback Owner
by NedSubLove from nederland, co
November 2, 2018
Just purchased my first Outback and love it so far! It's a 2013 3.6R Limited. So spacious and comfy ride. The miles are a bit higher, 66K miles, but I believe Subaru's can last a long time if maintained properly. I look forward to driving this vehicle for a long time!
I purchased a 2014 Toyota Corolla and was super clean. Karlee was a huge help. She made buying a car way easier then I could have thought. From the point they brought it down from their other location just so I could test drive it all the way to me signing my name! Very great customer service and everyone was helpful. I will recommend this place to anyone whos looking to buy a clean reliable used car. Within two days of test driving they had everything ready for me. Karlee helped me get a great rate and did everything she could to make this a easy process.
Been waiting for this car
by MoonChild827 from Yakima, WA
December 3, 2018
I Love this car! I have looked for a Subaru Outback for almost 2 years and finally found the car I wanted! I have only had it a few days, but I am so happy with it already. I LOVE my heated seats, they come in handy in this cold weather. My visibility is awesome. I sit a bit higher than my last car and have no problem seeing clearly out of every window. The back-up camera comes in handy in those tight spots too! This vehicle handles like a dream! The AWD will come in handy when I am traveling for work also. I highly recommend a Subaru to anyone looking for a good, solid, reliable car.
This car meets all of my needs. It is a dependable car with a few preferred features: AWD, heated seats, leather interior, excellent repair history , affordable .
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