Great service, quick turnaround on transmission issue
by TCBUTLER1962 from DealerRater.com
December 5, 2018
4.7 (403 reviews)
Tammy did a great job getting my truck in for repair. We needed our truck to pick up our new RV this weekend. Amazing job!!! Thank Tammy and Scranton Chevrolet
Nice vehicle, we like it.
by Russell from Lexington, KY
December 19, 2018
Our 2017 Subaru Outback limited 2.5 has been a very practical and reliable vehicle for us. Extremely safe with eyesight safety suite. However, the interior needs to be a bit more luxurious. The engine, road and wind noise were basically unacceptable. I remedied that by extensive soundproofing on teh doors, floor and cargo area.
A special thanks to Bobbi for all of the time she spent with me, I’m so excited to be driving my new Subaru! Everyone was friendly and the process was super easy. I even got to drive my car home that same day!
My fourth Subaru
by Jillo from Corry, PA
January 27, 2019
It met all my expectations! I absolutely love it! The ride is so comfortable for the driver and riders. The heated seats are perfect for this weather. I have nothing negative to say. I just wish I could have purchased a new one!
Outstanding dealership! It was so easy working with our salesman, Jim. Both purchase price of the new vehicle and the trade in value of our old car were so spot on to our expectations that we didn’t feel the need to counteroffer on either.
Great car for commuting and heading for adventure
by Marty from Seattle, WA
January 3, 2019
This is my adventure car. It is great in the rain and snow and for heading to the mountain trails. The ground clearance is great for the rough mountain roads. Love it.
I wouldn't have thought the improvement in safety features of our new 2018 Outback 3.6-R over our 2016 Outback 3.6-R trade-in would have been as pronounced as they're proving to be, but they are substantial. The buying experience at Reynolds is low-key, no-pressure and fairly priced, with knowledgeable & cheerful assistance from our sales associate, Sandy Spencer.
best car iv'e owned in years
by Td the car nut from New Port Richey Florida
January 25, 2019
This Vehicle has done everything iv'e asked of it and has never let me down.To me the styling is excellant and interior is greatAll the conveinaces this Veh. has far exceeds my wants and needs
Friendly Subaru team, and great service. I would and have recommended Reynolds Subaru to other people and plan to continue being a costumer of Reynolds Subaru.
Have only owned vehicle for a few days
by MaryGMA from Ashford Wa
January 23, 2019
Very well accessorized. Really too many bells and whistles for my need.
Someone that is younger and more into cities and technology with cell phones will appreciate what this car has to offer. I personally will probably never use all of the gadgets.
Very good car and an excellent value. The Reynolds price as offered was fair and competitive. The dealership is exceptionally customer-focused and behaves with integrity. They're responsive to customer requests and treat each customer as an individual. Dealership facilities are brand new - clean and comfortable, complete with a friendly pup. I'm a happy customer.
by Marc A from Finksburg, Maryland
January 17, 2019
First time owner of a Subaru, but I had heard they were safe and reliable. Purchased a 2016 used Outback. I love everything about it, and I love the customer service by Subaru and the local dealership. Plus, one of the safest cars on the road. I love the driving experience.
I have been going to Reynolds since the mid nineties and this family business continues to make buying a car or servicing a car stress free. The employees are very knowledgeable and so willing to help you in any way they can. You will be greeted with friendly faces and you will never have to worry about unfair prices or services. I always enjoy my visits to Reynolds.
by Kellyw from Nicholasville, KY
January 29, 2019
Comfortable ride,love the adjustable seat that fits me perfectly. Very quiet. Every amenity you could possibly need. Safety features sold me on this vehicle. Sound system is great.
Owned the car for a short time so cannot comment on longevity of reliability. However, the Outback is a practical and versatile vehicle, comfortable and reasonable on fuel. Few gripes include, no mirror link to connect to android, which seems like a total waste of a big screen to not be able to mirror google maps or waze, and starlink is useless. No LED daytime lights, but side lights are LED, odd setup. Noisy upon start up, sounds like a diesel. Stock battery is underpowered and sluggish in cold weather. Good points are, comfortable on the highway with low road noise and reasonable pick up, feels safe and solid. Lots of interior cargo space and option of extra roof space with the convenience of built in roof bars. Moonroof and heated seats are also a nice option. Back up camera is good but would have liked rear sensors as the car is quite long. Pleased with the car and hopefully it will prove to be a reliable vehicle in the long run.
Mechanically sound, good fit and finish. Excellent fuel economy for an awd suv, excellent safety assist features (Eyesight)
Horrendous user interface for all infotainment - I have never sworn so much at a car - all electronic controls were counter intuitive. Some were just plain stupid such as when putting car in reverse, as rear view camera comes on there is no way to mute stereo which is set at same level/station as when the car was last turned off! Even the window controls operated the opposite way I have been accustomed (down position of switch feels like it should be up, etc.)
Another con, I found the seat cushions to be too short (inadequate length under thigh towards the knee) for long trips.
Very odd that a car that could have been so good, struck out in such basic, easily correctable ways. They should fire their electronics designer and borrow some seat ergonomics know-how from the Swedes or Germans - and they will have a very good car!
I drove my Pearl across the country from California to Tampa Florida, with no issues! Dependable/reliable and durable. Pearl was love at first site and thanks to the folks at Capitol Subaru, California I was able to finance my Subaru, with not stellar credit they helped. Now my car is fully paid for and I love my Outback. I got my son to buy his own 2016 Subaru!
I like the roominess it allows which is why I bought it. It’s louder and rougher handling than my Acura but I guess what can you expect...gas mileage fair averaging 23-25. Sounds like a diesel truck until engine gets warmed up and Ailton acceleration. 2019 was more sound proof. Love the sound system and eyesight vision. 2019 Apple play is a downgrade from this sound system.
Steve Macomber is a professional, kind, low-key salesperson. He goes the extra mile with small details, Registration, plate transfer, and is truly a nice person. I would highly recommend Steve and Valenti!!
I love my Subaru - my 4th one!
by Sally from Fort Shaw My
November 30, 2018
Just what I want in a car. It holds the road on ice and snow and is a pleasure to drive year around. My last Subaru, a 2000 purchased new had no major problems until it died an official death at alnost 300,000 miles.
I had an appointment on Feb.6th,2018. Michael Williams did an outstanding job from my arrival , going through everything before and after service to my car. Left happy! Also the gentleman who escorted me to the service desk was great as well! Unfortunately, I did not get him name. Thank you!
Been waiting for this car
by MoonChild827 from Yakima, WA
December 3, 2018
I Love this car! I have looked for a Subaru Outback for almost 2 years and finally found the car I wanted! I have only had it a few days, but I am so happy with it already. I LOVE my heated seats, they come in handy in this cold weather. My visibility is awesome. I sit a bit higher than my last car and have no problem seeing clearly out of every window. The back-up camera comes in handy in those tight spots too! This vehicle handles like a dream! The AWD will come in handy when I am traveling for work also. I highly recommend a Subaru to anyone looking for a good, solid, reliable car.
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