Used SUVs for sale near New Franklin, OH under $20,000

The sales man was great and detailed. But the car was dirty and had very little gas in it at the time of purchase which was disappointing. But the salesman tried to do a quick clean and put gas in the car just before I left the dealership. The finance gentleman was informative and helpful. They made up for the car being dirty and not prepared properly.

I have had my Altas for over 4 years and I keep on falling in love with it each and very day. Extremely comfortable space and overall a perfect size SUV for a family of 5. We have had and continue to have amazing long road trips with this beauty and we will carry the memories we continue to make in our heart for the rest of our lives.

Mr. Xander Dugan provided exceptional service, demonstrating both expertise and a personable approach. He thoroughly outlined all available options and offered valuable guidance. Furthermore, he took the initiative to clarify any areas of uncertainty, ensuring a comprehensive understanding.

I’ve owned 8 vehicles in my lifetime and have driven about 30 different cars, and I can confidently say the 2018 Cadillac XT5 is literally the best-handling car I’ve ever driven. Cadillac has truly mastered the balance between performance, comfort, and luxury with this model. Driving Experience: The handling is exceptional—smooth, responsive, and surprisingly agile for a midsize SUV. Whether on city streets, highways, or winding roads, the XT5 stays composed and feels incredibly secure. The suspension does an excellent job of absorbing bumps while maintaining a sporty, controlled ride. Interior & Comfort: The interior design is second to none. The XT5's cabin is on par with any top luxury brand I’ve encountered. Premium materials like leather seating, soft-touch surfaces, and tasteful accents create a space that feels both stylish and sophisticated. The seats are extremely comfortable, even on longer drives, and there's plenty of room for passengers to stretch out. Features & Amenities: This car comes loaded with luxury-level amenities, yet it’s far more affordable than similar options that can cost 20-30% more. Features like the intuitive infotainment system, touchscreen controls, Bose premium sound system, and Apple CarPlay/Android Auto integration make it feel modern and connected. Add in conveniences like a hands-free liftgate, heated/ventilated seats, and an easy-to-use navigation system, and you’re getting serious value for your money. What I Loved: Top-notch handling and ride quality Gorgeous, luxury-grade interior design Spacious and comfortable seating for both driver and passengers Outstanding features and amenities for the price What Could Be Better: While the infotainment system is great, there’s a slight learning curve at first. Overall Thoughts: The 2018 Cadillac XT5 is a near-perfect blend of luxury, performance, and practicality. For anyone considering a luxury SUV but hoping to avoid overpaying, this car is an absolute gem. It competes confidently with more expensive brands and exceeds expectations on almost every level. I couldn’t be happier with my experience and highly recommend it to other shoppers.

I have purchased or brought friends to purchase seven KIA cars (Soul, Seltos, Sportage) in the past four years. Dave Sabitina has been my salesperson of choice for each of the transactions. He has gone above and beyond to ensure complete satisfaction with each purchase. I would not hesitate to recommend this dealership and Dave. My only complaint is that the car wash is terrible and I don’t use it, so the free car washes are not a perk.

I bought the car with 90,000 on the odometer. The car, when got on it hard, would start hesitating, and struggle to accelerate. The CVT transmission is defiantly a critter to get used to. The biggest negative thing I found about the car is that it noisy on the interstate. A lot of road noise in the cab to the point I have to turn the radio way up! After repairing the hesitation issue, and ignoring the CVT quirks, the car is very reliable.

I would like to take a minute and say though I didn't buy from them, it was not due to their professionalism and were good to work with sending images and good conversation of a vehicle they had. I ended up buying closer to home. That said I wouldn't hesitate to buy from them as they are good to work with on the front end at least.

I think for the most part, I like my car. I have had a couple issues, one of them is probably not the cars fault, (but seeing other people have the same issue, it makes me wonder) I now have 50k miles on it and in that time I have only had to replace the battery and tires, to be expected on a 6 year old car. (and windshield) The windshield is the questionable item. It seemed to crack out of nowhere and I thought I must have gotten a small rock chip while driving down the highway and just didn't see it until it started to crack. So I replaced it at a cost of almost $1000. However, I am on an Outback form and it seems to be a common complaint with outback owners of this year, having the windshield crack out of nowhere. Could it be the frame design? Maybe, but it does seem suspicious that others have had the same issue. One other problem I have had is if I let my car sit unused for like 5 days, the battery goes completely dead. There seems to be a parasitic drain somewhere on the car. It doesn't happen if I drive it every day, but if it sits for about 5 days unused, the battery goes completely dead. I have read it has something to do with the DCS system in the car, but you have to pay the dealer a diagnostic fee to verify. I drive it enough I have not gotten it checked, but next time I am at the dealer I am going to ask them about it.

Great experience with Jason , He went above and beyond to help me and answer my questions. I Highly recommend Kellys to anyone looking.

Great awesome cars in every aspect, comfort, performance, handling, smoothness, features, reliability (not in some models though) and especially safety. You get the best bang for your buck in Volvos. Only thing I would say is to stay away from the XC90 T6 (petrol engines) from 2015 - 2016. (Not sure if 2017 has these problems, as I havnt experienced anything from the 2017 models) I sell many of these Volvos But the petrol XC90s T6 from 2015 - 2016 are very unreliable because of being the first year of these models when they first came out. Had many experiences with failing superchargers ($4k to fix ) evaporator failing ($5k to fix) and also these engines have a known fault that the pistons don’t inbed in properly in some of the engines and it burns massive amount of oil. (Did a test in a customers car, was burning about 2L of oil every 1000km) Also comes with a few hiccups here and there with coolant leaks, and oil leaks etc. I’ve never had a problem with the XC90 D5 (diesel engines) as they seems much better because they don’t have the engines failing or a supercharger in these models. This have the failing evaporator but this item was the least part failing out of everything I mentioned. I hope this information has helped out some people who are deciding to purchase a Volvo 😊

Ryan you are awesome! Wanted a car that was new and Soul Red! Well told one was in transit and 30 days later was called and told it was there! The service was top notch from beginning to end! Thank you so much! Love the car!!!!!

I went from owning a 2003 Monte Carlo SS to a 2017 Subaru Outback. It was worth every penny. My Subaru is not only reliable, functional, and cute; it also saved me from being injured in a bad crash. This past fall a six point buck hit my car head on and I never saw it coming. It was a fatal crash for the deer, but not for me. As heartbroken as I was to see my car crumpled on the front, I was so glad it wasn't me. It was a repairable fix and made me really appreciate my car.

They talked me out of service I didn't need but had scheduled, so I appreciate that! Very friendly, kept me informed with both the standard text updates and video walk through. He also came into the waiting room several times to personally give me updates.

Love my 2018 limited Forester , Great as you the very comfortable love how it drives good gas mileage so far.. highly recommend this car great for transporting kids also… Very quiet driving experience

Great group of guys there , They will work hard to get you the best rate. With a nice big selection of vehicles to choose from!

I had to make a 5 1/2 hour drive recently and loved how smoothly my car drove, especially using cruise control with “eyesight” so it slowed when I was too close to the car in front of me. I couldn’t even feel it; I watched the speedometer. Love the safety features and extras like seat warmers and large sunroof.

Great experience! The 2018 Acura MDX was pulled upfront when I arrived and ready to go for a test drive! Rick was knowledgeable, not pushy, and so very pleasant to talk to!

I love it! Bought it new in 2020. Grand Touring Reserve with the turbo in Soul Crystal red metallic. I'm currently at 56k miles with zero issues. I do oil changes every 5k miles. Originally I test drove a CRV, RAV4, Forrester, and CX5. I picked the Mazda bc it looks, feels, and drives like a luxury SUV. 320 |b/ft of torque for a compact really gives it the edge over anything else in the class. Four years later and it still feels as solid as the day I bought it. The handling's amazing, and the ride is great! Some people have called the ride firm but I would say it's super compliant. It settles very quickly over bumps without feeling upset. The Bose system sounds "good" but only has bass and treble adjustments with no mid which would make it even better. The ventilated seats work better than in other cars I tested as well. It's also one of the quietest too letting in very little wind and tire noise.

Best dealership experience in my 74 years. Friendly, no pressure atmosphere with attention to service.

2017 GC Limited 4WD. Bought it 3 years ago with 53k miles and now approaching 108k miles. When we bought it, we went to fill the tank for the first time and the gas pump kept shutting off. Turns out there was a known issue with the fuel filler neck assembly. The selling dealer replaced it under warranty and we literally didn't have another issue until 100k miles. At 100k miles took it in for new spark plugs, which is normal maintenance, and found the radiator leaking. The new radiator was not cheap. Have not had any other issues, just replaced the factory original brakes, they made it almost to 108k! We live in Minnesota and this vehicle is an absolute beast in the snow. Put it in snow mode and it is very stable and feels unstoppable. It is a comfortable long distance cruiser and gets decent mileage on the highway, between 24-27mpg. The UConnect system is very easy to use, and the nav is pretty good, but the whole system operates quite slowly. That's a minor complaint I think. Overall we are pretty happy with our WK2.

Communication was good. Product was as presented. The only problem was that the car was sold less than two hours after I looked at it. I’ll keep an eye on their website

This is my fifth Volvo. My most important feature in any car is safety, and this car is SAFE. It is super comfortable, reliable, attractive, and an all around great car. I had XC70's until this XC90. It was tough to switch, but I'm so happy. My only disappointment is that I have two big dogs and they can't both fit in the way back comfortably, so I have a crate in the way back and a crate in the middle with two seats folded down (one up for a passenger). Otherwise, it's a "10." No issues at all at 4 years in.

Adam is just a really nice man. There was absolutely no pressure. The transaction wasn’t the least bit stressful. They didn’t have the car I wanted in stock so they got it in on a dealer trade. I made one trip to the dealership, signed all of the paperwork, and drove home in the new car in less than an hour and a half.

Great SUV ! Worth the price! Very comfortable and smooth riding with excellent fuel mileage on the front wheel drive model ! Will look forward to buying another one !

Our salesperson Jerrid was really helpful, and he made the buying process smooth! I found that their cars were competitively priced and I was willing to drive further to visit this dealership because of their good deals.

When shopping for our Santa Fe, we looked at many different models brands and sizes some smaller some larger and felt very comfortable with the size of this vehicle. The interior is beautiful and lacks the big TV screen that many of the SUVs have that I didn’t care for. After driving it, I was impressed with its cornering handling breaking an overall driving position. I now have 15,000 miles on it and I’m totally impressed with its comfort and all of the safety features. Some of the smaller SUVs we drove were noisy, and I felt every bump on the road, some of the larger SUVs were just too big. I was impressed with how quiet this car was and how it smoothed out lot of the rough roads that we have here in California. We have the SEL model with a 2.5 L turbo charged engine that has plenty of power and decent fuel economy. I get over 30 miles per gallon on the highway and 25 miles per gallon in town. This is an amazing vehicle that drove nicer both in town and freeway than many other SUVs costing thousand more.

Was a great experience. The staff was very easy to work with and had great customer service.

I initially leased my Grand Cherokee Limited but ended up buying it outright at lease end. It has been an awesome vehicle for the 6 years I've had it. I have only had two minor things that have needed work, one was AC needed more coolant and leaking rear strut which must be a fairly common issue as my mom's Durango has had the same problem. Super comfortable ride and plenty of room. My only beef is the halogen factory lights are horrendous but swapping the bulbs out for LED made a big difference for under $200. I normally don't keep a vehicle for longer than 2 years, but after 6 I love this vehicle just as much today as did the day I ordered it!

Had to have 2 wires overlayed due to damaged wire setting off ABS and Stabletrek warning lights. Did and excellent job finding problem and solution

Professional Driver says ---amazing engine performance in the SX. V-6 able to tow 5000 lbs. Eight extra gears on the handle shifter. Super bonus for driving the mountains and beach. Fun, fast and responsive handling. Roomy enough to haul furniture and heavy items. Comfortable for everyone on long haul family trips. Dealer maintenance cost is the lowest that I have ever had on any vehicle. Not a jaw dropping looking SUV but the interior ammenties will make you forget about that.

This is the second Subaru I have bought from this dealer. The wife bought her Outback in 2015, and she is still in love with it. Due to physical issues, I needed a car that was easier for me to get into, decided to give the Forester a look and it was a perfect fit. I am also well pleased with the service dept and sales staff. Highly recommend Serra Subaru.

I Have owned five Rx350’s. I live in a rural town in South Carolina and drive a lot. I have a 15 that has 207000 trouble free miles. I’ve only done normal maintenance. I bought a 14 about a year ago that was one owner with 54000. It now has 76000 on it. The 15 was built in Canada and the 14 was build in Japan. We Love the Rx350 although We don’t like the body style on the 16 up.

Staff were very responsive and respectful of my time. I was able to get a very good deal and purchased the mercedes I had inquired about. Top notch dealership!

I’ve had my 2019 Buick Envision since January of this year (2023). We were traveling from GA to MS today and for the first time ever after hitting a bump two different times (a couple hours apart) our vehicle started vibrating and shaking terribly. Very concerning.

No high pressure tactics. Knowledgeable! Service department always helpful and friendly. Have bought 6 vehicles during the past 8 yearr and have been happy with all aspects of the dealership.

For a car made in China, with their reputation for putting out shoddy products and looking at their buildings and roads that's falling apart as we speak, I was totally surprised at the quality built into this car, not knowing at the time of purchase that it was made over there, which would have made me pass on buying it. But we are talking GM here, that built the plant in Shanghai, who took every part over there just to use their labor only to assemble it, and they did an excellent job. I figure that GM pays them better than all other jobs in that country and they don' t want to lose that job, so they do the best that they can when putting it together. We are at 105,000 miles now, and did all the oil changes and did go through the hundred thousand mile checkup and all fluids changed, and it has yet to have anything to go wrong with it except for changing out the 5 year gel filled very expensive battery *at 5 years on the dot, and the second set of tires. Even still has the original front pads on the brakes, but due to my real easy driving and feathering them coming up to stop lights, trying not to let the stop/start system engage at full stop, and have been doing an excellent job in timing lights and breaking one law by doing 'rolling stops' at stop signs with no cross traffic in sight. I'm a person that drives a vehicle until it rots down, like I did my '84 Toyota diesel pickup that I put over 800K on it until finally the box frame under it rusted in two, forcing me to park it forever, with the engine still running in it. And with this car I'm shooting for the same mileage before it falls apart just from so many miles on the body.

We had excellent service. The sales guy was top notch. Everyone was extremely nice and helpful. We will go back soon

I can’t tell you how much I love this car. Drives like a dream compared to my Cadillac Escalade. Handles well with plenty of acceleration. Nice clean designed exterior and well appointed interior. Only flaw are the drink holders and the lack of remote start since it is German.

I've had three other Subarus and this one is my favorite. One of the best parts about this car is how spacious it feels inside. The tall roof combined with the panoramic sunroof bring the outside in and make for a happy drive. It also has the famous Subaru boxer engine and AWD. Road noise is a bit louder than competitors, but that's ok to me because it makes the ride more fun. Also like the Eyesight suite of safety features. It adds a level of confidence to my commute. It also holds a lot of cargo when it needs to do it.