Used 2024 Tesla Model Y for sale near Landover Hills, MD

Worked with Jamal. Very quick to respond and thorough. They calculate the clean energy credit and tax and fees correctly unlike a lot of dealers that overcharge them (do your math). This dealership seems to have a good reputation and I understand why. Stay away from the ones with poor reviews unless you can do your own calculations!

On Friday 8 December 2023 I took my car to Oursman Jeep in Bowie , Maryland. For whatever reason the computer would not recognize the key when trying to initiate ignition. At Ourisman Jeep the service advisor , Mr. David Valenzuela, listened to my concerns and, at no point, did he interrupt allowing me to to clearly present the problem. He asked me a handful of questions to narrow down the possible cause of the problem . A short time later he decided it was not the car itself but the fob battery. He replaced the battery in both of my fobs : problem solved! I certainly was impressed with how he deduced what the cause of the was. As impressive as the problem solving was , what was equally impressive was his command of "Customer Service 101". Eye contact, respect for me as a customer/ human being and not as "the guy with the malfunctioning Jeep". He was patient to a fault. Great example of "just getting the job done the right way". 5 stars, at least.

I have been talking to multiple dealerships these past months and this one specifically stuck out the most to me. Even though I'm all the way down in Arkansas, Alberto was extremely kind and helpful during the entire buying process. He was never rude or pushy at any time and even made the time to message me during his day off. I cannot express enough how efficient and considerate he was and am saddened that I was unable to give him the sale due to being unable to get approved for the loan. Anyone would be lucky to deal with Alberto, and I'm sure any other of the salesmen found at Criswell Maserati. If you find a car you like from this dealership, understand that you are in the best hands! Cannot recommend enough

Pohanka does a good job servicing vehicles and will not force you to get something done. The service department takes care of your car till the end. My last visit I had a big white ding scratch on my passenger door from some careless person at the dealership but for the many times I've been there I have not had an issue.

I scheduled an appointment for my car to be serviced with Mr. Medric Mills based on past experience. I was greeted and he explained what needed to be done and the estimated cost. I went to the waiting room, and he told me he would come and let me know when the service had been completed. After explaining the service done, he also informed me when future repairs were due. My experience was excellent with the best customer service.

Needed to get a replacement key fob for a company car with a fleet management service. Mohammad completed all the paperwork and obtained the approval from the fleet manager. He did a great job.

My continued experiences with the staff at Jim McKay Chevrolet have always been great and this time was no difference. From the service rep to the cashier at checkout, Awesome service.

Brian and Ayden made my buying experience seamless and enjoyable. They were both professional, knowledgeable, and attentive from start to finish. I appreciated how they took the time to explain everything clearly and made the entire process stress-free. I highly recommend this dealership ? ask for Brian and Ayden!

If my credit was on point I would've been driving my dream car. The K900 is a sleeper for those who do not know. But they did try to help.

On 12-23-24; I had the pleasure of working with Darren Badillo (sales rep), Corey Davis (GM) and Stacey from the finance dept. When I say I received A1 service would be an understatement. This dealership and the employees made buying a car seem like walking in a pizza shop and ordering a slice of pizza (that simple). We got started at 10am and I walked (drove) out at 10:48am with a 2019 Mercedes E53 AMG. I highly recommend anyone looking for a vehicle to buy at VINS MD and ask for Darren.

David was the person I had dealt with and it was a good experience and he was easy to deal with, good people!!