New and used 2025 Toyota 4Runner for sale near Lowry Crossing, TX

I continue to get my car serviced at Toyota because of the customer service Joel Caspers provides. He's friendly, knowledgeable and helpful. The work is always great. If there is an issue he will make sure its taken care of in a timely manner.

This review is based on 300 miles so reliability is really an unknown but I purchased based on Toyota's reputation. I was looking at larger SUV such as the Chevy Tahoe and Ford Explorer/Expedition. Reliability has become questionable on both so, I opted for my first Toyota. I have the SR5 which is the bottom trim level. It has all of the safety features and same engine as the other models. It's not a luxury SUV by any means but, it's functional, purpose driven and the cost was reasonable. You can go as high as $70K+ on some trims. I added 4WD to mine and it had a few small extras. Cost was MSRP and about $44.5K plus tax. The cabin is quiet, seats are comfortable. I did not get the third seat option. I prefer the large open space. On the topic of cargo area, Toyota left the third row side panels in place so, that eats up a little room. Also, the cargo floor has no underfloor storage, it's fixed. Infotainment is good, 8" screen is ample for most folk. Safety features seem good so far. Gas mileage is averaging 23mpg but, on a run at or below 70mph, you should get 25+ in eco mode and sensible throttle use. The engine seems to have a lot of power that kicks in at low RPM. Very nice. Lots. of plastic on the inside but fit and finish is good. No rattles so far. I did not purchase the car for 4WD activities but nice to have is stuck in the snow.

I brought a battery purchased a year ago, 2024, that has 84 months of warranty and asked to be tested and if not working assess probation and replaced. Toyota employee asked me to provide proof of purchase. I did not have receipt from a year ago. I asked him to check in his system using car history by VIN. He said each Toyota dealer is different. I did not think the issue was name of the dealer rather the centralised Toyota dealer system dealers use. I mentioned this battery was used just one year with 6 more years to go. He replied he doesn’t care whether purchased a year or many years ago. All they need was proof of purchase. How many people keep receipts for years? If something of big value was purchased, it will be kept as long as needed. Gentleman was not willing to check in Toyotas’ Sysem. I did not appreciate that type of poor customer service. I finally asked him how good/bad my battery was. He told me to take Toyota’s battery to Oreily or Auto Zone and get it checked. Another disappointing comment. Toyota should find constructive solution for its products and parts to its customers. Gentleman should not redirect customer concern to other business like Oreily or Autozone Hopefully, this type of poor customer service will be properly addressed and soon corrected.

I had Robert M as my service representative today and he kept me updated throughout my visit. He worked with me and got the best value for the work that was done. He also pointed out that there were some concerns that I needed to be aware of until my next visit. Robert is an asset to this dealership. I will be back!

Great service department, Cannon Campbell is always a big help. I always have my toyota serviced at Pat Lobb.

Pat Lobb Toyota of McKinney does excellent service job every time I have maintenance checkups done there.

If you’re looking for a new vehicle, ask for Jesse Esparza to help you out. He helped my husband I out when we were trying to decide on buying a vehicle. We were full of questions and he answered them all and he gave us a lot of information to help us. Jesse is definitely the one to ask for and we will always as for him. Again thanks Jesse

Elvin Martinez was the salesman that took care of my business with Toyota of Richardson. He is very nice and helpful with everything that needed to be done. He also speaks perceft Spanish and English. My recommendation goes to him 100%.

Always get good service and professional treatment from the team at Rockwall Toyota. I recommend them.