New and used 2025 Toyota 4Runner SUVs for sale near Des Moines, WA

Long story short, my first experience was a complete debacle. I left reviews on Google and Yelp, and I was contacted straightaway by Mark Therrien (new car sales manager). He explained the situation from his perspective and offered an apology and a workable solution. At this point, there was no agreement that I would return, but Mark handled a tough situation with the utmost professionalism After a short call, Mark did a number of things that I appreciate and value: • Got some information from me so we could take advantage of my drive time to get credit worked out. This multi-tasking saved a fair amount of time at the dealership. • Gave me a side-by-side comparison of my pre-approved interest rate and the rate they were able to offerWhile I was driving, Mark and team found a better interest rate that reduced my payments by a few dollars per month. The reduction was not large, but the point is that they went out of their way to optimize the loan for me. • Mark presented me with a simple and straightforward set of numbers that explained the cost, their cost, a fair trade in value, and what my payment would be. Somehow I knew that buying a new car only required some basic arithmetic with a handful of numbers. This was exactly what I was looking for. Look at the bottom ¼ of a sheet of paper, do some math in your head, and know what the heck is happening. • He also did something unnecessary but very thoughtful to compensate me for my time. • Talked to me like a normal person engaging in a basic and mutually beneficial business transaction. Honest, straightforward, and very comfortable conversation. • Mark hustled to schedule the cleaning of my new car and visit with finance in a way that helped to make things go faster. Again, this was my second long drive and for other reasons, I was really pressed for time. My visit with Nicole Smith in finance was equally straight forward, honest, simple, and educational. • Nicole likewise gave me a very clean set of numbers to approve and the signing process was quick. • She also provided a surprising amount of useful information. A lot of this was regarding various warranties and packages that they could offer, and when I saw that coming, I felt a little twinge of irritation start to arise…again mostly because of some bad experiences earlier in the week. But I listened and realized that the things she was talking about were reasonably priced products that had a solid value proposition. • The point is that there were no gimmick products and those that were offered had a benefit at a good price, and there was no hard sell. Basically just a well thought out presentation of the value proposition and a “feel free to take it or not” quality to the discussion. • Nicole also gave a very interesting piece of insight and advice about an insurance product. Without going into detail, there was a thing that I thought was a good idea, and she explained to me why it was actually a pretty bad idea…and it made perfect sense. I didn’t see it because I’m not a professional in this particular field, so the edification was appreciated. Finally, there was a gentleman that did a great walkthrough of my car. I am amused by the fact that most of the learning has to do with a computer and how to talk to my new car. Overall, I am completely satisfied with this experience. As a business person, I’m enjoying looking back at this as a case study of sorts. Mark and Nicole’s ability to take fiasco and turn it around into a positive experience is noteworthy, and I would definitely consider doing business here again.

This review is based on 300 miles so reliability is really an unknown but I purchased based on Toyota's reputation. I was looking at larger SUV such as the Chevy Tahoe and Ford Explorer/Expedition. Reliability has become questionable on both so, I opted for my first Toyota. I have the SR5 which is the bottom trim level. It has all of the safety features and same engine as the other models. It's not a luxury SUV by any means but, it's functional, purpose driven and the cost was reasonable. You can go as high as $70K+ on some trims. I added 4WD to mine and it had a few small extras. Cost was MSRP and about $44.5K plus tax. The cabin is quiet, seats are comfortable. I did not get the third seat option. I prefer the large open space. On the topic of cargo area, Toyota left the third row side panels in place so, that eats up a little room. Also, the cargo floor has no underfloor storage, it's fixed. Infotainment is good, 8" screen is ample for most folk. Safety features seem good so far. Gas mileage is averaging 23mpg but, on a run at or below 70mph, you should get 25+ in eco mode and sensible throttle use. The engine seems to have a lot of power that kicks in at low RPM. Very nice. Lots. of plastic on the inside but fit and finish is good. No rattles so far. I did not purchase the car for 4WD activities but nice to have is stuck in the snow.

Chas at Toyota of Lake City is the best sales person! He went the extra mile to find the exact car I was looking for. There was one out there with the right exterior color, but not the interior color that I wanted. He could have left it at that, but he didn't. He kept looking until he found the right color combination with all the extras I wanted. You can't go wrong working with Chas!

I won't say that my experience with Toyota of Lake City was 100% positive, but Alex was super helpful after the sale. Arben was also great during the sales process. I love my car.

I want to appreciate the Toyota Lake City team as a whole. The outstanding hospitality I received yesterday from Max as he walked with me step by step towards making the right choice and purchasing of my Corolla Cross, not to forget Shay Wilson who with much love made it happen. Big up guys. You are awesome!

Best experience ever with a dealership repair...wanted a new key fob programmed, wrong one sent, they managed to get it all done anyway and were helpful and friendly in the process!

Each of the 3 people I worked with were fantastic! My sales person, Tyra Haggerty, was kind, fun and was able to answer every question I had about the car. The senior sales person, Eric, was beyond helpful, also very kind and understood my potential concerns with the car. He researched while Tyra and I were on the test drive. Alex Lake, the financial person I met with was even kind, sensitive to my wants. Out of 3 dealerships I dealt with while car shopping, this was the only one that gave me a fun and positive experience.

Accidently caused battery to die. Was not sure. After a jump start the car ran fine the rest of the day and following day. Went to service department to have system checked. Mitch Paulson checked the battery and everything appeared fine. I had made an appointment and he could have gone ahead and taken the car in and run up $100 bill or more. In just a few minutes I was reassured the battery was fine and on my way.. I feel I have always been treated fairly at this dealership. Again, thank you to Mitch Paulson