To start, I am Toyota loyalist. I have had a 2003 Corolla since 2006, and it' s been my first and only car. I found a deal on a 2016 Corolla at Byers via CarGurus, and I was excited to learn more. I immediately called the sales line, and was put through to sales representative Kyle Foos. Kyle proceeded to explain how the financing with my credit union would apply to this vehicle, all while not pressuring me to go with dealer financing instead. As the financing approval process was happening, Kyle was texting me to insure every step was being taken to get my CU app approved. We then set up a time to come in, and when we arrived to look at the car, the car was being washed, detailed and inspected. When it was ready, Kyle was very patient to take us on a test drive. The car was in great shape mechanically, and the interior, overall, was in decent shape. Upon our return to the dealership, we (my significant other and I) took a good look at the exterior. When we got to REALLY looking at it, the paint and body condition were a little worn for only two years of driving. However, that is part of why the deal was so great. Still liking the car overall, I asked to look at ALL other similar options. Kyle was SO understanding to my reasons for keeping my options open. That said, the other cars just didn't quite match up to that oh so "sporty" red like the first one. While looking at another option, I said "Yeah, the only real bummer is the paint on the first one, otherwise, I'm all for it." Kyle could tell that bothered us. He actually then started telling us that a paint/dent repair company is in typically on Thursdays to do touch ups and repair work. Seeing that this would be the right thing to do, Kyle took a suggestion to his sales manager, and came back with great news. They are doing my touch paint job for FREE. Truly a great customer service move- he wasn't pressuring me to "just take the car," and deal with something that made me unhappy, and he didn't want me to walk away from a great deal overall, not mention a sale too! I will certainly keep this experience in mind when I am car shopping in another 15+ years (I mean, it's a Toyota, haha)! Seriously, though, I will be a returning customer for my next car buying experience, and will recommend this dealer to anyone looking for great service AND a good deal, not one or the other. Word of advice before anyone wastes their time before Byers: DON'T GO TO RICART AUTOMOTIVE IN COLUMBUS OHIO. So happy that a bad experience there, led to a great one at Byers. Thanks, and happy driving!!!
I had inquired about the price on a new 2018 Toyota RAV4 with rebate on-line. A salesperson responded within a resonable amount of time. He suggested I come in for a test drive. This was during the Thanksgiving week and I didn???t get in there so I received another email invitation. I didn???t call for an appointment as they wanted but simply stopped by when I had a free afternoon. Well I was greeted outside of the bldg and asked for the salesman that emailed me. He was occupied with a customer but Jeff Hoppes continued assisting me with answers to all of my questions. He went above and beyond my comprehension of my own questioning and left me knowing that this was definitely the automobile that I wanted to purchase. Thanks to Jeff I received my new Rav4 the same day. Dave Howard worked me us on all the legal paperwork and it went smoother than most other situations I???ve experienced in the past. Great new car purchase experience.
2019 Toyota 4Runner TRD Pro Review
Most reliable 4x4s out there
by MarceLLama from SAINT AUGUSTINE
April 26, 2019
5
I got my 19 4runner Sr5 4x4 for specific needs as restaurant shopping and surfing, it has plenty of room for transporting cases of beverages, fruits and vegetables etc and also gives me the powerful 4x4 I need to get to my surfing secret spots when I'm not working, overall a phenomenal utility vehicle, is big, is strong, is sexy.
I went in and had no hope in getting a car banks were denying me left and right. I end up getting approved because the owner looked out and got me into am 08 Pontiac and I was shocked I even got an 08 anything I thought it would be a 2002 or something.
2017 Toyota 4Runner SR5 Review
Owned it for a few hours so far so good
by Whitney from Van buren Arkansas
February 6, 2019
5
It is fun to drive the comfort is great glad it had the cloth seats it looks really nice inside and out has some paint chips on the hood but they are small
I am writing this letter to applaud for Damion Reed at service department. I am working for Ohio State, and I took our research truck to Bob Caldwell this morning. During the service, Damion showed his professionalism and friendly hospitality. More importantly, he initiated to fix the recall issues to remove safety concerns. I see integrity, honesty and honor from this man, and he will be an great asset to establish Bob Caldwell's reputation.
2017 Toyota 4Runner SR5 Review
there is a reason these have a cult following
by RickRunner from CASA GRANDE
December 27, 2018
4
the 4Runner is an excellent vehicle, whether you're taking it on off road trails in Sedona or just simply running to the grocery store, this SUV is capable of it all. When purchasing a 4Runner you can rest assured that in the legendary reliability of Toyota and that these vehicles are built to last you hundreds of thousands of miles. the styling is rugged yet classy and i feel it truly has a timeless look that will never go out of style. When I get behind the wheel of my 4Runner i am comfortable with the ride and peace of mind that it can tackle anything I am planning on doing or going.
So far the vehicle meets all our needs. It has everything we need, especially 4 WD. The only thing I would change is it having a better cargo rack on top for travel.
Used but great low mileage, nice and well maintained, very clean...almost impeccable, runs awesome. It is my 3rd car from them and I’ve been very fortunate with the cars and service.
Loved it!
Amazing response. Quick paid attention to my credit needs
2019 Toyota 4Runner Review
Safety standard are the best I have ever owned.
by Charlie from Columbus, MS
May 7, 2019
5
I feel very safe driving this Forerunner. The safety features are really good. It is a very comfortable ride for my passengers. Love everything about it!
We stopped in to test drive a Toyota Sienna to see if we would like one. The salesman Matt greeted us and was very friendly. He went over everything on the van and explained things to us on the test drive. He was great from beginning to the end. The only reason we didn't buy that day was the van didn't quite have all the options we were looking for. They were also willing to give us the price we needed for our trade. Real sorry it didn't work out. These guys were great!
2018 Toyota 4Runner SR5 Premium Review
Great Purchase
by Sue from Mohnton
May 15, 2019
5
Went from owning 4 FJ CRUISERS to a 4Runner. I am very satisfied with my vehicle, the way it looks, the color, the way it drives, the comfort. I still have to say the FJ CRUISER was my favorite vehicle ever.
I have purchased 3 new cars from Toyota Direct and since I'm still driving my last car, a 2003 Toyota Sienna I decided it's time to get a new car. I decided to check out the used car department and they have tons of inventory and I wanted something fairly new. John Ross was the sales representative and he was really great, seemed to know just what I was looking for. He was knowledgable, friendly and was able to assist me without being pushy, I love my new car and I would recommend John to anyone that asked.
2017 Toyota 4Runner Sport Review
most reliable SUV I've owned....some for the 2004
by answermann1 from Dupont, WA
April 23, 2019
5
Holds its value like no other SUV. A true off road beast. Great handling and unmatched reliability. Top safety rating. This is the second 4 runner I've own. I've had countless people want to buy my CEMENT color TRD Pro 4 runner offering more than the original MSRP...Amazing!
This is the BEST dealership you could EVER visit (seriously)
by ThanksAMillion from DealerRater.com
November 5, 2018
4.6 (438 reviews)
This was our first time ever buying a car at a dealership (altho we've visited quite a few) and oh my goodness what an incredible place to BE! You absolutely HAVE to at least visit this place! It's GORGEOUS! The cars are amazing and everyone there is 100% friendly, respectful and well-educated about ALL the vehicles you will find there. They know absolutely everything there is to know about the cars they sell and this is not an exaggeration. How many times have you gone to a car lot and asked normal everyday questions about the cars and no one has a clue what any of the answers are? It actually happened to us enough before we got to Germain that we thought ALL car salesmen were relatively clueless (lol it's true I'm sorry gees). Well not here! Everything at Germain is pristine and the cars are incredible. You will see cars here that you've never seen before . There are no words really; it was a wonderful experience in every way. We got a FABULOUS pre-owned Honda CR-V that is simply perfect! Traveled an hour and a half to get it. Mr Anderson met us and even had the CR-V parked right by the door ready and all warmed up inside :-) A great guy who helped us every step of the way -honest and very trust-worthy, a down to earth person. We will absolutely 100% return to this dealership! It honestly doesn't matter where you live --you've GOT to travel to this place and see the gorgeous cars they have. Hopefully Mr. Anderson will be there (you could ask for him!) but if not, all the other salespeople we met were super nice as well. A+++++
2016 Toyota 4Runner Limited Review
I love my new 4 Runner
by Go Red Sox from West Chazy, NY
April 29, 2019
5
My 4 Runner meets all my family's needs. We were surprised it drove so comfortably, not like a truck. And all the extra room is a bonus. We loved dealing with Handy Toyota in Vt.
McDaniel's had amazing service and extremely nice sales staff. Got the best deal on a used car.
SL
2019 Toyota 4Runner Sport Review
Wanted True 4-wheel Drive Again
by PhillipS from Galion, Ohio
April 30, 2019
5
Haven’t had it long but it seems to be a solid vehicle that will meet our needs. Nice sporty styling inside and out. Had all the features we were shopping for. We are dedicated Toyota owners and this SUV will go along nicely with our 2015 Sienna...
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Carvana-Touchless Delivery To Your Home Review
Easy easy EASY way to buy a car!
by janders5511 from DealerRater.com
December 3, 2018
4.2 (5770 reviews)
My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder
2015 Toyota 4Runner Trail Review
Very reliable
by Jaysale from Dallas, TX
May 3, 2019
5
Best car I have ever owned its very reliable used by me only for family transport.great car engine runs soft everything about this car is Excellent
I went in to look at a few cars I found online. I was greeted with friendly smiles and treated like family from the minute I walked in the door. Ed and his daughter Autumn worked very patiently with me for 3 days until I finally went back to purchase my Rendezvous.
There are a lot of dealers or there that just want your money and a sale. They pressure you to buy something. I never felt that way at Bexley Motorcar. They called me by name when I went back and they had everything ready to go for me so that I could get on my way. I really appreciated everything they did. If you're looking for a good quality vehicle and want that family experience, this is where you should shop.
2007 Toyota 4Runner SR5 Sport Review
it's very reliable car
by kevin vang from St Paul, MN
April 10, 2019
4
This vehicle has the best handling, reliable, power of towing. Very nice SUV. It runs like a new car, no rusting under the vehicle. It's a great SUV.
If your looking for a new vehicle check out the Staff at Byers Chrysler Jeep 465 S Hamilton Rd Columbus Ohio 43212. WWW.byerschryslerjeep.net see Mark Mulholland for your new car purchase. Mark is exceptional sales person makes visiting a dealer enjoyable. He will work for you at your convenience! Mark Mulholland sold me my 2013 Ram three years ago yesterday I purchased 2016 Big Horn from Mark. I recommend Mark to anyone who is looking for a new car and dreads the purchase process. Mark will work directly with you through the whole process. If you like new every few years Mark will show you the difference on buying/leasing let him know what your thinking and he will come up with the right options for you to choose not what he thinks you should choose. I have purchased a lot of vehicles in my day from buys to leases and Mark and Byers makes it a lot better experience for me unlike the other dealers where your there from open to close. Once you decide on the vehicle you want and choose the best purchase option for you, Mark will have you on your way within an hour. Thank again, Mark Mulholland Alan
2017 Toyota 4Runner Sport Review
Reliability,Comfort, Fun
by GEOFUNAZ from Mesa
February 16, 2019
5
Definitely a fun SUV for the family . Reliable and fits 7!! From the beach to the mountains, this SUV does it all. Smooth ride and never ever have mechanical issues. Well built and would probably buy another if able..
In all honesty we, pretty much, bought it on a whim and are very happy with it. It rides wonderfully, has plenty of power and is loaded with lots of extras.
I trade in my crappy 2016 pilot to this bad boy. This 4Runner is perfect for my family of 5. We’ll be using this car for our outdoor adventures. We took it to Oceano Dunes for camping and off roading. It drives very smoothly. We like everything about this car.
My wife and I seen this suburban on line it was just what we had been looking for! Called spoke to Chris (salesman) said they still had it and he would get it out and ready. We drove the 187 miles and it was out ready for us to see and test drive. We love it!!! Did all the paperwork and brought it home. On that Monday after we were there on Saturday Matt(manager) called and told us the financing did not go through because we lived out of state. Matt worked until he was able to get us financing in Indiana!! These guys were awesome, they work together and made this a painless has possible!! Columbus auto source is a great place. Thanks guys!!!
2008 Toyota 4Runner SR5 Review
The Best Car I've owned
by Travel from California
May 8, 2019
5
It's just the right size, has very comfortable seats and is loaded with technology! If you're looking for a new crossover in this segment, put this one on your short list to test drive.
Trent made buying a used car a very pleasant experience!
by christine67 from DealerRater.com
December 3, 2018
4.5 (2618 reviews)
I had been looking for a used Highlander for about two months. Trent stayed in touch with me to let me know when they received a vehicle that I might be interested in. He was always very friendly, not pushy and was honest and professional from the start. Luckily, he contacted me last week to let me know they had received a Highlander that was in very good condition. Since they just received the vehicle, the dealership was not willing to go down on price quite as much as I'd like (out of Trent's control), but we still agreed on an overall fair price -- without a lot of haggling/stress to me. I was very thankful for that. The financing employee that I dealt with (Steve, I believe) was also very helpful and friendly. My only disappointment and why I rated a 4-star instead of 5-star for the dealership is that I realized the day after I purchased it that the rear wiper blade doesn't work. I was hoping they'd catch it on the inspection but mistakes do happen. I'm not sure what it will cost to fix it. I would rate Trent though a 5-star PLUS and would not hesitate to recommend others to have Trent help them find a used car! UPDATE: I changed the overall dealer rating to a 5-star as they worked with me to get the needed repair/service done at no charge! Thanks to Nick in Service.
2018 Toyota 4Runner SR5 Review
I love my new car!
by JackieOK from Tulsa, Oklahoma
March 29, 2019
5
It is a great car - I love it! It rides like my old MDX and is so roomy. The bells and whistles are wonderful and it is just the right size!
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