New 2019 Toyota 86 for Sale

Ms. Deibler, was our sales person when we bought a new 2019 Hyundai Santa Fe. She was an amazing, professional, courteous amazing sales person to work with. I have bought several cars brand new and have never had such an enjoyable, painless experience as I had with Ms. Deibler purchasing this vehicle. We, my wife and I were waiting to be helped as othe sales reps passed us by, Ms. Diebler politely and kindly asked if she could help us and from that introduction took care of us every step of the way, through the car buying process, which can tend to be a tedious and daunting process. Ms. Deibler made the process very pleasaurable, not only pleasurable but pretty expediant. Most car sales I have experienced take about four hours, this took only two. Kudus to Ms. Deibler for her can do attitude and above and beyond unwavering comment to customer service. We couldnt be more thrilled with our purchase or buying experince at Fitzmall with Ms. Molly Deibler

Toyota has a recall on engine. Koons Tysons Corner Toyota dealer informed me and completed the check-up and updated the software. The entire process is streamlined, fast, and professional.

I visited the Service Department of Koons Arlington Toyota on Friday morning (Black Friday) for the first time, and for my first scheduled 6 month service on our new 2018 Toyota Yaris iA sedan, which was ranked the safest subcompact on the market. For a subcompact, it has more features that most compacts have and is a pleasure to drive. As we are low mileage drivers and had just under 1,000 miles on the car, I was wondering why I had to service it at six months. I was thinking maybe so the dealership could make more money. Well, I was wrong. I approached Mr. Mehedi Patwary the Assistant Service Manager to turn my car in. After reviewing the paperwork and mileage, he advised that I should wait until the 8 month point to turn it in for the first service so that I could get all three free services spread out evenly over the 24 month free service period. And he added that the Warranty would not be negatively affected. I found Mr. Patwary to be very professional, customer oriented and very easy to work with. I was more than pleasantly surprised by his focus on my personal situation. Later that afternoon, the low tire pressure warning light went on, but upon inspecting the tires, none was losing air to the point that I had to be worried. So this morning, Saturday, Nov. 24th, I took it back and wow, was the service department busy. I re-approached Mr. Patwary thinking he probably couldn't be bothered as it was so busy, but again, I was very pleasantly surprised. He stopped what he was doing, listened to me and simply said please let me have the keys and I'll have someone reset the light after insuring all four tires were brought back up proper tire pressure right away! The car had been sitting as I purchased it over the internet some months ago for my wife who had returned to the U.S. a few months before I could. When they were working the fix for the tire pressure warning light, he came back to me and advised me that the car did not have the required Virginia safety inspection on it, asking if they could do it for me then. I had been unaware of this as I was overseas. I said yes, please. They did and everything was done with the car given back to me in about 30 minutes, a miracle in view of how busy they were. In my 40+ years of buying and driving cars, I have never received such professional customer service from any dealership's customer service department. Koons Arlington Toyota will get my service business for years to come, thanks to the superior customer service provided by Mr. Mehedi Patwary.

I was very pleased with the salesperson, Jonathan Delacruz along with the accounting person, Steffan , they really worked patiently to get me a good deal and a suitable car. I drove out with my new car the same day. I highly recommend doing business with them, you won't regret it.

I always receive exceptional quality service from Regina White. She is honest, helpful and always courteous. Regina takes time to explain the problems) and provides you with options.

I got the car I wanted at a price I wanted, even though I had not planned to purchase at that time, so I couldn't pass it up.

OJ is my service advisor and has always done a great job with my Highlander. The Service Manager Mehdi is also a great asset to the company

They gave me the info what I want but they were not friendly. The price was ok but it was not great. They have larger selection than the others. Not playing with hidden price or options

I consistently get exceptional customer service from everyone at Alexandria Toyota's service department. Their caring and professional attitudse makes it a pleasure to take my car in for maintenance. My service point of contact is Mr. Jerry Gerdes and he is absolutely excellent!!! Jerry is knowledgeable about service being provided, patient in explaining the service, realistic about the time estimates for service, informative about service changes required based on unexpected problems identified, attentive to his customers, and he is very personable. He uses these qualities with all of his customers as I have observed him for several years skillfully providing these qualities to us. He makes me feel as if I am the only customer he has as he expeditiously attends to my service requirements with the highest level of skill, efficiency, and professionalism. Jerry is the best and one of the top 3 reasons that I will purchase my next Toyota from Alexandria Toyota. -- Pat R

I am happy to recommend this dealer for service to anyone who has a Toyota. They are great at customer service and have been honest with me every time I have taken my car for service.

Advisor was Brian. Had no complaints at all, Brian was very polite and explained everything well. The facility and customer lounge were great as well.

They are the best, specially thanks to James for my car ad-hoc service for break pad and rotter issue. They listen to me and resolve the issue by replacing new parts with no extra cost to me as the vehicle is in warranty.

Best buying experience ever for a new car purchase. I was fortunate to be served by salesman Federico Cura-probably the hardest working salesman I've ever known. Federico was curtious, respectful, extremely caring, and very knowledgeable about all available cars for sale. I felt he worked hard to fulfill my needs. Federico is very polite and extremely in tune with the customer. He and Sales Manager Chris were a pleasure to work with. I especially enjoyed the low pressure sales environment. Thanks Federico and Chris for making this purchase a most positive experience!

We contacted this dealership through cars.com and directly by walking in the door. For some reason, the salesperson who we met when we walked in was required to split his commission with the less knowledgable salesperson who said she made contact first on cars.com First strike. This is something that the dealdership should address without getting us involved. We liked the salesperson we me when we walked through the door, but the cars.com referral salesperson completed the paperwork. She didn't know that much, was new, and when we called the dealership, they said she needed more training. OK, second strike. And the dealership left out some of the instruction manuals. We had to go back. Strike three. And today we get notice that Toyota is offering another $1000 off on these cars. Maybe strike 4?

You will never deal with a more honest, helpful, amazing people than at Alexandria Toyota. There aren't enough complements. Thank you everyone, you are the BEST!

Excellent especially George.I like the atmosphere there and the shuttle service.

It took a bit of time to get everything said and done due to insurance nonsense and how busy that they were, but we were beyond happy with the services offered to us, we were offered coffee, water, drinks, they helped my mom through every question that she had, every question that I had, they talked to us like people, not like moneybags, washed the vehicle, made sure that it was filled up on fuel, checked the tire pressure, adjusted the seat for her to sit comfortably, Nik helped my mom with her portable oxygen concentrator when she got overheated and couldn't carry it. The finance people told us a few jokes while they counted the monies for the vehicle, explained all of the paperwork, gave us a E-Copy so we weren't carrying around tons of paperwork, helped us understand how to get the tags and title as we are in MD and purchased in CA, Poya when we dealt with him was beyond willing to e-mail me and text me to help direct us there, random employees talked to us in passing when they were not helping other customers, I'd give this place a 6th star but it only goes to 5, I beyond recommend this place, even if it is a few more miles or dollars as the service and how they bend over backwards for people, this is how ALL BUSINESSES SHOULD BE RAN NO MATTER WHAT KIND OF BUSINESS THAT IT IS! - Signed, two happy hopefully repeat customers.

The overall Koons of Tysons has consistently been exceptional in both facilities and professionalism. Anthony Gonzales is forward leaning bt looking to the customer’s needs. He wasn’t able reach me for service recommendations but made solid decisions that met my service, schedule and budget needs. I have confidence the maitenance performed is both correct and appropriate.

Koons Tyson Toyota was a great place to buy my truck. I searched multiple dealerships and had to drive over 80 miles but they had the only Toyota truck. Everyone was very friendly and helpful, and I’d like to recognize these professionals who went above and beyond to ensure I was taken care of and had a wonderful experience: Mr. Toney Jeter (Sales Manager), Mr. Azhar Chaudhry (Financial Manager), Mr. John Boehm (Service Manager), and Mr. Juan Coleto (Customer Relations Director). I am definitely going to refer Koons Tyson Toyota to my friends.