Used Toyota C-HR for Sale in Naperville, IL

We have bought a CR-V and an HR-V from Valley in the past 2 years. We bought a 2017 HR-V and a year later bought a 2018 CR-V. Sales Manager Katy Meyer and Salesman Fred Sims helped us in 2017, and they are why we returned in 2018. Ken Negley was our salesman in 2018 and he went way beyond what one could expect in exemplary service. We had done all of our paperwork for the purchase, and we're the next in line to go into financing. While we were waiting, we saw our car come out of the fabulous detail shop. But, when we examined the car, which was beautiful, there was a small spot of grease on the driver seat side which just wouldn't go away no matter what cleaner they used. Ken said that he had another identical vehicle, and that rather than try to work more on the spot, he'd swap cars. The paperwork hassle was huge, but it was not an issue for him or for the rest of the staff. He wanted us to be completely satisfied. They substituted cars, detailed the new one, and after having spent close to 1.5 hours to "make it right" we left the dealership (which had closed 45 minutes earlier) fully-persuaded that we'd just had the best experience we've ever had with a dealership since we bought our first car in 1975. Also, special kudos to Randall Rosen, the manager who handled all the paperwork. He was a complete gentleman, very cordial, and he ended up convincing us to buy some protection products we normally eschew. So, to Katy, Ken, and Randall, thank you for your above and beyond care for us. I might add that earlier in that same day we visited a luxury auto dealer in Naperville and had a horrendous experience. Valley is the best dealership around. Visit them and you will see how a dealer should run. (Their computer lounge has the fasted internet in the western suburbs) and all the Apple computers you could want.

I fell in love with this vehicle as soon as I test drove it, it has style and it is very economically enhanced , plus I don’t worry about gas prices because it is great on gas

My family (3 adult kids and I) had bought our last 8 cars from another dealer in the Chicago area because they had always given us the best price. Josh and the sales manager Dan beat all the other dealers price with their 1st offer!!!! Equally as important, I came in on lunch break needing to get back to work and Josh accurately took my information which included a GM card earnings (points) and a Chevy incentive to buy back my old lease. Some of the other dealers screwed up those incentives and I had to re-explain over and over to them how the incentives worked. What a waste of my time with those other dealers. Josh and Dan were 100% accurate on 1st try!! Josh and Dan also respected MY TIME and suggested that I go back to work and have Josh text/call me after they got the numbers ready. I got back to work and Josh called me with what turned out to be a great and fast offer. Other dealers played the game of throwing a very high offer on the table and then all the silliness of "what can I do to earn your business" or "what would you be willing to come up to today" I gave all the dealers "MY PRICE" walking in their showroom and what I was willing to sign for on the spot. Sunrise and Josh came within a few bucks of "MY PRICE" on their 1st offer. (so, to be frank, because Sunrise got within a few bucks of my price on the 1st try, I didn't even haggle with Sunrise any further). One sales manager at another dealer came in about $60 higher than Sunrise on their first "best price"...............I just literally laughed. He walked away multiple times, came back multiple times, each time telling me how they were losing money and what a great deal I was getting and that I couldn't get a better price somewhere else. I literally pulled out my wallet and challenged him to bet $100 that I could come back with a signed leased contract for another Traverse at the exact same MSRP vehicle and a $30-$40 better monthly price before the upcoming Saturday or before. He stammered ... "I"M NOT A BETTNG MAN" ......(lol). After about 45 minutes, he eventually got within a couple bucks of the Sunrise price but in the final analysis, I chose to drive all the way out to Sunrise (32 miles from my house) just on the principle that Josh and Dan did not waste my time. When I got to Sunrise on a Saturday morning for the pick up, the car and all the paperwork were ready and everything was done very quickly. My wife had to come in the next Monday (she was working on Saturday) and sign some of the paper work and she was also very happy. Josh and Dan moved fast, hit "MY PRICE", were accurate, and were fun and good guys to work with. Josh A+ and Dan A+. Jeff

It definitely gets attention and comments from strangers. Some love it, so hate it, but it is distinctive. Thought I'd hate all the new safety features, but now don't know how I lived without them. Didn't notice the lack of power some have noted, but we're not heavy footed anyway, so it seems adequate. Biggest drawback to me is the extremely poor outward visibility. Blindspot monitoring and back-up camera help, but it is poor.

I stopped by Bigger's Mazda to look at the new 2017 CX-5s that had just arrived. I was 2 years into a 3 year lease of my current CX-5, so I wasn't expecting to be able to do any type of deal, but just in case (wishful thinking maybe), I brought both of my keys fobs with me. Well, to make a long story short - I drove off the lot that day with my new 2017 CX-5 with the biggest smile on my face. This is the third car I have purchased/leased with these folks, and I swear it gets better every time - and the first time was already great! I used to deal with Marco, but this time I was met on the lot by Franco. He was very polite, listened to my questions and then sat down with me to discuss my options. He made everything work out for me, going the extra mile to make sure I was happy. And once again, I have to mention Ron Liszka, who recognized me and came out to chat and was super professional as always. He was able to make the deal happen by rewarding me for being a repeat buyer and easing the price down that last little bit (not so little actually) to make the deal happen. Lastly, I would also like to mention the Finance guy John, who was filling in that day but was a pleasure to deal with as well. As I said in my other reviews - if you are looking for a Mazda, you HAVE to check these folks out. You are doing yourself a disservice if you don't. Total professionalism, no pressure, no "BS", just trying their best to make all parties happy. And although this was a Sales transaction, their Service Department is top notch as well. I am a customer for life of this dealership. I am hopefully retiring soon and moving out of the state. You can bet your last dollar however, that when it's car buying time, I will be right back at Bigger's Mazda - these folks are that good. Thank you to everyone at Bigger's Mazda!!!

I was watching the movement of this SUV in Sri Lankan street's for a few months. I was attracted by its body shape. I started to learn about this car for a couple of weeks. Subsequently I made inquiries from my friends who use this car and they recommended it with great satisfaction. Yesterday I bought this car having exchanged my previous car. The interior, exterior, style, performance and shape are excellent. I think it is a best SUV for lower budget and also a great value for the money. Thank Toyota.

I drove 5 hours from St. Louis to visit Schaumburg Toyota for a specific car they had in their inventory. First day I called and asked them to put the car on hold (for a 100% refundable fee) so that it would definitely be there when I drove all that way to see it! From that very first phone call everyone was so nice and helpful. Before I even got up there my salesman, Juan Vasquez, was very nice and easily accessible. When we got to the dealership the car I wanted to look at was all ready for us to go look at and it wasn't 5 minutes before I was out for a test drive, falling in love with the car. What could have been a very stressful process of buying the car was actually turned into an incredibly non-stressful trip! Juan was funny, kind, and so patient when answering all our questions, even the dumb ones! Every employee we met or interacted with was super nice as well, but Juan really made the experience and took time to show me everything on my car that I would've never figured out on my own! The 10 hour round trip from St. Louis to Schaumburg was 100% worth it thanks to the amazing price, the amazing car, and our amazing salesman Juan! 100% recommend going here!

This car has met or exceeded my expectations. It is comfortable and good on gas. It runs quiet and has good acceleration. The color is great and the interior is also.

People, people, people. Always so friendly and knowledgeable. Never seem hurried, always have patience to explain, and are meticulous in their service. The showroom and garage are very attractive, super clean, and comfortable. And the People!!!! So Nice. Shout out to Sales, Service, Parts, Receptionist. Ken Merchut in Service is on top of things no matter when I call or drop in. Thank you!

Great styling, inside and out. Very comfortable to drive. Handles very well. Put it in "Sport" mode and it's very peppy with good throttle response.

I became familiar with Oak Lawn Toyota last December when my daughter purchased my 16 year old grandson his first car in December 2015. She raved about the excellent customer service she received from John Beris. She said he was knowledgeable, honest, efficient, professional and he had provided the best customer service she had ever received. She said, John realized the magnitude of the moment for her buying a car for her son and even took a picture with my grandson handing him his first set of car keys to his "2004 Toyota Corolla S". I heard about Oak Lawn Toyota a second time, when my daughter was in the market for a new truck in May of 2016. Because of the excellent customer service she had previously received, she went back to Oak Lawn Toyota. She said it was like dealing with a member of the family. He took great care of her, and again was the ultimate professional and provided phenomenal customer service. My daughter left very happy in her "2015 Toyota Rav 4". So it was only right when I was in need of a new car this month (August 2016), I immediately called my daughter up and asked her if she could take me to Oak lawn Toyota. She stopped at Oak Lawn Toyota and told John she would be coming back with her mother and when we arrived John met us at the door. He was extremely nice to me. While we were there on Saturday the power went out and it wasn't expected to be back on before close of business so John said we would have to come back to finish the process on Monday. He called my daughter on Monday, just like he said he would and when we arrived back at the dealership, John was ready to service us immediately. And because my daughter bought a car for her son, herself, and now I (her mother) was buying a car (3 cars in less then a year), they put a remote starter on my car at no charge! My newly purchased car would not be able to be serviced to add the remote start until the following Monday. Rob came to my house on Sunday, picked up my car and left me a loaner car (a 2017 Toyota Camry), drove my car back to Oak Lawn Toyota on Monday, had the remote starter put on my car and drove it back to my house Monday night. I am sure he was exhausted from work, but he took the time to show me how to work the remote starter, made sure I understood and then he took the loaner car back to Oak Lawn Toyota for me...talk about OUTSTANDING CUSTOMER SERVICE!!!!! It doesn't get better than that. Thank you Oak Lawn Toyota for treating us like family...my grandson, my daughter and I will be forever appreciative of your kindness.

The car brings crossover design aspects to a higher driving level with great interior design and comfort. I'm looking forward to the long drives ahead. I would recommend it to anyone.

I???ve been getting my 4Runner serviced at Bredemann Toyota in Park Ridge for years (great service department!), but have never purchased a vehicle at Bredemann until this weekend. Wonderful experience ??? spoke in advance of my visit to the dealership to Dave Lurie, who provided price information on 2018 RAV4s. From the time I walked into the Bredemann dealership, I was treated with courtesy and respect. Was not pushed into buying more vehicle than I wanted and could afford, and did not feel rushed to make a decision despite the fact that the dealership was busy with many other customers. All of my questions were answered, and I felt that Dave was working in my best interest ??? making sure I knew all of the key features of the 2 models of RAV4s that I was reviewing (LE and XLE), price differences, color availability. Got a fair price for my trade-in, plus Customer Cash. This is a great time to buy a 2018 vehicle, as it???s the model year end. Everybody on the sales floor at Bredemann was friendly and helpful, and I actually enjoyed my time at this dealership. Not the usual ???swimming with the sharks??? feeling that you get at many other dealerships. Dave worked to ensure that I got the vehicle I wanted for a very fair price, and Tran Nguyen (Business Manager) walked me through all of the financial details in a thorough and helpful manner. This was a large purchase for me and the first time I???ve purchased a car on my own. Bredemann Toyota exceeded my expectations of how I would be treated at a car dealer. After many negative car buying experiences in the past, this was a very refreshing change. Would definitely buy a car from Bredemann again, and HIGHLY RECOMMEND that you buy a vehicle from Bredemann!

This car looks nice as well as sporty . It rides nice and the added features such as pre collision system , radar cruise control and blind spot monitor are wonderful . Only negatives are I would have rather had the backup mirror on the audio display rather than the rear view mirror so it’s larger . Also, would rather have it be an AWD. Additionally, my left rear wheel bearing went out within a year .

I recently did a trade-in and purchased a lexus es350. Quinton (sales) was great to work with and the entire team was fair and quick to get the deal done. all the used cars i looked at on their lot were in really good condition; they seem to hand pick and sell some quality used cars. i'll buy from them again in the future.

Quality of this Toyota is first rate. Ride quality, transmission shifting and engine is very smooth. I dont even feel it shifting. The finish and fit is exactly what you would expect from Toyota. I have nothing but kudos for Toyota for producing a sharp head turning vehicle. Nothing else like it on the road.

Great job in keeping me informed about the process and progress of repair to my 1997 corolla. Patrick went the extra distance to ensure that my car received the best service possible in the least amount of time. Although one part needed to complete the repair was hard to come by, Patrick persisted until the right part was found and installed.

This is a really nice design and economic on gas but the only thing I didn’t like the emergency break that automatically don’t work they. You have to put it so many times and still is not 100% fine. Something good is that is economic in Gas

Ron at Grossinger took care of my purchase. I would give him an A+ on every level.

Handles great,Looks a little sporty,love the features. Its bigger than it looks on the inside. Seats are comfortable and not crowded. Love it Best car yet.

Just want to send out a thanks to Zoran Knezevic for his outstanding work and facilitating the job of me obtaininng my new Chevy Silverado 2017. Zoran demonstrated that he is passionate about his job and was there every step of the way making the process simple and fast. Will definiteley ask for Zoran again in the future!

I looked around quite a bit before buying my CH-R. Style as well as safety are very important to me and this fit the bill. The ride is very smooth, it has plenty of leg room and I love all the safety features. It's a real head turner! I just wish it was designed with better visibility. The blindspots kinda suck. Other than that, this car rocks!

Zoran, great salesperson he work very hard to get us a great deal. Very patient and even into work on this day off and had all the paperwork ready for us. I would definitely recommend him to any of my family members and Friends

The styling of this car attracted me at first. Then I test test drove. Was amazing. Felt spoiled. Has safety features and styling I love. And excellent warranty. Very happy.

My old car was my third minivan in 15 years. Now that my kids are older and leaving for college, I wanted something that could carry 6 or 7 passengers but was ... well... NOT a minivan. I did some research on late model used three-row SUVs, and found the 2017 Nissan Pathfinder. (My favorite of my three vans was a 2005 Nissan Quest, so choosing Nissan was easy for me.) Before I started browsing for cars, I applied for credit through Carvana, and was approved. Next, I entered in all of the information about the van I was trading for the Pathfinder. (Beware -- the trade-in amount is only good for 7 days, and it can change wildly in that time!) I was pleased with the trade amount, and it was great that I could shop for my new car and see my down payment and monthly payment for every car I viewed! My specifications were pretty clear -- AWD, less than 10,000 miles, and never a rental car. I found my dream car a few days later, and started the purchase process. It was quite smooth and the directions were very clear about what documents need to be uploaded. When I went to click on "finalize purchase" (or something like that), a red flag popped up...my trade-in value expired WHILE I WAS IN THE PROCESS OF CHECKING OUT! I got on chat with Carvana staff right away, and they were able to return the trade in value to NEARLY what it was before the expiration. This is something that needs to be addressed by Carvana -- once a customer is to a certain point in the process, those numbers need to be frozen. So we set a delivery time, and the Carvana rep was pretty much on time considering he was traveling 70 miles or so from the Chicago office. Everything was smooth -- signed a couple more papers, took my Pathfinder for a spin, Eric inspected my trade, and I left within 30 minutes with my new car. I would also like to add that I drove directly to my mechanic, so he could inspect the car and make sure I wasn't buying something with hidden damage. Mechanic said to me, "This car is perfect, like new." Just what I wanted to hear. Thanks Carvana! I am telling everyone I know about you guys. Good to work with you! Janet - 2017 Nissan Pathfinder

This car is sporty, comfortable, and affordable. It gets great gas mileage and has all of the safety features that I was looking for. This car has been the best new car purchase I have ever made.

VICTOR the new SERVICE MANAGER is the BEST thing to ever happen to the Hyundai dealership in Palatine!! His "'Red Carpet" Service is why I will continue to come to the Dealership for service .

I’ve had my 19 CHR Limited for 6 days and I have loved it. Heavy rain last night and all windows leaked. Hope I don’t regret this purchase.

I had a great experience with Zoran Knezevic. We had the price all worked out before ever showing up and made the process go fast. That's why I drove 3 1/2 hours to the dealership to buy my car.

Meets my needs as a 60+ lady who still enjoys good looking automobiles that are fun to drive. I wish it had a sun roof but maybe in the future.

This is a review of my SELLING experience to Carvana. I listed my car on Craigslist and was approached by an outsider buyer named Jan. She introduced me to Carvana, which I never heard of before, and it's process. She was very helpful and walked me through the process. The first deciding factor for selling to them was that they offered me the best price (vs. CarMax, Auto Nation, Trur Car). Then I realized the process was super streamlined. All I had to do was upload my documents and, after approval, schedule an appointment for the pickup of my car. Carvana sent a truck to COME TO ME to pick up the car. The driver (Lauren?) was very courteous and pleasant to work with, too. The pickup process, which included a one-mile test drive, took no longer than 20-30 minutes. Immediately after loading my car to their truck, I was handed the check, which I immediately deposited without any issues. My selling experience from being contacted by buyer to getting the check took just 10 days! (Would've been even faster if I was more timely with uploading my docs.) I'd highly recommend Carvana for selling your cars!

Wanted sporty car ,inexpensive,reliable. It is everything I had hoped for and then some. Heads turn and people ask about it quite often.Love It...My wife even likes driving it.. Would recommend this car to anyone.

My services was amazing today!! The staff could be more friendly. I was looking at a car on the show room floor and the man who sit next to the cashier didn’t bother to ask if I needed help, he not a friendly guy at all.

For the past 15 years, your service staff has solved my problems and maintained my vehicle with courtesy and responsibility. Because they have never taken advantage of obvious opportunities to 'up-sell' me on a service visit (e.g. "Maybe I need brake work" "We checked; and no you don't") I tend to trust their recommendations when they DO make them. They are competent, reassuring, and realistic about estimating the time service will require. This last visit was one of those diagnostic mysteries - the dashboard brake warning was on, and yet it was pretty clear to me even when I brought it in that the lights were functioning. It took a while but they found the single bulb among multitudes that needed replacing. Job done; car washed; $33. Off and running.

Great little sport suv that has wonderful gas mileage and can seat 5 people. Drives very smooth and is great for driving anywhere. Its great for a family or a fist car.

MARQUES PINKSTON is a wonderful salesman. I don't usually like any car salesman, but he was very nice & put me completely at ease. I wasn't able to purchase what I wanted at this time, but when I am in a position to make the purchase, I will be back to see Marques! Thanks!

I feel, and hope I'm right, that my car is serviced as it should be with efficiency and knowledge about my vehicle and honesty. I will and would know if I'm being hood winked. The service people know me because I've been taking my auto there for years even though I know an independent service garage that is very knowledgeable especially with Toyotas and other Japanese manufactured cars.....if they're still manufactured there. But the owner of the shop is Japanese American and si extremely good so I have an alternate to go to if I ever need to or feel that I'm not being taken are of properly at Northside.

Great fun vehicle for the money, design and comfort and many safety features. I love it, rented for a long weekend and ended up buying.