I’ve had my car serviced here several times and like the professionalism, knowledge of the staff and management and the cleanliness of the facility. They also send coupons in the mail. I’ve moved out of the area and there’s another dealer closer to my new home but I started coming back to Oakbrook Toyota because the service is much better.
2018 Toyota Camry SE Review
Drives good.
by Trish from Tampa, FL
April 10, 2019
4
The ride is great. Love the interior and exterior of the car. My only problem is the entertainment sucks. It is limited and very hard to understand the prompts for setup. It could use a major upgrade with the info-tainment or whatever it is called. But it is not impressive. Otherwise, the car is great. :)
I came in for basic oil change service and Brian took care of me. Brian was friendly and knowledgeable. They weren't pushy with the recommended repairs, they just made a list that I can take care of when I have the time.
2013 Toyota Camry SE Review
I owned
May 15, 2019
5
It’s 2013 Toyota Camry Very clean, nice and well maintained
It’s SE Sport edition witches the top of the line for its model
Push to Start
Keyless Entry
Fully loaded
Leather Seats
Premium Sound
Moon roof
Heat/Cool Seats
Navigation
Bluetooth Audio
I haven't had it long, but so far I love it!! It rides smooth, looks good, the seating is comfortable.
The only recommendation I would have would be a little more space in the front, it only has room for the driver to put a phone maybe add a cubby/tray like in the highlander so the passenger has somewhere to put a phone, or glasses.
Alex Stewart, was my advisor. He was polite, knowledgeable, and totally listened to my questions and inquiries. After service was completed, sat with me and explained what was done. I am very happy with St. Charles Toyota, and the quality of personnel.
When I called to make the service appt. I was greeted by Kyle Lindquist, who was very efficient and professional in handling my request to my liking.
I also needed to have my Bluetooth activated at my March 23, 2016 visit. Thrisha, helped me and guided me thru all the steps with much patience.
All in all my visit yesterday went well, and I am completely satisfied.
2018 Toyota Camry SE Review
Cant go wrong with a Toyota
by Theupsguy from Riverside Calif
May 11, 2019
5
This is my fourth Toyota, my first Corolla has over 400k miles and my son still drives it, this 2018 Camry rides nice and has a lot of pep for a 4 cylinder. I don't think you can beat it for the price
I just recently bought my first used car (2012 Toyota RAV4) and cannot speak more highly of the experience I had with Melissa and Elmhurst Toyota! I pretty much knew what I was looking for and had scheduled test drives of two different RAV4s at Elmhurst Toyota, as well as another dealership down the street. I went to the other dealership first, and dealt with a different salesman than the one I had been communicating with through email AND had a scheduled appointment with that morning. I was told everyone "worked as a team" and sat down with a salesman that had no idea what I was in to test drive. After 5 minutes, I was informed that the car I was interested in had been sold the day before--no one had bothered to inform me despite my confirming my 10AM appointment at 6PM the night before. Fast forward to my experience with Melissa and Elmhurst Toyota - the dealership was clearly really busy but Melissa met me promptly upon my arrival at our designated appointment time. She was still wrapping up with another client but set me up for my test drive. Although I did wait to "talk numbers" for ~20 minutes after returning from the test drive, Melissa was super apologetic and the dealership itself has a lot of comfortable space in which to wait so it did not bother me. Trade in was valued quickly and there were no surprises with the price of the RAV4 - we had negotiated on price over email which ended up being much lower than the sticker price on the vehicle (there was no need to reminder her of the lower price we discussed). I was paying cash but needed a few days to move money from savings and Melissa was very clear in communicating my options for taking the car home that day versus returning to the dealership a few days later. I opted to pick up the car later to avoid 2 different contracts and it was ready for me when I got to the dealership so I was in and out in less than 20 minutes. Given my positive experience with Elmhurst Toyota, I'm actually considering getting my car serviced at this dealership despite living in Chicago.
2018 Toyota Camry LE Review
latest safety feature
by Safetyconscious from Concord
April 18, 2019
5
I purchased this car for the safety features: automatic emergency braking, rear cross traffic warning, adaptive cruise control, brake assist, many airbags. So far I am impressed.
Great service tech, Kyle always greets me right away. No waiting. He does a great job of explaining what's going to happen when work is being done, and when necessary, explains why an additional repairs should be done.
2018 Toyota Camry SE Review
Speak car
April 11, 2019
4
Love the car! Stylish, lots of leg room. I’m 6ft 5- that’s important. Can’t wait to take this bad boy across country. Stylish rims. Beautiful backup camera.
My Prius battery went dead in my garage. I called service and told them that I would be dropping it off after AAA had jumped started the car. They replaced the battery with a new one, as well as a parking light, within 3 hours of dropping off the car. The service people were friendly and professional upon my arrival and when I picked the car up.
2018 Toyota Camry LE Review
I love this car!
by Me Keisha from Memphis, TN
April 8, 2019
5
This vehicle has met all my needs. Great on gas. The seats are very comfortable. Excellent leg room! Also Toyota vehicles are known for its quality!
Great experience here with no pressure. Adam, our salesperson was honest and flexible. Rich, the manager, allowed us extra time with the car to see if it fit our lifestyle. Our family of 5 was welcomed and treated equally with respect. Toyota St Charles cares about finding the best car for their customer.
2018 Toyota Camry LE Review
I love my new car
by PATTY from ATLANTA
April 8, 2019
5
This car was a very good choice and I'm very glad I bought it! toyota makes very good cars. don't hesitate buying one. I will buy a truck next.
You done good! This was my first visit to your new location. I came in without an appointment for just an oil change for my 224K-miles 2002 Camry, suspecting, however, that your multi-point inspection would reveal some other repair needs. (Incidentally, the brief written descriptions of the proposed repairs were extremely helpful.)
Boris Kotesky was my service associate, and he did such an oustanding job: reviewing and explaining recommended repairs, estimating time required, costs, etc.--always friendly, knowledgeable, business-like, and professional, and a fine gentleman too. It has taken a few visits to complete the services suggested, including sway bar bushings and links, front brakes, steering rack, and rear struts. So. I became well-acquainted with your waiting area (also took time to visit the new car showroom to see the new Camry and Avalon). I like how you have different types of seating for TV, private computer stations, coffee and snacks, and room to relax and roam. Payment was easy with your capable and friendly checkout lady. sorry I don't know her name.
2018 Toyota Camry LE Review
Sporty, stylish, well appointed inside and out.
by Bill's car from St Augustine, FL
May 11, 2019
5
A shorter version of the Avalon I had before it but it is striking in its look and full of the newest driving aids. It has plenty of power for highway driving, the ECO mode gives adequate gas mileage, and it has responsive steering and enough trunk capacity for bulky loads like golf clubs. Meets my driving needs well.
Tom was very helpful and explained everything to me and answered all my questions. It’s a very pleasant experience. Thanks for the free car wash.
2012 Toyota Camry SE Review
Best car for the money
by tugoo from Rocky Mount, NC
April 5, 2019
5
Met my needs fully. Comfortable, reliable, inexpensive transportation. Roomy trunk and blue tooth compatible. No money needs to be spent as it has been maintained on a regular basis.
Great facility - very comfy waiting area - very clean and spacious and fresh coffee waiting. I requested information about Navigation in my Yaris which I’m still waiting for.
2018 Toyota Camry XLE Review
Leather Interior problems
by Disappointedcustomer from Gautier, Mississippi
April 2, 2019
3
I’ve had my 2018 Camry for exactly 1 year and noticed a large white spot on the back of the passenger seat and later 2 more smaller spots on the bench seat. Called the dealership had it inspected and made a claim. The dealership never called me back after a month I finally called and was told my claim was denied. That the “photos” showed that it appeared I had put a chemical on the material. Which I have only ever used water and a wash cloth to clean my interior.
Although I wasn't able to purchase a vehicle form this location yet, they are very helpful.
2018 Toyota Camry SE Review
Love Toyota
by Steve from Oscoda, MI
May 6, 2019
5
Probably have owned a dozen or so Toyotas - this is the 3rd Camry - and this is a great car. Haven't had the car long enough to speak to reliability issues but in all my years I of owning Toyotas (40 +) I've never had a serious issue or complaint. They're just great cars and I'm sure this one I just purchased will be no different.
I stopped by Bigger's Mazda to look at the new 2017 CX-5s that had just arrived. I was 2 years into a 3 year lease of my current CX-5, so I wasn't expecting to be able to do any type of deal, but just in case (wishful thinking maybe), I brought both of my keys fobs with me. Well, to make a long story short - I drove off the lot that day with my new 2017 CX-5 with the biggest smile on my face. This is the third car I have purchased/leased with these folks, and I swear it gets better every time - and the first time was already great! I used to deal with Marco, but this time I was met on the lot by Franco. He was very polite, listened to my questions and then sat down with me to discuss my options. He made everything work out for me, going the extra mile to make sure I was happy. And once again, I have to mention Ron Liszka, who recognized me and came out to chat and was super professional as always. He was able to make the deal happen by rewarding me for being a repeat buyer and easing the price down that last little bit (not so little actually) to make the deal happen. Lastly, I would also like to mention the Finance guy John, who was filling in that day but was a pleasure to deal with as well. As I said in my other reviews - if you are looking for a Mazda, you HAVE to check these folks out. You are doing yourself a disservice if you don't. Total professionalism, no pressure, no "BS", just trying their best to make all parties happy. And although this was a Sales transaction, their Service Department is top notch as well. I am a customer for life of this dealership. I am hopefully retiring soon and moving out of the state. You can bet your last dollar however, that when it's car buying time, I will be right back at Bigger's Mazda - these folks are that good. Thank you to everyone at Bigger's Mazda!!!
2015 Toyota Camry SE Review
Most reliable car i own.
by DMO from Elkridge, MD
May 2, 2019
5
This car met all my needs. It have plenty of leg from and a huge trank that can be used as storage. You do not have to speed alot of money on gas because it is great on gas.
People, people, people.
Always so friendly and knowledgeable. Never seem hurried, always have patience to explain, and are meticulous in their service. The showroom and garage are very attractive, super clean, and comfortable. And the People!!!! So Nice. Shout out to Sales, Service, Parts, Receptionist. Ken Merchut in Service is on top of things no matter when I call or drop in. Thank you!
2018 Toyota Camry XLE Review
Excellent
by OLDFordlvr from Masury, Ohio
April 28, 2019
5
I love the backup camera the comfortable seating and Sharp design. Very roomy and large trunk! Exceptional gas mileage!!!! A smooth ride! Smooth, Sexy, and Sleek
I drove 5 hours from St. Louis to visit Schaumburg Toyota for a specific car they had in their inventory. First day I called and asked them to put the car on hold (for a 100% refundable fee) so that it would definitely be there when I drove all that way to see it! From that very first phone call everyone was so nice and helpful. Before I even got up there my salesman, Juan Vasquez, was very nice and easily accessible. When we got to the dealership the car I wanted to look at was all ready for us to go look at and it wasn't 5 minutes before I was out for a test drive, falling in love with the car. What could have been a very stressful process of buying the car was actually turned into an incredibly non-stressful trip! Juan was funny, kind, and so patient when answering all our questions, even the dumb ones! Every employee we met or interacted with was super nice as well, but Juan really made the experience and took time to show me everything on my car that I would've never figured out on my own! The 10 hour round trip from St. Louis to Schaumburg was 100% worth it thanks to the amazing price, the amazing car, and our amazing salesman Juan! 100% recommend going here!
2018 Toyota Camry SE Review
VERY STYLISTAND DEPENDABLE
by SJ from DECATUR
April 22, 2019
5
This car meets all of my needs. It is very good on gas and I really enjoy the cruise control. The radio is very nice and my seats are very comfortable.
I've worked in the dealership industry for almost 6 years now, being 25 that's basically my entire career so far. I started, and have been with a top 10% store since day one so good service has come to be the normal for me. My salesman was John Bucher, an older gentleman that seems to care more about the customer than a commission check. (A rarity in today's market to be honest, given that most sales and service personnel are 100% commission.) He was pleasant to talk to, and easy to work with. He came from another career path, and seems to genuinely enjoy working at the store as a salesman. For being the only Manual CR-Z 13' and up in the area, I really was expecting pushy sales tactics and nonsensical add ons, all of which I've had to deal with indirectly before, on the other end of the table. MY finance guy, Adam, was also relatable, and easy to work with. I did not haggle price a whole lot, the car was what was promised, and already priced slightly below the going market for Manual low mileage CR-Zs I would highly recommend John, and I can personally certify that he is more concerned about you, than his check at the end of the month.
2017 Toyota Camry LE Review
Most Relible car I've owned.
by Frank from Staten Island, NY
April 26, 2019
4
After driving the Pilot, Ridgeline, Highlander, Santa Fe, and several others, the Camry SE V6 was by far the best value for my money. It is solidly built, quiet, and smooth. The ride is like a Lexus and it handles almost like a sedan. It's just the right size, has very comfortable seats and is loaded with technology! On my first 500+ mile trip, I averaged 28.8 mpg. If you're looking for a new crossover in this segment, put this one on your short list to test drive.
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