New and used 2025 Toyota Grand Highlander XLE for sale near Franklin Square, NY

Never had a bad experience with this place. Must be the competitors leaving the bad reviews, shaking in their boots to the company whose cars and reputation are superior above others. Also, look at other website reviews of this dealership and you'll see they are rated highly. I would advise to do your own due diligence for the vehicle your looking for and your experience will be fun and productive.

My wife and l have purchased five automobiles from Toyota City over twenty years...in that time frame the sales and especially the service(Matthew)and parts department (Joe) has been superb, informative, knowledgeable and kind.The service department gets you in and out in a timely and mechanically satisfying manner.

We have a 8m old and found we needed a bigger car than our sedan but found the rav4 too large so we went to take a look at the Corolla Cross and ended up leaving with it. We sat with Raymond Simo who was super informative and made the whole process as painless as possible. Definitely recommend him as he was very accommodating - bought us coffee from the local Dunkin and even drove us to the bank to get a certified check for our down payment. This is my 3rd Toyota and 2nd time buying from this dealership so definitely recommend anyone looking to come in and be helped

my experience purchasing the tacoma was extremely excellent my salesperson was the best informative and made the experience fun a great time the dealer and the truck are the best

Upon first impression I wasn’t sure how this was going to go. There was no receptionist and there was no organization as to who to speak to once I got there. But once I was placed with my sales manager Alex, the experience became a different story. He was helpful, professional, but very real. He didn’t xxxxxxxx, lie, or act like he knew things he didn’t, which I appreciate! Even though I was liking at a used Ford he didn’t try to sell me in something I didn’t want. He just gave his honest opinions and knowledge to help me make my decision. I didn’t buy right away, which was actually encouraged by him, to see the other vehicle I had in mind. Even gave me tips on what to look for when seeing other used vehicles, which was welcomed. After viewing the other vehicle and having the exact opposite experience with a local Ford dealer, I chose to go with car at Toyota of Hackensack even without an CPO certification, simply because I just trusted them more, they were upfront with all the costs. Alex didn’t try to slip anything by me when we sat down for pricing. The price was exactly what I expected to pay given the sticker price. I was assisted with getting a great rate on insurance by the dealership, and the finance guy Steve was just as helpful and easy to work with. They matched a finance rate I was approved for by another bank. Steve didn’t hard sell me on an extended warranty, but explained everything pretty well and gave me time to think and research. Overall I came away with a very good experience and so far, a great car. I would definitely recommend dealing with Alex and Steve at Toyota of Hackensack!

Thanks to Bill Walsh who managed to get the car detailed the night before and get me in and out before noon on a Saturday. I love it!

I had an outstanding experience at Toyota City! From the moment I started browsing online to walking through the dealership doors, everything was seamless. I was greeted warmly upon arrival and had the pleasure of working with Afzal Siraj, who was an excellent sales professional—knowledgeable, patient, and truly invested in helping me find the right vehicle. A special shout-out to Joseph Croce, who took the time to walk me through every detail of my pre-owned 4Runner. His thorough explanation and attention to detail made me feel even more confident in my purchase. Also, a big thank you to David Pena, who went over all the documents with a clear and thorough explanation before signing, ensuring everything was transparent and easy to understand. The entire process was smooth, professional, and enjoyable. If you’re looking for a dealership that values customer service and provides a hassle-free experience, Toyota City is the place to go! Highly recommend!

All done on the phone and whatever it said on cars.com that was what I paid. The salesman was very courteous.

Salesperson was very helpful, the problem was transporting the car from NJ to KS. May recheck!

Couldn't be any more happier with my new (pre-owned) vehicle! My salesmen was great! Finance was not pressuring me to buy anything but did go over every option. Great team! Anyone looking to buy go see Edward and Star Toyota!

Exceptional car buying experience particularly my salesperson Trish. She is caring, detailed and walks you through all aspects of what you need to do and what you can expect. Highly recommend you ask for her.

Very happy with our new car purchase at Smithtown Toyota. Our salesperson was Trisha and she managed us through the smoothest transaction we've ever experienced. We had a question or two after the purchase, and Trisha got back to us right away. Thank you Trisha and to the entire team at Smithtown Toyota!

I purchased a used RAV4 from the dealership. Travis was very helpful on guiding and assisting though the purchasing process & explaining all the details needed to buy the car. The New Rochelle Toyota is highly recommended.

Nice place to do business. Professional and courteous salesman. This car was exactly what I was looking for.

My wife and I bought a pre-owned Suburban we saw on Cars.com and ended up going to the dealership. We worked with Joe, Bruce and Christian they were all great. They even offered us lunch because we were there for a bit longer than we would have liked. But buying a vehicle isn't like buying a slice of pizza. We love our Suburban! Highly recommend.

I just recently purchased a new 2016 Toyota Corolla Le... And the GM Richard Provenzano...handled me so professionally... That I would definitely recommend others to this Dealership... For their knowledge, and expertise... Regarding the know how of their products.

Sean was friendly, honest, and not pushy at all. I told him what i was looking for and he showed me availabilities in my price range, giving me the pros and cons of each. Left the final decision up to me. From that point on, he took care of everything else, title, transfer of registration and plates. The car was detailed and given a final inspection. I left the dealer very satisfied. Thank you Sean

We just bought a rav4 at Westbury Toyota. It's our third one. We had a really nice man named Joel whoMade you feel comfortable was knowledgeable and took his time explaining things to me about the car. .Need mire people like him in the work place. Thank you toyota