New and used 2025 Toyota Grand Highlander XLE for sale near Neabsco, VA

My service consulor,Steven is very friendly and professional. He set up schedule for me easiely and my service completed on time. He also very patiently answered the all question I had. I am very satisfied with his service.

Thank you Jeffrey for the help you gave us and for helping me with my new grand highlander xle

Excellent Customer Service and very friendly staff. I was provided a rental to get back to office and back to dealership when vehicle was ready.

Once again, prompt professional service. I brought a vehicle in for Va state safety inspection. A problem was found with a suspension component. I was promptly put in a loaner vehicle and repairs were made the same day under warrantee. Very happy with the outcome and the fact that they valued my time enough to put me in a loaner, so I wasn't tied up at the dealership while repairs were made.

Devin went the extra mile to help get us out as quick as possible. We got what we needed in a reasonable time.

It was a pleasure working with Jeffrey, he showed me the vehicle after it came in to the dealership and was very friendly

Christian Lobo in the service department he is great very knowledgeable and ready to help with any issues

6/19/23 - I found the exact car I was looking for on cars.com, and purchased a RAV4 at Jim Coleman Toyota in Bethesda. Everyone at the dealership was professional, no pressure, and respectful. The sales professional in particular, Mr. Luis Cortes, made the experience very easy and enjoyable! He is extremely knowledgeable, kind and helpful. He guided me through the buying process. And he helped me receive a great price on my trade. He made himself available after the sale to pickup a second car key, and gave me advice on future service. Thank you so much! I love my car!

Fabulous customer service. Michael Davis is the man to see. He was able to answer all of my questions. He took his time and showed me a variety of vehicles. I was in and out within 2.5 hrs.

I dealt with Ali he gave me one of the best quote in the nation! He was so great and professional. Unfortunately, I made the mistake of getting my own financing first and then picking out the car I wanted. I wanted a 2022 Highlander but I couldnt get more money for it from my credit union unless I cancelled the loan I already had and re-applied for a higher loan. I couldnt stomach risking being left with no loan.

This is the first time I buy a car from a Jack Taylor Toyota dealership, and I had the best experience. Ebo Grant was very professional, patient and thorough. I felt absolutely no pressure and he made sure I had everything, and it was set up before I left. I med was also very helpful in the finance department, and Mike the manager. My first Toyota and I loved handling the team at Jack Taylor in Alexandria first class. Thanks to everyone who helped me, I highly recommend them if you want to buy a car.

My car was stolen and destroyed, and I was left without transportation. This was devastating to me, but I had to keep it moving as life does not wait so, I had to look for new transportation. I ended up at Alexandria Toyota. Never in my life have I met so many nice and wonderful people in one place and never has such a huge process been so easy! The manager, the finance team and all the salespeople were all just top notch, and I am so glad I chose them to help me start a new chapter in my life! Special shout out to Tre Neal who made sure I got everything I wanted in a new car and even went all the way to Maryland to personally pick up my new ride!!! Thank you everyone at Alexandria Toyota you all made one of the worst weeks of my life, the best and man did yall sell me some super sexy wheels, LOVE IT!!!!!

I want to thank Rick Cypress and Michael Dahn on their what I could say great customer service. As a retired Train-the Trainer from previouly occupation, I felt like they were one of my students. Far and Beyond.